TECHNOLOGY: Security has to be a core value; not an after thought

Wednesday, April 28, 2010

http://www.forbes.com/2010/04/20/security-policy-privacy-technology-cio-network-data.html

Commentary
Keeping Data Safe From IT Snoops
Mike Schaffner, 04.21.10, 06:00 AM EDT
How to improve data security and privacy.

*** begin quote ***

If possible, add a formal security role. This job isn’t just about limiting access and changing passwords. It involves looking at all of the processes from the user side as well as within IT. It is important that this role audit compliance and educate users and IT alike about security issues.

*** end quote ***

With all due respect to Forbes and the author, this is indicative of reactive and “after the fact” thinking.

“If possible”?

(Argh!)

Either Information Security, and it’s natural sidekick Business Recovery, are core functions of your infrastructure or they aren’t. If they are, then they are essential components of your Strategic Requirements with resources to accomplish their mission. If not, then this is lipstick on the proverbial pig.

You don’t say: “If possible, we should have a CFO.”!

Customers, Employees, Suppliers, and everyone are quick to pick up the implications of your deeds. Words don’t matter; actions do! Spot one of these “bolt on” “paper over” tactical cover overs and you should be looking for your replacement. Get away before they take you down with them.

What are your requirements? Else your next credit card statement may be delivered to Lagos Nigeria. There’s no substitute for “doing it right”. After the fact can never be right.

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SERVICE: UofP blows it by not offering alumni email

Friday, April 23, 2010

*** begin quote ***

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:
<xxxxxxxxx@email.uophx.edu>
SMTP error from remote server in greeting:
host email.uophx.edu[204.17.28.37]:
550 Requested action not taken: mailbox unavailable.

*** end quote ***

Interesting! University of Phoenix takes down email when it’s student’s graduate. How short sighted is that?

Obvious, even if I had to cut a deal with Google for Gmail to offer to all my alumni that’s a great marketing ploy.

Future sales. Referrals. References. Social networking. Free advertisign when folks use it. Alumni networking.

Boy, did they blow it.

They may have the next generation in the “education” model, but they still have old thinking at the top.

Traditional schools most flub it as well, but they’re dinosaurs so what would you expect!

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TECHNOLOGY: MacBookAir decided it needed a power off

Thursday, April 22, 2010

No apparent reason other than it detected an unspecified “problem”.

Upon restarting, it dutifully sent a report off to the Apple Corps Headquarters.

So here we start the MTTR, MTBF, and ELAPSED clocks again.

This is unusual behavior that one would expect of WIndoze, or Microstuff’s Autoupdate?

Perhaps Apple has “clay feet” as well.

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TECHNOLOGY: The value of strange email addresses

Thursday, April 22, 2010

It’s no secret that I have lots of email addresses.

Some are pretty standard that I use for catch alls. Some are hung off the domains that I own. Some are secret for dedicated purposes. Some for family, friends, social networking, fellow alums, and past coworkers.

I’m always amused when some spammer or ne’er-do-well guesses the address and the bank I use.

Obviously, a bank message on the “wrong” id (e.g., First Superior Bank’s message comes in to me@jumpingkangaroos.com) sticks out like a sore thumb. Just as obvious, an email account dedicated to my bank (e.g., MY BANK @ SUPER secret address dot com) suddenly has weight loss ads. Like a sef-proving affidavit, the message and the account must “align”.

I’m less amused when spam looks like a real message and comes in on an account where it might be valid. Then I have to waste time to recognize the “barbara streisand”.

Argh!

When will we get fully authenticated email?

I find it funny when spam comes to my Yahoo account purporting to be from Yahoo. Is anyone awake at Yahoo? NO ONE, nobody, should be allowed to queue a message that purports to from the provider. Wake up guys. IT isn’t supposed to be short for IDIOT!

Why can’t we have a PKI infrastructure at least with an ISP for starters that would ensure that intra Verizon, Comcast, or other large ISP is authentic?

Argh!

For this IT Architecture weenie doesn’t think this is rocket science!

Fix it guys!

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SERVICE: 2 Google Voice invites

Wednesday, April 21, 2010

*** begin quote ***

You have 2 Google Voice invites left.

