Took my order and never delivered. I had to make three phone calls and two emails to find out.
Argh!
—30—
Category: NOTRECOMMENDED
NOTRECOMMENDED: Facebook’s Portal product
I need a YouTubeKids app and the portal to interoperate with non-messenger contacts.
# – # – # – # – #
It’s great for an old relative but imho it’s too tightly tied to Facebook Messenger ands very limited apps.
With a toddler, it’s too hard to restrict him to YouTubeKids.
Argh!
—30—
TECHNOLOGY: WHAT3WORDS may not be suitable for the task? NOT-RECOMMENDED!
What3Words Sends Legal Threat To a Security Researcher For Sharing an Open-Source Alternative (techcrunch.com) 133
Posted by msmash on Monday May 03, 2021 @11:38AM from the how-about-that dept.
*** begin quote ***
A U.K. company behind digital addressing system What3Words has sent a legal threat to a security researcher for offering to share an open-source software project with other researchers, which What3Words claims violate its copyright.
*** and ***
But security researcher Andrew Tierney recently discovered that What3Words would sometimes have two similarly-named squares less than a mile apart, potentially causing confusion about a person’s true whereabouts. In a later write-up, Tierney said What3Words was not adequate for use in safety-critical cases.
*** end quote ***
Maybe Google’s system is better?
40.48453468598731, -74.42346811440515
As opposed to:
safety freed solo
AKA https://w3w.co/safety.freed.solo
WhatFreeWords should NOT be suppressed.
—30—
What3Words Sends Ridiculous Legal Threat To Security Researcher Over Open Source Alternative
(Mis)Uses of Technology
from the never-use-what3words dept
Mon, May 3rd 2021 10:47am — Mike Masnick
*** begin quote ***
The only proper response to this is never, ever use What3Words for anything that matters. Beyond not giving in to censorial, abusive bullies, their legal reaction to a security researcher doing reverse engineering work to help find potentially dangerous problems with What3Words screams loudly to the world that What3Words has no confidence that it’s products are safe. They’re scared to death of security researchers being able to really test their work.
Both of these reasons means that What3Words should be remembered as little more than a failed.dumpster.fire rather than the cool.mapping.idea it could have been.
*** end quote ***
—30—
NOTRECOMMENDED: HOME DEPOT online purchase
FROM HOME DEPOT
# – # – # – # – #
How many stars would you give your recent online purchase?
View as web page
RATE & REVIEW
YOUR HOME DEPOT PURCHASE
Ferdinand, How many stars would you give Kidde Pro 340 3-A:40-B:C Fire Extinguisher?
# – # – # – # – #
A used old and discharged one was delivered. Of course, it was returned and I will not be ordering online from Home Depot again!
—30—
NOTRECOMMENDED: Google Pay
PLEASE STOP —
The new Google Pay repeats all the same mistakes of Google Allo
For P2P users, the new app has fewer features, is less convenient, and has more fees.
RON AMADEO – 3/7/2021, 9:30 AM
*** begin quote ***
For long-term Google users, the new Google Pay is yet another annoying transition they’ll have to explain to friends and family. This is an occurrence that’s getting more frequent and more annoying in recent years, thanks to similar Google shutdowns of Google Play Music, Cloud Print, Inbox, Works with Nest, the ongoing Hangouts situation, and many others. That’s to say nothing of the crazy history of this payment service, which used to be Google Wallet, then Android Pay, then Google Pay, and now it’s a totally different Google Pay. Just like we’ve been through a million times now, some people won’t think this is a big deal because their use case is supported on the new product, while for other people, the new Google Pay will be a much bigger deal, because their use cases will be ripped-out from under them and no longer supported.
The worst part of it all is that, like the move from Google Music to YouTube Music, there is no reward at the end of this transition. Google is blowing stuff up and making users switch apps and set things up again only because of internal politics and infrastructure concerns. There aren’t any great new features to sell people on—it’s just Google’s constantly shifting priorities reaching into your life to remind you, “This is what being a Google user is like now. You’d better keep up!” It gets exhausting.
