HARDWARE: Seagate reduces warranty from 5 to 3 years. Bad move!

http://www.plaxo.com/events/show/120404522

Lockergnome Blog Network]

Chris Pirillo posted a blog entry

Seagate’s New Warranty Policy – Who Are They Kidding?

*** begin quote ***

Reported this morning on ZDNet, the Seagate company will be changing its warranty policy on many drives, beginning January, 3, 2009. The statement from the company gives a figure of only 5 % of the failures occurring in their drives between years 3 and 5 of service.

This may be so, but if it is, it shows a policy that has been decided by people who know little about perceived value and human psychology.

In many cases today, a choice between a Seagate drive and a drive, of equal size, from Western Digital or Hitachi is possible. I don’t really consider Fujitsu or Samsung drives here, as they are not widely available, or well known to the average consumer. Seagate and Western Digital are the heavy hitters here, and many don’t know the name Hitachi, and are slightly more comfortable when told that Hitachi is really what had been sold for years as IBM-branded product. In a $75 to $175 purchase, the difference of 5 to 10 dollars is hardly worth worrying about, and many times the drives are sold at equal prices.

What then, affects the decision process?

*** end quote ***

Seagate blew this one. They’ve reverted to the competition. Now the only differentiator is price. That means that disk drives are a cheap commodity. Cheapest price.

How stupid!

Sell that stock!

# # # # #

Please leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 1,827 other followers

%d bloggers like this: