POLITICAL: It’s not enough cutting to save us

Thursday, March 31, 2011

http://blogs.abcnews.com/george/2011/03/budget-negotiators-reach-tentative-deal-to-avert-government-shutdown.html

Budget Negotiators Reach Tentative Deal To Avert Government Shutdown

March 30, 2011 6:00 PM

*** begin quote ***

Sources tell me that budget negotiators on Capitol Hill have tentatively agreed on a deal that would involve at least $33 billion in spending cuts from this year’s budget. That’s $23 billion dollars more than Democrats have previously agreed to in short-term continuing resolutions, and $28 billion less than Republicans previously passed in the House.

*** end quote ***

Unless the amount cut has a “T” in it, as in “1T$ cut”, and politicians and bureaucrats are running around screaming that the “sky is falling”, they ain’t cut enough.

Shut it down!

# – # – # – # – # 2011-Mar-31 @ 07:16


HARDWARE: POGOPLUG becomes much more valuable

Thursday, March 31, 2011

201103240619.jpg

http://www.pogoplug.com/home-en.html?

For a C Note and an external USB hard drive, you have your own “cloud”. This is an amazing solution. And, the fact, that it has no monthly charge, is stunning.

Put one in a friend’s house and you have off-site backup. And, it doesn’t preclude him putting his own along side it. I can see a lot of mutual back scenarios being created.

Hurry before they raise the price.

# # # # #


NOTRECOMMENDED: WD MYBOOKFORMAC

Wednesday, March 30, 2011

IMHO this has been a technology disaster.

Not so much the device. I had that working in minutes.

In the accompanying software. What good is a backup device without the snazzy software that will make the backups painless.

Otherwise it’s just a USB Hard DIsk. Which is nice, but there are many on the market and many much cheaper.

I have a WD Go Flex that I bought without the snazzy software and use IBACKUP with.

During the “panic attacks” I feared for my data. And despite CARBONITE and DROPBOX and GOFLEXDRIVE, the TIMEMACHINE failure scared me. So I wanted more protection.

(I’ve done bare metal restores on WINDOZE and MACBOOKAIR, they are NOT pretty. Stuff never comes back 100%.)

I bought the MYBOOKFORMAC based on the box’s promise of simple complete backup. And, I got something that was Adobe Flash dependent and browser dependent. That’s not what I bargained for.

CAVEAT EMPTOR

And, I may be wrong but in the “support email exchanges”, I think I was dealing with a softeware robot, not a real person, Even dial 1 800 a third world country is more honest. Did these guys watch WATSON on Jeopardy and think they can fool people?

# – # – #

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We hope we have answered your question(s). If we do not receive an update from you within 4 business days, the incident will automatically close. However, if you still need further assistance from us, please do not hesitate to update your question(s) or contact us at 1-800-ASK-4WDC and we will be happy to assist you further.

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To access your question from our support site, click here.

Subject
wd smartware doesn’t exec
Discussion Thread
Response Via Email (Carmen D) 03/29/2011 02:18 PM
Dear Ferdinand,

Thank you for your reply.

Once again I apologize for the inconvenience. If you decide to return the product to the store you do not need an RMA number to get a credit refund from retailer. An RMA number is used for replacement purpose with our company. If you wish to get your money back for the product from store, this is something that is handled by the retailer you purchased the product. Western Digital does not refund back money to customers, if the drive is defective or needs replacement for some other reason, we proceed with RMA options.

If you wish to replace the drive, we have two warranty replacement options available to you, Advance RMA and Standard RMA. Both options are available online from our we bsite. In an Advance RMA, we will ship you the replacement drive prior to receiving your defective drive. A credit/debit card is required to insure against the receipt your defective drive. If we do not receive your drive 30 days from the date the replacement drive was shipped, the fair market value of the replacement drive will be charged/debited to your credit/debit card. In a Standard RMA, we will ship you the replacement drive only after we have received your defective product. No credit/debit card is required in a Standard RMA.

The current turnaround time for an Advance RMA is 3 to 5 business days and 5 to 7 business days for a Standard RMA.

You may create your RMA online by visiting the links below. Please remember that an RMA number is required in order to replace your defective drive.

Title: How can I check the warranty of my drive?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: How can I replace a product under warranty?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=8&p_created=1003424317

Title: Where can I get packaging and shipping information for an RMA?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=683&p_created=1036445537

Current RMA turnaround: http://support.wdc.com/warranty/rmapost.asp

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/29/2011 11:44 AM
>
> How about if you just give me an RMA and have Best Buy issue me a
> credit? This is far more than I wanted to do to get this to work.
> Nothing on the box disclosed this torture.
>
>
>
Response Via Email (Carmen D) 03/28/2011 10:23 AM
Dear Ferdinand,

Thank you for your reply.

I apologize for the inconvenience. Is the file downloading but once you click on the executable file is not running? Does the application get installed but is not performing the backup? Could you please send me a screen shot of where the issue is occurring and of any message that you get when your trying the installation of application.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/28/2011 04:42 AM
>
> Are you seriously telling me that I have to install another browser?
>

Where exactly on the box does it say that? I don’t see anything, even in the
small print, that Adobe Flash or a browser other than Chrome is required?

Now what exactly do you want me to place where to execute?

>
>
>

Customer By Email (Ferdinand Reinke) 03/28/2011 04:12 AM
>
So what you are saying, that is not on the box, that this software
doesn’t execute with Chrome?

Are you seriously saying you want me to install ANOTHER browser so that
your software can execute?

What do you want me to put where and execute?
>
>
>
>

Response Via Email (Carmen D) 03/27/2011 03:04 PM
Dear Ferdinand,

Thank you for your reply.