There is one new feature in the new Google Pay. I swear I’m not making this up: new Google Pay is yet another Google messaging app! Once you add someone via their phone number, the three options are “Pay,” “Request,” and “Message.” The “Message” option will bring up a full messaging app with the usual back and forth replies, push notifications, and emoji support. You can even start a group chat!
*** end quote ***
Luckily, I never got into Google Pay. And, I dropped Google Fi for Altice’s unlimited mobile offering.
YMMV
—30—
NOTRECOMMENDED: Paytrust sucks
Just nuked my paytrust account!
… … due to the lousy Use interface.
And they don’t forward the mail.
—30—
NOTRECOMMENDED: EBAY, PAYPAL, SquareTrade, and @amazing-wireless
Order #26-05258-77719
BlackBerry Keyone – BBB100-1 32GB – Black (AT&T + GSM Unlocked) – MINT INBOX
# – # – #
Except it’s locked!
And it’s no one’s problem but mine!
They all suck!
I am about ready to cancel my PayPal account over this.
And, obtw, you can leave negative feedback because the Ebay system is screwed up.
Argh!
—30—
NOTRECOMMENDED: Toyota Financial Services
@ToyotaFinancial
Your “customer service” needs work. Your technology is archaic. The process to transfer a title is opaque. And, the turnaround times of interactions is measured in weeks. And, you force everyone to call in. Argh!
#ToyotaFinancialServices #ToyotaFinancial #Toyota
# – # – # – # – #
NOTRECOMMENDED: LIMA, a personal cloud server and service
This does NOT live up to the hype. I read the articles, some from reputable tech journals, and bought in.
After trying to install it, and could not, I find out there are all sorts of problems.
* Doesn’t work with CHROMEBOOKS (No one mentioned that.)
* Doesn’t support shared Users on a computer.
* Doesn’t install easily
And there support site has many pages of questions form Users globally.
I was looking for a POGOPLUG replacement and I think I’ve bought a pig.
More to follow.
# – # – # – # – #
NOTRECOMMENDED: DYMO label makers
My LabelManager® Rechargeable Battery – 500TS, WPnP, XTL 300, MobileLabeler— died.
I suspect that the Lithium battery went bad.
It was an expensive purchase. And the battery is “out of stock”.
Hence I don’t recommend this COMPANY.
This is the same company that dumped the CARDSCAN product, its software, and databases on short notice after acquisition.
Fool me once … …
So the next one I buy, won’t be from them.
Argh!
# – # – # – # – #
NOTRECOMMENDED: Logitech Webcam c615 on MAC OSX
Despite what the fine print says, it doesn’t work.
MAC OS X 10.12.6 (16D32) doesn’t recognize the camera.
I have it docked and it’s a bust.
I’ve had ticket #0465 9146 open since the end of January.
Argh!
# – # – # – # – #
2017-Feb-17
After numerous email, I finally got some specific help.
*** begin quote ***
 |
||
|
Dear Ferdinand, Good day! To further isolate the issue, please try to do the following: Please let us know the result of these recommended steps. For future reference your case reference number is 04659146. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to “solved”. A survey will be sent to you to gather your feedback. To contact us by phone or obtain additional information (FAQ’s, Forum, Manuals, etc.) please visit support.logitech.com Best regards, Angelica
|
*** end quote ***
So fresh this morning, I took the cover off the big monitor.
I moved the Logitech camera usb directly to the computer. It worked.
I reattached it to the same USB slot on my monitor. It worked.
Rebooted and it still works.
Explanation?
“Magic”?
Argh!
So ends a 20 day outage?
# – # – # – # – # 2017-Feb-17 @ 09:39
|
||
| Dear Ferdinand,
Good day! Its good to hear that the webcam is now working. There may be several reasons (or no reason) for USB ports ceasing to function with no cause. There might be a chance that the webcam was not plugged in properly before. But the good thing is, the device is now working again. For future reference your case reference number is 04659146. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to “solved”. A survey will be sent to you to gather your feedback. To contact us by phone or obtain additional information (FAQ’s, Forum, Manuals, etc.) please visit support.logitech.com Best regards, Angelica |
# – # – # – # – # 2017-Feb-17 @ 11:02
NOTRECOMMENDED: HP Instant Ink
Who knew that this is another “trap”?
