The big question is are Americans “We, The People” or “We, the sheeple”. I haven’t flown since this nonsense started and don’t plan to. I’d suggest that each of us has to decide when enough is enough. As a little L libertarian, I object to the Gooferment infringing upon our rights to supposedly “make us safe”.
They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety. — Ben Franklin
If ye love wealth better than liberty, the tranquility of servitude better than the animating contest of freedom, go home from us in peace. We ask not your counsels or your arms. Crouch down and lick the hands which feed you. May your chains set lightly upon you, and may posterity forget that you were our countrymen. — Samuel Adams
Why aren’t we all screaming and boycotting the airlines?
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October 25, 2010
ATTN: Customer Relations
4000 E Sky Harbor Blvd
Phoenix, AZ 85034
Dear Sir or Madam:
I am writing regarding my plans for Christmas travel with my family from Washington, DC to [a town in] CA. I purchased my tickets on your airline – via orbitz.com – about a month ago. However, I just learned that BWI has backscatter scanners as primary screening for all passengers, so I am changing my plans. I was not alerted of this gross invasion of privacy when I purchased my tickets and, having flown out of BWI in June without going through a scanner, so I had no knowledge of this requirement at the time of purchase. I am requesting that you do one of two things in order to keep this customer happy:
1. Refund the entire amount of my ticket so that I can use the money to make alternative arrangements. My ticket # is 03777558XXXXXX and I paid $651.80.
2. Or, cover my expenses to fly to BWI from another airport without the scanners installed so that I can make the flight that I’ve already paid for. For example, I can rent a car one-way (est. $100), drive to Norfolk, VA and catch flight 4084 to Philadelphia at around 1:30 pm, then connect from PHL to BWI on flight 3407. Orbitz has this flight listed at $141. I won’t charge you for the time and inconvenience – just the car, gas, and flight.
My husband will be on the flight from BWI to [a CA airport] on ticket # 03777558XXXXXX and I will be traveling with my baby daughter. Because of his work schedule, he can not commit to any of the alternative travel arrangements that I am considering. This is why, if I don’t get a refund, I want to be on the same flight from BWI to [a CA airport] with him.
I made the same trip in June – from BWI to [a CA airport] – for the funeral of my husband’s maternal grandmother. We hope to see his paternal grandmother this Christmas and for many years to come. Unfortunately, unless the airline industry starts protecting their customer’s human rights, this will be the last time I will fly to California.
I am deeply concerned about the non-choice of a backscatter scan or an enhanced pat-down for my daughter and myself. I dare say that US Air’s complicity in the TSA policy is anti-American, since it violates our Fourth Amendment protection against unreasonable search and seizure, without a warrant and without probable cause. I’m sure that, by buying a ticket from your company, I did not become a suspect in a crime. If I did, then you would also be involved in the conspiracy and would presumably be getting an enhanced pat-down with every ticket sold!
I’ve never been frisked in my life. I don’t intend to be frisked now and I don’t want my daughter to be frisked before her 2nd birthday. And I certainly won’t show a stranger parts of me that I intentionally keep covered with clothing around all other strangers. If US Air doesn’t have the guts to stand up for their customers’ rights, then you don’t deserve any business.
The short-term goal of this letter is to fix the problem of my upcoming holiday travel. But, in the long term, US Air must stand up for what is right. For that reason, I will be making this letter public, and, your response or lack of a response will be public as well. I will state the obvious intention here – to humiliate the travel industry into doing what it ought to have done already: tell the TSA that you know how to protect your customers best and to take their mitts off of us!
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