*** end quote ***

Anyone want them?

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SERVICE: Use a Google Voice number for reminders

Friday, April 16, 2010

http://www.macworld.com/article/147288/2010/04/googlevoice.html

*** begin quote ***

Send Yourself Voicemails After Calls to Remember Important Info

I have created a Gmail account and gotten signed up for Google Voice on that account (btw, don’t set it to your cell phone number for this setup.)

Once that GV account is in place, I enable the Do Not Disturb feature which sends incoming calls straight into voicemail.

I also have the settings such that it sends a Speech-to-Text translation to an email address on my Blackberry. Further, I set up my phone to speed dial “Q” (Quick Msg) so, as soon as I get done with the call, I dial Q and go straight into VM. I leave an articulate VM of the details I just committed to and almost instantly, upon completion, it feeds back to my Blackberry signaling that I have a new msg.

I DON’T look at the msg so that when I get back online, I can pull up the Unread msg (or listen to the voicemail attachment) and update the appropriate calendar entry or whatever is necessary to follow-up on the commitment.

Even if the translation isn’t verbatim, that’s fine because it’s usually pretty close and that should be PLENTY to serve as a reminder that I can act on. It’s really a great system, very simple and free. Not too shabby.

*** end quote ***

I have it setup, but I have to play with it a little.

?

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HARDWARE: Apple’s WiFI is suspect; to me at least!

Friday, April 9, 2010

http://blog.connectedplanetonline.com/unfiltered/2010/04/06/what-do-ipads-wi-fi-problems-mean-for-att

What do iPad’s Wi-Fi problems mean for AT&T?
by Kevin FitchardApril 6th, 2010

*** begin quote ***

When AT&T said it believed the iPad would be mostly a Wi-Fi (rather than a 3G) device, that would have figured to make any of the network concerns that have plagued the iPhone a moot point. Think again. The biggest problem with the newly launched iPad would seem to be with Wi-Fi connectivity, with reports of no connection or weak signals among some early iPad users. The problems would clearly seem to be with the device itself, with some iPads having problems connecting to any Wi-Fi signal, not just AT&T’s Wi-Fi service.

*** end quote ***

The WiFI problems on the iPad make me suspect that my gut feeling about the MacBookAir could be correct.

I’ve always thought I noticed that the MacBookAir was always scanning for a WiFi signal. Periodically, the computer would (as I described in my blog) go on “a mental vacation”. When I’d look at the “airport”, it would be scanning for networks. Could it be dropping the signal? I’m located less than 25 feet from the WiFi base. I have other Windoze computers using the WiFi without any problems at all.

(Sometimes, windoze needs a reboot to clear up its “thinking”. Weekly? But, never drops the WiFi connection. The ISP’s network sometimes seems to go on a “mental vacation” and everything Router, Windoze, and MacBookAir all need a reboot to pass traffic. But that’s not a MacBookAir problem.)

So maybe there is BOTH a hardware and software problem with ALL Apple products that use WiFi. I don’t have a College’s EE lab and a group of hungry CompSci PhD candidates who will work for free to study the problem. BUT, [and there is ALWAYS a big butt), I’m convinced there’s a serious problem with Apple’s wifi. And, I’d steer clear of it until it’s solved.

Consumers Reports, Underwriters Laboratory, or any school’s CompSci dean listening?

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TECHNOLOGY: Annoying popups are back

Wednesday, April 7, 2010

http://www.americanthinker.com/blog/2010/03/why_is_this_man_so_angry.html

Random words have hyperlinks that pop if the cursor floats over them. “Vibrant” is the name on them. Something to do with Microsoft Bing?

How do we kill them?

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TECHNOLOGY: Privacy in social networking; None!

