OK, prior to becoming a pay for customer, I decided to test a restore.
Assume that my pc is wiped out, (I actually left it home today), let’s see if I could restore a key file to my work notebook without anything.
Stumbling block one was the carbonite password. No problem I’ll ask for reset.
Stumbling block two was the email. I set this up on a non-trivial email id. But I was able to find that in my gmail message store.
Stumbling block three carbonite asks for a serial number in password reset. Huh? Who knows that.
Restore failed. I’ll try again tomorrow!
Reinke Faces Life 