I truly apologize for the inconvenience. If it is not executing in Chrome try another browser. Also try to save the executable on your computer then try to install.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/27/2011 02:42 PM
>
> *** begin quote ***

Your Google Chrome browser already includes Adobe® Flash® Player
built-in. Google Chrome will automatically update when new versions of
Flash Player are available.

To learn more about the enhanced support for Flash Player in Chrome,
including information for developers, seethis TechNote
<http://www.adobe.com/go/flashplayerchrome>.

*** end quote ***

Still doesn’t work. I can copy files to and from the device. But none of
the promised utilities are available.
>
>
>

Response Via Email (Carmen D) 03/27/2011 09:31 AM
Dear Ferdinand,

Thank you for contacting Western Digital Customer Service and Support. My name is Carmen D.

I apologize for the inconvenience that you are experiencing. Please, follow the troubleshooting steps below.

1. Uninstall any versions of Smartware from your system and reboot after disconnecting the device.

Answer Title: How to uninstall WD SmartWare from Windows (7, Vista, or XP) and Mac OSX (10.4, 10.5, and 10.6)
Answer Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5373

2. Double-check that you have all high-priority AND optional updates for MAC

3. First uninstall from your add/remove programs adobe flash player, and then reinstall. Check for latest versions
of adobe flash player here: http://adobe.com and also for the Java runtime environment

4. Reconnect the device and Update the software here:

http://www.wdc.com/wdproducts/wdsmartwareupdate/Step1.asp?id=wdfMB_forMac&os=MAC

Download this updated version of the WD Smartware, and using this version, install the application, do not install the version bundled with your drive and then update to the latest version, install directly from the file downloaded from the link.

5. Try running the Smartware backup.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. Link to WD community forums at: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Auto-Response 03/26/2011 01:07 PM
Dear Ferdinand,

Thank you for your email. If you need to update your question, please click the link below to update your question. Our goal is to answer your email within one (1) business day. However, sometimes due to heavy volume, it may take us a little longer to respond (Hours of Operation: M-F 8AM-5PM PST). If you have not visited our community forums, please make sure to do so. You may find the answer(s) to your question(s) there.

Link to WD community forum: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

Link to update my question: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/acct_login.php?p_userid=reinkefj@gmail.com

Link to contact us: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1048

Our knowledge base may have some suggested answers below which may resolve your question. If no answers are listed or the answers are not helpful, please allow us one (1) business day to reply to your email.
The following answers might help you immediately. (Answers open in a separate window.)

Title: How to remove (disable / hide) WD SmartWare Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport
Link: http://wdc.custhelp.com/app/answers/detail/a_id/3835

Title: WD SmartWare for Mac OSX has an inaccurate file count in the backup and retrieve tab
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6567

Title: Backing up a large file to a drive creates an endless backup loop in WD SmartWare for Mac OSX (ver. 1.2.x.x)
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6557

Title: After updating WD SmartWare for Mac OSX, the backup and retrieve gauges no longer properly update
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6556

Title: Switching Users on a Mac OS X 10.4 computer after installing and running SmartWare causes an error
Link: http://wdc.custhelp.com/app/answers/detail/a_id/5313

Sincerely,

# – # – #

It goes back to Best Buy today.

# – # – # – # – # 2011-Mar-30 @ 08:13


SERVICE: AMAZON CLOUDPLAYER just stopped

Wednesday, March 30, 2011

I knew it, I knew it. “Cloud Services” are subject to network and hosting issues.

AMAZON CLOUDPLAYER just had a “brain fart”. For at least three minutes.

For me listening to music sadly, who cares. For folks betting their ranch on a cloud strategy, they better care.

It’s back now. Let the finger pointing begin.

# – # – # – # – # 2011-Mar-30 @ 10:59


FUN: Considering “Road Trip”

Wednesday, March 30, 2011

Remember the movie Animal House? Bluto yells “Road Trip”. We all know how well that worked out.

“Wed, 9/14/2011 Englert Theatre Iowa City, IA”

Foolish?

Sent the following warning to various interested parties:

“{Short Message. No message Body} Judy Collins concert 9/24 Iowa City has popped on my radar. The idea to go is a possibility. (Yeah, regressing back in time to 1966 in AT&T Computer Room. What’s next: Anti-war rallies?) {No Reply Required}”

Tie it into an Alaska return?

(Maybe this is caused by listening to an excessive number of Judy and PPM music from Amazon.)

TBC!

# – # – # – # – # 2011-Mar-30 @ 10:28


INSPIRATIONAL: Amyloidosis IS the Grim Reaper?

Wednesday, March 30, 2011

http://reason.com/blog/2011/03/21/reason-tv-who-wants-to-live-fo?

Reason TV: Who Wants to Live Forever? Dr. Stephen Coles on the Secrets of the World’s Oldest People

March 21, 2011

*** begin quote ***

UCLA’s Dr. Stephen Coles studies the oldest people in the world. Hitting the century mark isn’t enough to pique his interest because Coles’ research focuses on supercentenarians, that is, those at least 110-year-old. Today Coles recognizes only 88 people worldwide as supercententarians, and the list is available at the Gerontology Research Group website.

*** end quote ***

Amyloidosis?

# # # # #


SERVICE: AMAZON CLOUD_DRIVE and CLOUD_PLAYER scoops Google and Apple

Tuesday, March 29, 2011

Introducing Amazon Cloud Player for Web and Android

Seems like Amazon has scooped Google and Apple. It appears to work.

Just as you should buy your ebooks for Kindle, seems like you music should be from Amazon. (The buying process is clunky! imho)

# – # – # – # – # 2011-Mar-29 @ 19:31


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