Bad enough when they try to use copyright and chips to keep you locked in.
Wonder if they will “turn off” my new printer?
Argh!
Everything is a hassle these days.
*** begin quote ***
 |
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||
*** end quote ***
# – # – # – # – #
NOTRECOMMENDED: Google pixel — factory reset
Sorry but I had to do a factory reset on my Google pixel phone.
It forgot my pin. I remember it. But it was lost.
Argh!
# – # – # – # – #
NOTRECOMMENDED: QuikCheck sub
Last night, for dinner, because I’d stopped at Quik Chek #quickchek http://quickchek.com/StoreHome/89 for some Half & Half, I bought a ham sandwich with lettuce and russian dressing. It was almost inedible. In comparison to the sandwich I usually get at Wawa (#wawa Wawa #912), there was no comparison. Wawa allows you to get just the bread toasted. Quick Chek toasts something but I couldn’t figure out what; it was cold. The meat on the Quik Chek sandwich was just plopped on it as a mass; Wawa places individual slices. In fairness, Quik Chek does offer russian dressing; I don’t think Wawa does. I know Quik Chek charged me more than Wawa does, but I don’t have the receipts from each. Sigh! So FWIW, I won’t be buying subs from Quik Chek again. YMMV!
# – # – # – # – #
NOTRECOMMENDED: MAILCHIMP free no good
Sorry, but MAILCHIP snagged my alumni news letter for some type of spam. It’s been months since I replied to their support about it. No response.
But plenty of sales emails.
Be forewarned. “Free” isn’t; “paid” may be treated just as bad.
Argh!
# – # – # – # – #
NOTRECOMMENDED: BounceBack drive
CMS Products <http://www.cmsproducts.com/>
A new post has been created in the topic “Bought new BounceBack drive” <http://www.cmsproducts.com/boards/topic/712/bought-new-bounceback-drive#1910> at “All Issues (Current Versions)” <http://www.cmsproducts.com/boards/forum/28/all-issues-current-versions> forum.
Click here <http://www.cmsproducts.com/boards/topic/712/bought-new-bounceback-drive#1910> for more info.
Post author: Support
Post body: Unfortunately we no longer sell or support BounceBack software for Mac. The only products available for download are only supported in Windows.
# – # – # – # – #
Maybe that might have been mentioned BEFORE I bought it.
Guess I’ll send it to the College “young lady” who has my WINDOZE laptop.
ARGH!
# – # – # – # – #
NOTRECOMMENDED: LIVESCRIBE
The products — livescribe3 and sky wifi — are both “interesting”!
My use of them was “disappointing”.
And, the “customer service” is 1 for 3 in successful uses.
Also, the “technical support” was slow to respond and very formulaic.
I will be consigning these to the “dust bin”.
Yell, if you want to borrow or buy them.
# – # – # – # – #
NOTRECOMMENDED: Norwegian Cruise Line in on my you know what list
REGIONS
Cruise line refuses to re-book family vacation after boy diagnosed with cancer
Published July 27, 2014
FoxNews.com
*** begin quote ***
A cruise ship is refusing to let a New York couple re-book a dream summer vacation after their 5-year-old boy was unable to go on the trip because he was diagnosed with cancer.
The parents of Nicolas Colucci say Norwegian Cruise Line is refusing to accommodate them, citing its cancellation policy.
The family-friendly cruise, in partnership with the Nickelodeon channel, was scheduled to start on June 1, but Nicolas got sick on May 19. He was diagnosed with a cancerous tumor in his liver, and had surgery a few days later. He is still undergoing chemotherapy.
The cruise line says any cancellation within 14 days or less of the sail date is subject to a 100 percent cancellation fee. Now, the boy’s family is out $4,000.
*** end quote ***
I have cruised on NCL.
I would have used them again.
