Can you beleive this response?
***Begin Quote***
From: Yahoo! Music Jukebox [mailto:migration-support@cc.yahoo-inc.com]
Sent: Wednesday, August 22, 2007 7:53 PM
To: Reinke’s Catch All Email
Subject: Re: Musicmatch Migration issue (KMM102549845V28118L0KM)
Hello ,
Thank you for writing to Yahoo! Music Jukebox.
To correct this issue, please uninstall then reinstall Yahoo! Music
Jukebox.
First, uninstall the Yahoo! Music Jukebox:
1. Make sure to exit the Yahoo! Music Jukebox. If you don’t, the uninstall will fail.
2. At the bottom left of your Windows screen, click the “Start” button.
3. Depending on your Windows version, select “Settings” and then ‘Control Panel’, or just look for ‘Control Panel’ in the menu shown when you click ‘Start.’
4. Open ‘Control Panel.’
5. Double-click or select “Add/Remove Programs.”
6. In the list of applications, select “Yahoo! Music Jukebox” and click the “Remove” button.
7. Click the “Next” button, then “Finished.”
If you see an error that the uninstall process failed, you will need to install the Yahoo! Music Jukebox following the instructions below and then uninstall the application by performing the above steps again.
Once the Yahoo! Music Jukebox is successfully uninstalled, you will need to reinstall. Note that uninstalling and reinstalling the Yahoo!
Music Jukebox is free, and does not affect your Yahoo! Music Unlimited account. You will simply need to sign in using your Yahoo! ID at the completion of the install process; you will be prompted to add in the music files already on your computer, and your subscription music (if any) will be automatically populated.
1. Close all running applications except for Internet Explorer.
2. Please then visit your respective URL:
U.S. Version:
http://us.dl1.yimg.com/download.yahoo.com/dl/music/ymj/us/ymjsetup.exe
Canadian Version:
http://us.dl1.yimg.com/download.yahoo.com/dl/music/ymj/ca/ymjsetup.exe
2. “Save” the program (please do not “Run” it) and download it to the desktop.
3. From the desktop, run the installer file that you downloaded and follow the onscreen instructions.
4. Please Note: Download time can take anywhere from 1 to 25 minutes and
18 MB of free space is required to install the Yahoo! Music Jukebox.
5. After installing, click the icon on your desktop to start the Yahoo!
Music Jukebox. Sign in using your Yahoo! ID.
For more information about troubleshooting with the Yahoo! Music Jukebox, go to:
http://help.yahoo.com/l/us/yahoo/music/jukebox/troubleshoot/index.html
Thank you again for writing Yahoo! Music.
Regards,
Yahoo! Customer Care
57994239
New and Improved Yahoo! Mail – better than ever!
Original Message Follows:
————————-
Mail-Id: 1187621904-6907
“Name:” : reinkefj
“Yahoo! ID:” : reinkefj
“Email Address:” :
“Current Operating System:” : Windows XP “Subject:” : Musicmatch Migration issue “WMP Version:” : Not set by user “If yes, check here:” : Not set by user “Additional Information” : Don't know what WMP version, Script error; workaround doesn't work. Argh!
While Viewing: http://help.yahoo.com/l/us/yahoo/music/jukebox/troubleshoot/troubleshoot03.html
Form Name: http://help.yahoo.com/l/us/yahoo/music/general.html
Yahoo ID: reinkefj : Yahoo id from cookie “https://amt.yahoo.com/amt/dosearch?.token=5y.Tu0qEPLfejWEUKFW_NSx14saef
_rBHh3JD_Or”
Other ID:
Browser: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.6)
Gecko/20070725 Firefox/2.0.0.6
REMOTE_ADDR: 68.87.100.77
REMOTE_HOST: 68.87.100.77
Date Originated: Monday August 20, 2007 – 07:58:24
——-
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Yuck!
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To whon it may concern,
My name is Simeon Aikore, few weeksd ago I place order, and I made the payment with my master card, now I can not play the MUsic and I cant singn in to Music Jukebox.
Please can yo tell me what is the better, why I can not more enjoy what I paid for.
It has afected my yahoo mail box on my computer, i cant access my email
Simeon Aikore
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