Tuesday, April 6, 2010

http://catless.ncl.ac.uk/Risks/25.98.html

Date: Sat, 27 Mar 2010 09:18:36 -0400

From: reinke ferdinand
Subject: Plain Dealer sparks ethical debate by unmasking anonymous poster

http://blog.cleveland.com/metro/2010/03/plain_dealer_sparks_ethical_de.html

Plain Dealer sparks ethical debate by unmasking anonymous Cleveland.com poster
By Henry J. Gomez, *The Plain Dealer*, 26 Mar 2010

*** begin quote ***

By unmasking an anonymous poster at its companion website, The Cleveland Plain Dealer finds itself in an ethical quandary, stirring a debate that balances the public’s need to know against the privacy concerns of online participants.

The newspaper traced the identity of `lawmiss’ after someone using that moniker left a comment about the mental state of a relative of reporter Jim Ewinger. The comment was removed for violating cleveland.com’s community rules, which do not allow personal attacks.

Users are required to register with a valid e-mail address before posting at cleveland.com. Upon learning of the Ewinger issue Monday, an online editor looked up lawmiss’s e-mail address, which like all others, is accessible through software used to post stories to the website.

“It does raise the question of the wisdom and fairness of the newspaper using the registration system of the website for reporting purposes,” Steele said in a telephone interview.

The newspaper’s decisions could have a chilling effect on conversation at cleveland.com, said Rebecca Jeschke of the Electronic Frontier Foundation, an online privacy rights group.

“I would think twice before participating in a message board where I had to give my e-mail address knowing that management could access it at any time,” Jeschke said. “It seems appropriate in this case, but … it’s hard not to imagine scenarios where it’s abused.”

Other news organizations already hide such information from their editorial staff, said Steve Yelvington, a strategist for Morris Digital Works, the online division of Morris Communications. The company runs 13 daily newspapers in Florida, Georgia, Texas and other states. “We are careful to firewall our business records from our journalists,” Yelvington said.

*** end quote ***

Regardless of where one comes down on the issue of Internet privacy (IMHO there ain’t none), or how much should you trust anything on the inet (IMHO zero trust), and technology in general (IMHO we give boobs the equivalent of loaded guns and they are astonished when some one gets hurt), this was completely preventable.

Use a “disposable” e-mail account!

Haven’t these people ever heard of GMAIL? No invitation required now! You can even use multiple ones! Ask any “child” who wants to break free from Mom and Dad’s supervision. That’s without even getting “tricky” of using one of the “disposable websites that create e-mail addresses that only work for a very limited time; perfect for “e-mail validation” requirements. If Chinese bloggers can hide form their oppressive regime, then we can conclude that most of us who want “privacy” can figure out a way to do it. In this case, the technology-naive are getting a very expensive education in “technology”.

And, this wasn’t even the government seeking to find out who made a nasty comment. Wait till the Internet-using public says something the government doesn’t like. Such as “taxes are too high”, “the <insert favorite government agency> is inept, corrupt, or stupid”, or quote Jefferson, Lysander Spooner, or Sam Adams. Then, the proctology exam will begin.

Replies will b


UPDATE: TECHNOLOGY iPad; I’m watching. Reported wifi issues. A killer!

Monday, April 5, 2010

http://news.yahoo.com/s/ytech_gadg/20100404/tc_ytech_gadg/ytech_gadg_tc1448

The 10 most surprising things about the iPad
Ben Patterson is a technology writer for Yahoo! News.

*** begin quote ***

The UPS guy handed me my new iPad just a few hours ago, and yes—the jumbo-sized screen is as glorious as they say, and I was shocked by how good HD videos looked. But I was also surprised by how heavy the iPad feels, and if you were hoping to read e-books all day under the clear, bright blue sky, well…bad news, folks. These and more iPad surprises, coming right up.

*** end quote ***

I’d like one. The WifI seems most practical. The big memory one is $699.

To be kool?

I don’t think so. If the MacBookAir is any example of Apple doing tech, the iPad will be “good”. Good; not great. Followed soon on by improvements and a price drop. Like a cliff.

When it was a status thing, McBa was 5k$. Soon, it was 1.5k$!

I’d like to play with a cheap iPad. With a phone and a camera.

Does it have a USB for my vwbbie (Verizon wireless broadband dongle)?

Remember that it is “closed” both hardware, software, and to a certain extent in data as well. That’s not “good”!