Not now. Not ever.
# – # – # – # – #
NOTRECOMMENDED: Google’s GDRIVE while live; when uninstalled leaves a mess. NOT GA; use only if you’re on the “bleeding edge”!
Looks interesting as a DROPBOX competitor.
I can’t tell if it uses real hard drive space. (It must.)
So it’s behind DROPBOX. (You can tell DROPBOX that you don’t want a local copy.)
Also, it copies to the local drive all the docs on the GOOGLE_DOC account. (I don’t want them all on local. That’s why I put them up on GOOGLE in the first place Argh!)
Jury is still out!
# – # – # – # – # 2012-Apr-25 @ 18:51
GDRIVE puts down a “footprint” on your machine. I don’t know what all that crud it but in my case it’s two or three GIG!
Even uninstalling with APPCLEANER doesn’t remove the “footprints” (i.e., at least two directories with big files). One of which is PICASSA related if your believe the directory names.
I’d classify this as alpha software and leaving it the “bleeding edge” folks until it gets more exposure and “testing”.
It’s imho NOT ready for prime time use.
# – # – # – # – # 2012-Apr-26 @ 02:47
NOTRECOMMENDED: Jiffylube is a criminal enterprise
On Wed, Nov 16, 2011 at 11:10 AM, LUDDITE wrote:
click link http://www.wimp.com/lubeinvestigated/
# – # – #
Should be in jail!!!
And makes one wonder if this isn’t wide spread.
# # # # #
NOTRECOMMENDED: WD MYBOOKFORMAC
IMHO this has been a technology disaster.
Not so much the device. I had that working in minutes.
In the accompanying software. What good is a backup device without the snazzy software that will make the backups painless.
Otherwise it’s just a USB Hard DIsk. Which is nice, but there are many on the market and many much cheaper.
I have a WD Go Flex that I bought without the snazzy software and use IBACKUP with.
During the “panic attacks” I feared for my data. And despite CARBONITE and DROPBOX and GOFLEXDRIVE, the TIMEMACHINE failure scared me. So I wanted more protection.
(I’ve done bare metal restores on WINDOZE and MACBOOKAIR, they are NOT pretty. Stuff never comes back 100%.)
I bought the MYBOOKFORMAC based on the box’s promise of simple complete backup. And, I got something that was Adobe Flash dependent and browser dependent. That’s not what I bargained for.
CAVEAT EMPTOR
And, I may be wrong but in the “support email exchanges”, I think I was dealing with a softeware robot, not a real person, Even dial 1 800 a third world country is more honest. Did these guys watch WATSON on Jeopardy and think they can fool people?
# – # – #
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We hope we have answered your question(s). If we do not receive an update from you within 4 business days, the incident will automatically close. However, if you still need further assistance from us, please do not hesitate to update your question(s) or contact us at 1-800-ASK-4WDC and we will be happy to assist you further.
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[===> Please enter your reply BELOW this line <===]
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To access your question from our support site, click here.
