I send an email. And, it’s blocked by the receiver’s email server because of RBL.
*** begin quote ***
Thank you for writing to the MAPS Realtime Blackhole List (RBL) Team.
This email address is used to submit RBL nominations, for RBL removal requests, and for other communication regarding the MAPS RBL.
Many providers do use MAPS lists but also employ more restrictive lists which they maintain themselves. If you have been blocked by those, you’ll need to contact them directly.
Your message has been assigned the ticket number shown in the Subject: header above. Please include that string in the Subject: header of any future correspondance with RBL staff about this issue.
*** end quote ***
So I get:
*** begin quote ***
Hello,
Thank you for contacting us about this IP address on RBL. 74.208.4.194 was listed because we received spam from this address and because no action was taken when we reported this to your ISP.
We first started to see spam from 74.208.4.194 in March 2007.
We continue to see spam attempts from this address recently. We need to hear from your ISP prior to removing any part of this listing.
Please secure your network and contact your ISP, and have your ISP contact us for removal.
Kind regards,
John Abello
Spam Investigations Team
Trend Micro Inc.
*** end quote ***
So I very nicely point out that it’s NOY my problem. Nor that of my ISP.
*** begin quote ***
John,
Not to quibble, but my ISP is Verizon. And, my email provider for my domain “reinke.cc” is 1AND1. The IP address that you’re citing is 1AND1. So, why would you tell me to contact my ISP? And, have you ever called any service provider? 1AND1 is probably one of the largest web, email, and domain service providers. So, you, via RBL, are penalizing me for the “sins” of someone else. You’re acting like I have ANY control over everyone who uses 1and1 or Verizon.
Further, with NAT, and IP address leasing, the whole concept that a spammer can be “pinpointed” by IP address is passe.
Am I misunderstanding something?
fjohn
*** end quote ***
And, I get this back.
*** begin quote ***
Hello,
Your IP address 74.208.4.194 owner is 1and1, please contact them regarding this issue and let them communicate us on your behalf regarding this issue,
Kind regards,
John Abello
Spam Investigations Team
Trend Micro Inc.
*** end quote ***
I don’t think very highly of RBL, Trend Micro, or “John Abello” (if there is such a person)
Argh!
# # # # #
Reinke Faces Life 
Thanks! RBL like most “web stuff”, is not trying to have a Doc Searl’s style conversation. They are trying to control what can’t be. :-) Good luck. It’s like the emails that warn not to reply because the email is unattended. For some reason, I think of a TV character running around with their eyes closed, fingers in their ears, and screaming at the top of their lungs. LOL, if it wasn’t so bad, it’d be funny.
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I am a small web designer who looks after some some customers on my hosting site at Be The Host. What has happened to you has happened to me and now effecting my customers as well. I use to wonder about why people bothered to create viruses for the web, now I understand that perhaps it is to fight back against ‘Big Brother’. I did hear about legal action in the USA to prevent this, but I cant even get in contact with anybody at MAPS Realtime orTrend Micro to discuss the matter. These fascist must be stopped.
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I tried and got nowhere. Up to you. I have a lot of different emails so I worked around it. If you’re in business, you should have at least two Service Providers which are both active. Then you could move your domain easily. That might be a threat they react to. In a pinch, you could move to Google Apps which with give you GMAIL (free) with your domain. You could probably do that in hours. You might want to set it up, and energize it. Then, just keep it after 1and1 gets its act together. imho!
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FJohn,
I’m having exactly same problem with bouncebacks with my 1&1 email account. I rely on it for business and people can’t get though to me because I had it forwarded to my Roadrunner account and clients were getting bouncebacks. Why don’t I find more outraged people on the net writing about this? I saw your form letter response. Any resolution yet? Should I even bother contacting anybody? -Ted
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