And, the McBa will burn your leg; it gets so hot when recharging. Haven’t heard anything about the iPad and recharging temperature. Yet?

Waiting for cheaper, better, and faster! And, more “open”!!!

# # # # #

http://techcrunch.com/2010/04/05/trouble-in-paradise-ipad-users-complain-of-wifi-issues/

*** begin quote ***

My understanding of Wifi issues on devices, particularly cramped devices like the Macbook Air and iPad, is that it’s usually a hardware/design issue and something that can’t be fixed via a software patch. I hope that’s not the case with the iPad, because faulty Wifi would make this a very unattractive device. Particularly if they run into Macbook Air type problems.

*** end quote ***

Ouch! That hurts. Since I’d only want the WiFi. Can’t afford another monthly inet bill!

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TECHNOLOGY: Should have used a disposable address

Sunday, April 4, 2010

http://blog.cleveland.com/metro/2010/03/plain_dealer_sparks_ethical_de.html

Plain Dealer sparks ethical debate by unmasking anonymous Cleveland.com poster
By Henry J. Gomez, The Plain Dealer
March 26, 2010, 7:00AM

*** begin quote ***

On one side are experts who believe the newspaper has violated a trust by exploring and revealing information about a critic. On the other are those, including Plain Dealer Editor Susan Goldberg, who believe that information is too important not to see the light of day.

Until this week, “lawmiss” was known only as one of thousands who, often known only by nicknames, share views on news blogs and stories reported at cleveland.com.

But after investigating a comment directed at the relative of a Plain Dealer reporter, editors learned that lawmiss had the same e-mail address as Cuyahoga County Common Pleas Judge Shirley Strickland Saffold. A closer look revealed that the user had offered opinions on three of Saffold’s cases, including the capital murder trial of accused serial killer Anthony Sowell.

When confronted with the newspaper’s findings Wednesday, the judge denied responsibility for the posts. Her daughter, Sydney Saffold, came forward later to accept responsibility for posting “quite a few, more than five” of more than 80 lawmiss comments.

*** end quote ***

Silly people.

With gmail, and other free providers, using a “real” email address is a bone-headed move.

About the only thing dumber is using an ISP’s address.

And, if you’re uncomfortable about using a free email service, you can buy an email account from any number of providers.

You can still be tracked by IP address and credit cards.

But it’s not as easy as, in the newspapers case, of peeking at the computer records.

Silly, to expect honesty from the media. Next, you’ll expect honest from the police. Or the government.

(Stop, stop, I’m laughing so hard, I’m going to wet myself.)

Fore warned is fore armed!

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TECHNOLOGY: JAVA is “closed”; that’s a killer

Saturday, April 3, 2010

http://developers.slashdot.org/story/10/04/03/0147255/The-Struggle-To-Keep-Java-Relevant

*** begin quote ***

snydeq writes “Fatal Exception’s Neil McAllister questions Oracle’s ability to revive interest in Java in the wake of Oracle VP Jeet Kaul’s announcement at EclipseCon that he would ‘like to see people with piercings doing Java programming.’ ‘If Kaul is hoping Java will once again attract youthful, cutting-edge developers, as it did when it debuted in 1995, [Kaul] may be in for a long wait,’ McAllister writes. ‘Java has evolved from a groundbreaking, revolutionary language platform to something closer to a modern-day version of Cobol.’ And, as McAllister sees it, ‘Nothing screams “get off my lawn” like a language controlled by Oracle, the world’s largest enterprise software vendor. The chances that Java can attract the mohawks-and-tattoos set today seem slimmer than ever.'”

*** end quote ***

When I’m doing my spiel as a consultant, I use the line: “Creating tomorrow’s legacy today!” a lot.

There’s nothing that people want less than a dead end. Maybe right next to that is an “island” controlled by a vandor. Microsoft comes to mind first. Oracle is next.

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SERVICE: Yahoo and Facebook are cooperating

Saturday, April 3, 2010

*** begin quote ***

facebook

Hi XXX-owner,

Use the automatic Friend Finder for XXX@YYY.COM. Now it will be easier than ever to share and connect with your friends.

