SOFTWARE: POSTBOX2 “SMEARING” appears to be related to “account” display

RE: POSTBOX2 has a serious value-impacting problem — “SMEARING” in message preview pane

*** begin quote ***

“SMEARING” in message preview pane POSTBOX2 Version 2.1.0 (PAID) While the workaround — “click on the message” and read it in a new tab — works, it destroys the usability of it.

*** end quote ***

The support folks have tumbled to a key fact. “SMEARING” only appears to occur when (1) the ACCOUNT has many accounts; and (2) the ACCOUNT folder is open to show individual accounts. Close it, no “SMEARING”.

This is now a acceptable temporary (I hope) workaround.

Support was good in terms of responsiveness and follow thru.

Assuming this will get a fix, I’m downgrading my “NOTRECOMMENDED” recommendation to “WARNING”. (Like anyone cares.)

The implication is that it is NOT well tested if within a week of buying and using the product, I can hit a CLASS #2 bug which should have been obvious to find.

# # # # # posted 2011-02-02 09:04

Please leave a Reply