“[A]ccording to the 2016 American Customer Satisfaction Index, the Federal Government ranks among the bottom of all industries in the United States in customer satisfaction;” Calling citizens customers is like calling slaves employees. “ Customer” implies that you could take your business elsewhere.
Source: Are You a Satisfied “Customer” of the Federal Government?
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You have to be kidding me. Argh!
— 30 —
Reinke Faces Life 