Use our Friend Finder to find your email contacts on Facebook

Find Friends

Thanks,

The Facebook Team

*** end quote ***

Looks like Yahoo and Facebook are cooperating to accomplish something. What I have no idea?

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HARDWARE: SOlar powered trash can risks?

Saturday, April 3, 2010

http://www.impactlab.com/2010/03/26/move-over-trash-cans-introducing-the-solar-powered-trash-compactor/

*** begin quote ***

A growing number of cities and municipalities are testing solar-powered trash compactors as a way to go green and save some green. Communities in 46 states, as well as some state parks and colleges, are replacing regular trash cans, according to Richard Kennelly, vice president of BigBelly Solar marketing, which manufactures the devices.

*** end quote ***

Given how valuable solar panels are, how long until these are stolen? Then we begin the war of escalation. Bolt down; bolt cutters. Motion sensors (for when they are pulled up); Faraday cage over them. Should be amusing!

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TECHNOLOGY: Education is the key to getting benefits form technology

Sunday, March 28, 2010

http://techcrunch.com/2010/03/27/why-america-needs-to-start-investing-in-its-workforce-again-2

Why America Needs To Start Educating Its Workforce Again
by Vivek Wadhwa on Mar 27, 2010

*** begin quote ***

Ask any old-time IBMer, and you will hear stories of IBM’s legendary workforce-development practices. When a manager identified a manufacturing worker with promise, the company would teach him how to dress, how to speak to clients, and how to service products. These technicians would then be trained to be computer programmers, sales reps, or product managers.

*** and ***

If you do get hired, it’s up to you to stay current or get booted out with the first dip in sales. American corporations consider their workforce to be disposable — like ball-point pens and cigarette lighters. Gone are the days when a company would train a factory worker to become a computer programmer or offer lifelong employment. It’s all about quarterly revenue and profits now.

*** and ***

The Indian experience highlights what can be achieved by investing in upgrading the skills of the workforce. If workforce training can take the output of an education system as weak as India’s and turn its graduates into world-class engineers and scientists, imagine what could be done with a worker base that has received amongst the best education in the world, as is the case in the United States.

U.S. companies have long played the guru, developing and disseminating many widely adopted management and workforce practices. The time has come for the guru to learn from one of its disciples: India.

*** end quote ***

Once upon a time, AT&T was like IBM as well. One of my early achievements was proposing Computer Operators be trained as Programmers. I had “the Charter”. Took the project from: “We need programmers.” to graduating 21 of the initially 22. (Darn girl! Went and decided she’d rather have a baby. She shoulda waited; ruined my talking point. She came back from maternity leave and successfully tested. But, I didn’t get credit for her. Still don’t understand why?)

Vivek hits upon a key change needed in the American business meme. “Quarterly”! We, as a society, have to figure out how to change the meme of “company” from a short-term focused entity to a long-term focused one. A company is “eternal”; unlike human beings. And, it is a creation of the government, so it should be easy. It’s all rooted in the tax code. We see corporations as “paying taxes” when if fact they just pass them on to real people and hide the tax in the cost of the product. To change the company focus, several things have to happen: realign corporate management’s desire to the long term, change investor’s expectations to the long term, and — probably the hardest — change the government’s rules. Management annual salaries should be limited to less than POTUS (President Of The United States) makes; bonuses should be in the form of long term bonds. (That will cure that short term viewpoint in 30 minutes or less!) Investors, to encourage sticking for the long term, should get a real “capital gains” tax break — most of the time your “capital gain” is inflation; not a real gain — ZERO tax for investments held for say a decade. And, the government — well they are probably incurable — we need stable money, low taxes, and low spending. (Like that’s going to happen with out a revolution!)

We can start on “education” by ending “public education” as we know it. It took seven decades to get into this mess; probably take seven to get out of it. But parents should educate their children. They are the ones who had them, have their best interests at heart, and have the motivation from them to succeed. Education expense today has no ROI. It’s a mess.

We have a lot to do to recapture the American Dream!

[When I worked with Vivek, was he this smart? Didn’t seem so at the time. Maybe I’m the dummy.]