| Subject | |
| wd smartware doesn’t exec | |
| Discussion Thread | |
| Response Via Email (Carmen D) | 03/29/2011 02:18 PM |
| Dear Ferdinand,
Thank you for your reply. Once again I apologize for the inconvenience. If you decide to return the product to the store you do not need an RMA number to get a credit refund from retailer. An RMA number is used for replacement purpose with our company. If you wish to get your money back for the product from store, this is something that is handled by the retailer you purchased the product. Western Digital does not refund back money to customers, if the drive is defective or needs replacement for some other reason, we proceed with RMA options. If you wish to replace the drive, we have two warranty replacement options available to you, Advance RMA and Standard RMA. Both options are available online from our we bsite. In an Advance RMA, we will ship you the replacement drive prior to receiving your defective drive. A credit/debit card is required to insure against the receipt your defective drive. If we do not receive your drive 30 days from the date the replacement drive was shipped, the fair market value of the replacement drive will be charged/debited to your credit/debit card. In a Standard RMA, we will ship you the replacement drive only after we have received your defective product. No credit/debit card is required in a Standard RMA. The current turnaround time for an Advance RMA is 3 to 5 business days and 5 to 7 business days for a Standard RMA. You may create your RMA online by visiting the links below. Please remember that an RMA number is required in order to replace your defective drive. Title: How can I check the warranty of my drive? Title: How can I replace a product under warranty? Title: Where can I get packaging and shipping information for an RMA? Current RMA turnaround: http://support.wdc.com/warranty/rmapost.asp If you have any further questions, please reply to this email and we will be happy to assist you further. Sincerely, Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en). |
|
| Customer By Email (Ferdinand Reinke) | 03/29/2011 11:44 AM |
| > > How about if you just give me an RMA and have Best Buy issue me a > credit? This is far more than I wanted to do to get this to work. > Nothing on the box disclosed this torture. > > > |
|
| Response Via Email (Carmen D) | 03/28/2011 10:23 AM |
| Dear Ferdinand,
Thank you for your reply. I apologize for the inconvenience. Is the file downloading but once you click on the executable file is not running? Does the application get installed but is not performing the backup? Could you please send me a screen shot of where the issue is occurring and of any message that you get when your trying the installation of application. If you have any further questions, please reply to this email and we will be happy to assist you further. Sincerely, Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en). |
|
| Customer By Email (Ferdinand Reinke) | 03/28/2011 04:42 AM |
| > > Are you seriously telling me that I have to install another browser? > Where exactly on the box does it say that? I don’t see anything, even in the Now what exactly do you want me to place where to execute? > |
|
| Customer By Email (Ferdinand Reinke) | 03/28/2011 04:12 AM |
| > So what you are saying, that is not on the box, that this software doesn’t execute with Chrome? Are you seriously saying you want me to install ANOTHER browser so that What do you want me to put where and execute? |
|
| Response Via Email (Carmen D) | 03/27/2011 03:04 PM |
| Dear Ferdinand,
Thank you for your reply. I truly apologize for the inconvenience. If it is not executing in Chrome try another browser. Also try to save the executable on your computer then try to install. If you have any further questions, please reply to this email and we will be happy to assist you further. Sincerely, Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en). |
|
| Customer By Email (Ferdinand Reinke) | 03/27/2011 02:42 PM |
| > > *** begin quote *** Your Google Chrome browser already includes Adobe® Flash® Player To learn more about the enhanced support for Flash Player in Chrome, *** end quote *** Still doesn’t work. I can copy files to and from the device. But none of |
|
| Response Via Email (Carmen D) | 03/27/2011 09:31 AM |
| Dear Ferdinand,
Thank you for contacting Western Digital Customer Service and Support. My name is Carmen D. I apologize for the inconvenience that you are experiencing. Please, follow the troubleshooting steps below. 1. Uninstall any versions of Smartware from your system and reboot after disconnecting the device. Answer Title: How to uninstall WD SmartWare from Windows (7, Vista, or XP) and Mac OSX (10.4, 10.5, and 10.6) 2. Double-check that you have all high-priority AND optional updates for MAC 3. First uninstall from your add/remove programs adobe flash player, and then reinstall. Check for latest versions 4. Reconnect the device and Update the software here: http://www.wdc.com/wdproducts/wdsmartwareupdate/Step1.asp?id=wdfMB_forMac&os=MAC Download this updated version of the WD Smartware, and using this version, install the application, do not install the version bundled with your drive and then update to the latest version, install directly from the file downloaded from the link. 5. Try running the Smartware backup. If you have any further questions, please reply to this email and we will be happy to assist you further. Sincerely, Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. Link to WD community forums at: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en). |
|
| Auto-Response | 03/26/2011 01:07 PM |
| Dear Ferdinand,
Thank you for your email. If you need to update your question, please click the link below to update your question. Our goal is to answer your email within one (1) business day. However, sometimes due to heavy volume, it may take us a little longer to respond (Hours of Operation: M-F 8AM-5PM PST). If you have not visited our community forums, please make sure to do so. You may find the answer(s) to your question(s) there. Link to WD community forum: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com Link to update my question: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/acct_login.php?p_userid=reinkefj@gmail.com Link to contact us: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1048 Our knowledge base may have some suggested answers below which may resolve your question. If no answers are listed or the answers are not helpful, please allow us one (1) business day to reply to your email. Title: How to remove (disable / hide) WD SmartWare Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport Title: WD SmartWare for Mac OSX has an inaccurate file count in the backup and retrieve tab Title: Backing up a large file to a drive creates an endless backup loop in WD SmartWare for Mac OSX (ver. 1.2.x.x) Title: After updating WD SmartWare for Mac OSX, the backup and retrieve gauges no longer properly update Title: Switching Users on a Mac OS X 10.4 computer after installing and running SmartWare causes an error Sincerely, |
|
# – # – #
It goes back to Best Buy today.
