OBVIOUS STUPIDITY!
Call up to find out where my pension check is.
Called, went through all the automated questions, and then the operator comes on after a short wait and asks me for my password.
What password?
(Ignores the concept that a “password” is a shared secret. If I knew and told her, then it’s no longer a secret. And, a static password! Please. Even Google two factor authentication is better.)
So we can do anything without them mailing me a new temporary password.
Now envision that I sent them in all my paperwork by certified mail and suggest that number as an authenticator. Or that they call me back. Or that they send me a fax or an email.
Argh!
And, who says that US Mail is secure, unless it’s sent certified mail. (We know they won’t do that because it costs more.)
# – # – # – # – # 2012-Feb-15 @ 13:32
Reinke Faces Life 