# # # # #


TECHNOLOGY: What does Apple need to do for Mac OS X

Saturday, March 27, 2010

http://www.tuaw.com/2010/03/20/what-do-you-want-to-see-in-mac-os-x-10-7/

*** begin quote ***

It’s time again for another Dear, Apple letter from the readers of TUAW. In our first series (part one, part two, part three) you told us what you want to see in the next iPhone OS. Now we need your help again to tell Apple what you want to see in the next version of Mac OS X.

*** end quote ***

I’m a newbie MacBookAir who left windoze behind. I’m pleased but not ecstatic.

(1) MobileMe “backup” of contacts hasn’t worked in a year. A long series of Genius Bars and chat sessions (that mysteriously drop after we run through their script) hasn’t made it work.

(2) Mail sucks. It’s not as good as Outlook, or LookOut as I grumbled when it did something strange. It should handle private key encryption. And, better “smartboxes”.

(3) Time Machine backup is ALWAYS backing up and slowing the pig down.

(4) Airport is always scanning for a wap, even when it has MINE, and slows stuff down. And, for some reason, it ignores all of them, so I have to select MINE! Argh! Of course, while this is happening, performance goes to hell.

(5) iWeb is good for beginners who want to do a simple complete website. Publisher on Windoze is better. But no one does a great job.

(6) iWork reminds me of Window’s Word a while ago.

(7) iTunes is a performance and a functional disaster. Have nothing to compare it to, but it could be useful if it didn’t perform like a pig. A pig that needs a support staff to understand it’s uses.

(8) The helps on the Apple provided software are limited and lame. Like an intern threw up some initial stuff and that was good enough.

(9) Windoze is notorious for the way it “sludges” up over time. My macbookair is beginning to feel the same way. Could it be the same need to be “reborn” from scratch?

Needless to say, I’m not a fan of Apple. But then, I’m not a fan of Windoze either.

# # # # #


HARDWARE: An SSD is quiet

Thursday, March 25, 2010

http://www.wxpnews.com/

Vol. 2, # 12 – Mar 25, 2010 – Issue # 28
Storage Technology: Past, Present and Future
Deb Shinder, Editor

*** begin quote ***

Most SSDs use flash memory and don’t need batteries. DRAM-based SSDs are faster, but need a battery or AC adapter and backup storage because their memory is volatile, so otherwise data will be lost if the electrical power is lost. Flash-based SSDs do use DRAM for a cache. Unlike traditional hard drives, SSDs have no moving parts. That makes them quieter and also more durable and less prone to failure. They are also less vulnerable to damage from vibration, shock or extreme temperatures, and they don’t have to be defragmented. They are fast for read operations, but SATA-based SSDs are slow on write operations. PCIe SSDs provide faster write speeds.

*** end quote ***

The MacBookAir is quiet. But the bottom does get hot. From time to time, the box does slow down.

I’m suspecting it gets “cruddy” like windoze. Maybe it too needs a bare metal restore to get it back to its original snappy performance.

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TECHNOLOGY: WIFI SSID should be something useful

Tuesday, March 23, 2010

Mine is “3TYNE7328219525”.

My neighbors can get ahold of me if they need to.

What does MOAA1, UY2C2, 08FX10100287, and Startech tell you?

Argh!

# # # # #


SOFTWARE: TextExpander problem

Sunday, March 21, 2010

TextExpander had a brain fart. Somehow all my snippets were wiped out.

Again!

Argh!

Don’t know why? Again!

I tried to find the correct file to restore. (Didn’t write it down last time.)

So, as usual, the fat old white guy injineer had his own recovery plan.

I built the import files so that I could recover it.

*** begin quote ***

I’m sorry to hear that. You’ll need to restore your snippets from your backup:
1. Visit the TextExpander system preferences
2. Click the Preferences tab
3. Hold the Option key and click “Enable TextExpander” (which will kill TextExpander’s background process)
4. Quit System Preferneces
5. Restore this file from your backup:
[Home]/Library/Application Support/TextExpander/Settings.textexpander
6. Visit the Preferences tab of the TextExpander system preferences
7. Click “Enable TextExpander”
Thanks for using TextExpander from SmileOnMyMac!
Regards,
TextExpander Support

*** end quote ***

My way is faster. I think.