# – # – # – # – # 2011-Mar-30 @ 08:13
HARDWARE: Verizon sucks; FIOS NOTRECOMMENDED!
It was a pleasure to assist you. Your chat session has ended. Thank You.
Your chat ID number is 03191189238.
Chat Subject: FiOS Television (Other)
Your Question: Box is cycling every few minutes.
A Verizon Service Representative will be with you shortly. Thank you. (21:05:16)
<<< Ten minutes?>>>
21:15:01 Estimated wait time is 4 mins 42 secs. We apologize for the delay. You are next in the queue. A representative will be with you shortly.
Agent George has joined. (21:15:22)
George : Chat ID for this session is 03191189238. (21:15:22)
George(21:15:27): Thank you for using Verizon FiOS Technical Support. I apologize for any delays in reaching an agent today.
My name is George, for security purposes please post the name and address on the account as well as a good can be reached telephone number.
While I access your account and start running some diagnostic tests, please open a new browser window and type http://www.verizon.com/inhomeagent in the address bar and follow the prompts to download our new In Home Agent support tool, if you?ve not already done so.
Ferdinand Reinke(21:15:28): I don’t think there is much that can be done. The box is recycling every few minutes. And, my other box is running fine. Argh!
Ferdinand Reinke(21:16:11): I don’t want the inhome agent on my hardware.
George(21:16:36): please provide the information, i have asked for above please
Ferdinand Reinke(21:16:50): {Extraneous Deleted}
George(21:17:30): address on the account also
Ferdinand Reinke(21:17:45): {Extraneous Deleted}
George(21:18:20): ok
George(21:18:30): After our chat session is completed, I will send you a helpful email to the email address listed above reinke@reinke.cc
George(21:18:30): I’m sorry for any frustration this has caused, but I’d be glad to assist you with your issue today.
George(21:18:51): For security purposes can I please get you to confirm the account number, the last amount you paid, or the install date, please.
Ferdinand Reinke(21:19:07): I have no idea of that information.
George(21:19:42): i also need that information, i can wait also. if you need me to
Ferdinand Reinke(21:20:26):
{Extraneous Deleted}
George(21:21:01): thank you
George(21:21:27): also which box has the issue, the dvr or the sd box?
Ferdinand Reinke(21:21:51): the hd dvr box
George(21:22:22): is there any clicking or humming noise from the dvr/
Ferdinand Reinke(21:22:29): no
George(21:22:50): are you in front of it now?
George(21:22:55): i just flashed the programming on it
George(21:23:00): i need you to test it and see if it reboots
Ferdinand Reinke(21:23:03): sounds like the other tv has stopped playing
Ferdinand Reinke(21:23:19): press menu
George(21:23:34): i programmed both
George(21:23:40): go ahead and press menu
Ferdinand Reinke(21:23:44): done
George(21:23:54): picture?
Ferdinand Reinke(21:23:57): yes
George(21:24:03): let it play ok
Ferdinand Reinke(21:24:08): yup
Ferdinand Reinke(21:24:18): recylced
George(21:24:29): just did?
Ferdinand Reinke(21:24:32): yes
George(21:25:07): I’m going to mail out a replacement Set Top Box to you. It will arrive by UPS Next-Day Air (typically within 2-3 business days).
