An open letter to ClearPractice:
To whom it may concern:
I think you are really on to something here. I’d like to share one idea. (It probably has occurred to you already, but perhaps not.)
Now I realize that you want to be “wholesale”; not “retail”. People, especially as patients can be so messy, and demanding. But, you’re software’s metaphor is the “practice”. You’re going to have to sell into against all sorts of competition. And, doctors are not IT guys (like me). They want to be “practicing” or playing golf. You need to incorporate “patient” and patient-driven demand into you model.
I’d suggest that you make the patient records and charting available to the patients. This would pressure the doctors to at least look at your solution.
Venially, looking at it from my own pov, my wife is very ill. I could use a charting system that would present to doctors the information I capture in an standard organized fashion. I’ve tried Google, Mcrosoft, Caremark, and several others. They all are unusable. Yours is the closest I’ve seen to a mature offering.
Since my wife has been sick, we have watched mystery diagnosis. There are a lot of “sick” people out there. Who are spending huge amounts of time and effort going from doctor to doctor seeking help. That certainly translates to a ton of administrivia and waste.
If you had patients “charting” their own conditions, you could drag the doctors, hospitals, insurance companies, and regulators (kicking and screaming) into the Twenty First Century. Your window of opportunity is limited. Obamacare is going to FORCE change.
I’ll show your setup to any of the docs that will listen. (I give them all free technology consulting.) But, would it be better for me to show them my wife’s chart on my iPad?
If you want an alpha test case, I volunteer. (Despite what I was taught in the military!)
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