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TECHNOLOGY: Technology malpractice; Abbott Diabetes Care dictates how you interact!

Thursday, March 18, 2010

EMAIL RECEIVED AS A RESULT OF TEDIOUSLY ASKING A QUESTION ON THEIR WEB SITE

*** begin quote ***

Hello,

Thank you for contacting Abbott Diabetes Care, maker of FreeStyle and Precision products. We are pleased to provide you with a team of dedicated Specialists to help you understand your options in obtaining the FreeStyle and Precision products. Our Specialists are available to assist you toll free at 1-866-246-2683, Monday through Friday from 7 AM to 9 PM (CST).

Please let us know if we can be of further assistance.

Sincerely,
Abbott Diabetes Care

Join the FreeStyle Promise® Program Today and BE Supported! (https://www.freestylepromise.com)

This communication may contain information that is proprietary, confidential, or exempt from disclosure. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. Anyone who receives this message in error should notify the sender immediately by return e-mail and delete it from his or her computer.

*** end quote ***

No, I don’t want to call and talk to one of your “dedicated Specialists” (In a third world country?)

I just want you to answer my damn question.

If I wanted to endure the “fingernails on the blackboard” physical pain of calling your call center, I would have called in the first place.

My last THREE phone calls with product problems were really great experiences. Why would I want to repeat that experience? That’s why I sent you an email.

Argh!

If “marketing is a conversation”, Abbott Diabetes Care sure isn’t listening.

# # # # #


TECHNOLOGY: Amazing cars you probably didn’t know about

Monday, March 15, 2010

http://www.techradar.com/news/world-of-tech/car-tech/10-high-tech-cars-to-tear-up-the-tarmac-675005

Car tech News
10 high tech cars to tear up the tarmac
Our pick of the world’s most advanced street autos
By John Brandon
Friday at 15:20 GMT

*** begin quote ***

Car technology is advancing quickly – partly to save the auto industry from imminent collapse, but also because tech innovations can help save lives on the road.

*** end quote ***

Not sure if I need it to tell me that there are people in front of me. Maybe in a decade or two.

I probably could use it to remember the last speed sign we passed. Or remind where I see the radar traps.

# # # # #


TECHNOLOGY: Insane, but good, taxonomy of entreprenuers

Sunday, March 14, 2010

http://techcrunch.com/2010/03/06/replicators-innovators-and-bill-gates/

Replicators, Innovators, and Bill Gates
by Vivek Wadhwa
on Mar 6, 2010

*** begin quote ***

After agonizing over this for weeks, I went to my friends at the Kauffman Foundation, and they referred me to their book titled “Good Capitalism, Bad Capitalism”. Carl Schramm and Bob Litan wrote that all who take the risk are entrepreneurs, but that there are two types of entrepreneurs: “Replicative entrepreneurs”, who constitute the vast majority of small businesses (such as restaurants and dry cleaners), and “innovative entrepreneurs” — the rare few who bring new products/services to market or who pioneer new production methods (such as Walmart, eBay, and Dell).

*** end quote ***

(Has Vivek gotten smarter since when I worked with him? Or, am I slipping?)

Interesting distinction.

My take on it is that the USA needs more of both kinds.

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TECHNOLOGY: Just use GMT!

Sunday, March 14, 2010

http://www.lewrockwell.com/pr/end-daylight-saving-time2.html

End Daylight Saving Time
by Sheila Danzig

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It has not escaped our notice that in the United States, Eastern standard time is the same as Central daylight time and Mountain standard time is the same as Pacific Daylight Time. Thus, we propose that The Pacific and Central time zones remain on permanent daylight saving time, and that the Mountain and Eastern time zones remain on permanent standard time.

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This proposal will simplify scheduling, travel, and commerce. And by ending semi-annual clock tampering, it will also allow people to get more sleep, be better adjusted to their daily routine, avoid missed appointments resulting from failure to reset clocks, and, most importantly, save lives.

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http://www.standardtime.com/

I don’t agree completely.

Let’s just go to GMT time. COmputers already do.