1. Once you receive the new Set Top Box, unplug the bad STB and power adapter and use the new STB and power adapter.
2. Then send back the bad Set Top Box using the supplied UPS shipping label and dropoff at the nearest UPS Store (www.theupsstore.com) or UPS Dropoff location.
Ferdinand Reinke(21:26:11): And I’m supposed to be happy about that. I’m without the TV service for 2-3 business days and I lose all the programs on the DVR?
George(21:26:31): yes you will lose all the recorded programs
Ferdinand Reinke(21:26:47): I know but I am NOT happy about that.
George(21:27:02): i am sorry, there is nothing we can do to make it not reboot
Ferdinand Reinke(21:27:36): OK let’s delete the DVR service completely. Just send me a replacement HD box.
George(21:28:06): can not do that, you have to talk to billing to do that
Ferdinand Reinke(21:28:26): This is the third DVR box that is being replaced.
George(21:28:31): if you want to swap to a lower priced box, they will have to do an ordr
George(21:28:36): i am sorry, but this isnt billing and orders
George(21:28:52): we do not, do orders to downgrade your box
George(21:29:02): i can only send you out a like for like unit
George(21:29:07): no downgrades
Ferdinand Reinke(21:29:43): Well you can credit the bill for at least four days out of service.
George(21:29:53): no
George(21:29:59): this isnt biling, this is repair
Ferdinand Reinke(21:30:04): NO>
George(21:30:24): repair, does not handle your bill or orders
Ferdinand Reinke(21:30:25): just shaking my head.
George(21:30:45): you understand, in repair we do not handle billing or orders
George(21:30:45): correct?
George(21:31:00): im going to send you out a replacement unit for your dvr
Ferdinand Reinke(21:31:00): I understand only to well.
George(21:31:05): since it keeps rebooting
George(21:31:11): it has been ordered
George(21:34:07): do you have any other questions, about the replacement unit
Ferdinand Reinke(21:34:32): NO!
George(21:35:08): I’m glad I could help. Chat Support is available everyday from 8am-9pm Central. Additional information on all 3 FiOS services can be found online at http://verizon.com/residentialhelp/.
Also, we have the Verizon In Home Agent that you can download at http://www.verizon.com/inhomeagent Thank you for choosing Verizon and have a great day.
Your session is now closed.
Thank you, have a nice day.
Your session is now closed.
Thank you, have a nice day.
# # # # #
This is not help.
This is the THIRD DVR!
VERIZON FIOS is NOTRECOMMENDED!
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SERVICE: STUFFBAK “not recommended”
I signed up for this a while ago. And, for a variety of reasons, forgot about it. Found some of my left over labels. Hey, let’s see if the service is still up.
Yup! I was. Yay!
So, I “registered” one. And, found out it forgot me. (?)
“call 1-800-yeah-right”
I don’t do phone in “customer non-service”. My blood pressure can’t stand it. It has to be really really important for me to endure that particular hell.
From what I remember, it only had one level of service. And, there was zero charge for recovery. (I know I had one.) Now before you “tag” any thing, make sure you’re willing to pay 50$ for it’s return. Argh!
I don’t like folks that suck you in and then change the game after you’ve bought in. I had to buy the labels. If they had presented this value equation, then I’d have passed.
NOTRECOMMENDED!
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WEBSITE: BADOO is a “badie”!
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Received a message from some one I know.
Curious, I looked.
They hold his message hostage uless I give them an email address they “support”.
Nahh!
NOTRECOMMENDED!
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NOTRECOMMENDED: Apple and MOBILEME
GAVE THIS FEEDBACK TO APPLE. LET’S SEE WHO CARES. (My guess: No one.)
I have an obviously complex sync problem. The answer I’ve been given is move to a new account. The reason I went to mac was the reinstall blues with windoze. Seems like the same problem here. I’ve rated MAC as “Not Recommended” on my blog FWIW. And that won’t change as long as sync is broken.
# # # # #
SERVICE: MOBILEME updated but still not working for me and NOTRECOMMENDED
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Reinke Faces Life 
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