RANT: Verizon

Just wasted about an hour over a few days, trying to put in my new credit card number into their website. Love it. It wouldn’t update the number, looked like it worked, but when you put the auth code in you could see that it was using the old number. Argh! Called up, waited, and found out that it can only be done thru the phone and an automated unit. Argh! Argh! So why have that option on the website?

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