And, leave everyone free to sort out the details themselves.

With one standard time, people will sort it out.

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TECHNOLOGY: Thinkg about non-stopping Toyotas

Friday, March 12, 2010

FROM A FACEBOOK EXCHANGE

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ABCDEF wants to know how you can be trapped in a runaway car with a stuck accelerator for 20 minutes. I would like to know if people are so stupid to not know that turning off the car will at least allow you to coast to a stop if the brakes are not working (icluding the emergency brake). Or is there some hidden part of the st…ories where the cars cannot be turned off? If there is… why hasn’t any media outlet said that?

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I “believe” (Medicine from Doctor Phil, Law from Judge Judy, and Politics from Glen Beck) that the stupid things do NOT respond to turning the key OFF. (Not to ACC or to the position that allows the key to be extracted and locks the steering.) The lame street Press has reported that there is SOME kind of a button, somewhere in the cabin, that can … See Morebe pushed for an “emergency stop”. (I’d have thought pushing the brake pedal would engage the brake. OH NO, dumm, there’s some SOFTWARE involved in the process. Are they out of their freakin’ minds. Nobody involved ever done “software” support.) Sigh.

P.S. In my Mom’s garage, sometimes people block me in. I used to move cars. Now, if it’s a Toyota, I call the attendant. :-) Discretion!

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I, and others, don’t think it’s that easy. From what I understand, admittedly just from what I read, software is allowed to over ride the operator stomping on the brake. I find that incredulous. But, evidently, this little gem has a software that has a mind of its own. I’ll play Sargent Shultz, who says “I know nuthin, Nuting, Nothing at all”! But, it may not be so clear cut. Just an opinion.

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GHIJKL: sorry , i’ve never known a car that doesn’t allow you to take it out of gear , and emergency breaks are a physical cable with 0 electronics in them ( thats sort of the point of them else they wouldn’t be able to pass inspection ) although i believe breaks could be disabled due to abs and you may not be able to turn off the engine , a gear box is a gear box , can ALWAYS put it in neutral even if you cant do park/reverse.

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Sorry, but I think we are ALL going to need to do a “software update”. A month ago, I’d have said the same thing. (Probably with a lot more sarcasm!) Without having gotten one of these gems and ripped it apart, the Main Stream Media — or Lamestream Media — has led me to believe that this is no longer true. The car has a significant software …

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[JR: I’ll continue to follow the reports.]

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UPDATE

Now it appears that there is some question about the authenticity and accuracy of these claims.

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TECHNOLOGY: Can’t Yahoo at least id spam that claims to be from Yahoo?

Friday, March 12, 2010

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From: “Yahoo!” <jenny@networkci.net>
Date: March 12, 2010 1:53:42 AM EST
To: <jenny@networkci.net>
Subject: Verify Your Account Services!!!
Reply-To: mail.dataservicea2@yahoo.com



Yahoo! Customer Care Satisfaction Survey

                             Account Alert Yahoo!

Dear Valued Member,
Due to the congestion in all Yahoo users and removal of all unused Yahoo! Accounts, Yahoo would be shutting down all unused accounts, You will have to confirm your E-mail by filling out your Login Info below after clicking the reply botton, or your account will be suspended within 24 hours for security reasons.
UserName: ……………………………… Yahoo!
Password:………………………………….
Date Of Birth: …………………………………..
Country Or Territory:..……………………….
After Following the instructions in the sheet, your account will not be interrupted and will continue as normal. Thanks for your attention to this request. We apologize for any inconvinience.



Yahoo! Customer Care Yahoo!


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This type of SPAM is exceptionally frustrating.

Yahoo should at least be able to catch it.

They even have a offering of “hidden addresses”. So you’d thing they could use that to ensure that their sers KNOW what’s really from them.

Come on, guys, this ain’t rocket science! Is it?

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TECHNOLOGY: Free audio books

Friday, March 12, 2010

http://www.booksshouldbefree.com

BooksShouldBeFree.com

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Your source for free audio books. Download one in mp3, iPod and iTunes format today.

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The great, not so great, and terrible books for those long car rides!

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