Real-time intranet from 20 years ago
July 25, 2011 | Comments (0), | Categories: New Ways of Working |
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My first vision of the potential of intranets was back in 1994 when an Italian engineer working at an American company located in Sophia Antipolis, high tech park in the South of France, showed me the famous, now defunct, Trojan Room coffee pot at Cambridge University from his own desktop in France.
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I have several Dunkin Donuts in my area.
My grand niece in law, and her two siblings, my grand nephews in law, all under 10 ish, have very specific likes in donuts. I was invited to dinner and as usual I was tasked to bring the donuts.
I arrived at the closest DD and to my horror I find I can’t complete the usual order.
Aside: DD has committed terminal stupidity. Cost cutting the bakers. Donuts are delivered daily. When they are out they are out. You can but your favorites as long as they have them. Dumb! Certainly, opens a hole for a competitor who wants to go back to the old model. Fresh donuts baked as needed. Stupid.
So, why don’t they have a real time display of what’s for sale at each of the three locations. I can go where I can get my order filled.
Better yet, why can’t I submit my order by the web and be assured it’s ready for me.
Bottom line: I substituted, children didn’t seem to mind, but I didn’t have the kind I liked. Dissatisfied Customer.
(What’s worse. I blog.)
Think anyone at DD will notice?
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