FUP: on Ed’s post

Well in this case it was not handholding that was needed but a solution. The product did install after a slew of retries, I lost count after 10, I was not eligible for a free first support because I was already a customer. I bought a copy a few years ago and it works for me. I foolishly showed my doc friend how neat it was and he had me buy a copy for him, install it, and help him get running. Even after getting it running, it stopped working (i.e., just will not execute the code). It works flawlessly on my notebook but not his. Oh and By The Way, Dragon is Nuanced also. Which is why I aimed him at ViaVoice as opposed to Dragon. Bottom line: Buyer beware.

This entry was posted on Wednesday, April 12th, 2006 at 10:46 and is filed under Ranting. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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