SERVICE: AMAZON CLOUD_DRIVE and CLOUD_PLAYER scoops Google and Apple

Tuesday, March 29, 2011

Introducing Amazon Cloud Player for Web and Android

Seems like Amazon has scooped Google and Apple. It appears to work.

Just as you should buy your ebooks for Kindle, seems like you music should be from Amazon. (The buying process is clunky! imho)

# – # – # – # – # 2011-Mar-29 @ 19:31


SERVICE: The problem with “cloud” services; they “disappear”

Tuesday, March 29, 2011

Ahh, yes, a plaxo competitor, but not as obnoxious, is going down.

First they stopped performing the service in January. Then, they told folks at the end of March.

It was a useful service (i.e., update your email once and it told every one who had your card). It was originally tied to the business card scanner. No word if they are going to stop selling those. (Who uses business cards today?) I doubt it.

Sigh, an idea who’s time has past.

BTW, their product still had the same fatal flaw it’s always had: YOUR data was locked in their database with no way to extract it.

I blogged that they needed to be open. Interact with Google contacts. Instead of keeping their own database, use people’s GMAIL contacts as their database. Require some innovative business and technical thinking, sure.

Go to Google and offer to make GMAIL’s contacts “social”.

I think their problem was in their thinking — memes and paradigms again — they thought they were selling business card scanners. What they should have been thinking was “we enable communication”.

They could have been LinkedIn, ACT / Salesforce, or something else.

Their thinking did them in.

RIP CARDSCAN. “Ya coulda been a contender”

# – # – #

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CardScan @ Your Service Discontinuance notice

Dear At Your Service user,

We are contacting you because, after careful consideration, DYMO CardScan has decided to discontinue our At Your Service program effective Dec 31, 2011. Due to the cost of the hardware and network bandwidth up keep, a business decision was made to discontinue the no cost CardScan At Your Service online database program.

The first step in this process was to stop sending out the update service email notifications which just happened at the end of January 2011. We apologize for the inconvenience but users of AYS can continue to use it to back up their contacts, as well as to access their contacts remotely over the web, until the service is completely shut down at the end of this year.

Just as a reminder, our End User License Agreement specifically states that services provided in addition to the CardScan software application can be modified or discontinued at any time.

Sincerely,

The DYMO team

DYMO, a member of the Newell Rubbermaid family of brands.

Please do not respond to this email address, this mailbox is not attended. Please click here to email us directly.

# # # # #


MACBOOKAIR: AppleCare …

Tuesday, March 29, 2011

fcsk-ed the disk cmd-opt-r-p reset. Reboot.

Case #212-319-493

Cross your fingers!

There’s 17 minutes of my life I’ll never get back. What life?

# – # – # – # – # 2011-Mar-29 @ 11:21


MACBOOKAIR: another panic; lost a document I was writing

Tuesday, March 29, 2011

Argh!

Scheduled a call with support.

Dropping back to netbook. Can’t take the losses. And interruptions.

# – # – # – # – # 2011-Mar-29 @ 09:00


MACBOOKAIR: yet another panic

Tuesday, March 29, 2011

Have to solve this or “mare metal restore”.

The Apple Time Machine isn’t working either.

Argh!

# – # – # – # – # 2011-Mar-29 @ 08:14


TECHNOLOGY: Geo tagged photos

Monday, March 28, 2011

http://www.youtube.com/watch?v=N2vARzvWxwY

Opinion: Smart phones might be a tad too smart.

Bottom line: Turn off geo tagging on your smart phone for ANY pic you plan to post on the inet.

# – # – #

Tip of the hat to my oldest friend who finally spammed me something useful.

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HARDWARE: WD’s MyBookForMac installs but …

Saturday, March 26, 2011

WD’s MyBookForMac installs but …

… … the Smart Ware software doesn’t install or execute. Argh!

# # # # #


MACBOOKAIR: another panic

Saturday, March 26, 2011

I am going to have to schedule a trip to the apple store?

# – # – # – # – # 2011-Mar-26 @ 07:55


MACBOOKAIR: Yet another panic last night

Saturday, March 26, 2011

Argh!

# – # – # – # – # 2011-Mar-26 @ 07:06


SERVICE: Any color as long as it’s black

Saturday, March 26, 2011

EMAIL TO A VENDOR EMAIL CAMPAIGN SOFTWARE

I’m interested in offering my 100 chapter book by email.

I want to set up a sequence of 100 emails that will form up what I would call a “campaign”. When I get a victim, I want to put in that email address and forget it. I want the software to every day fire out the appropriate day’s email.

At any given point in time, I could (hopefully) have lots of them at different points in the process.

Every time I have spent time investigating a software product or web offering, I eventually found out it couldn’t. Sometimes I was told it could, installed the software and tried a test. Fail.

Hence the email message before I waste everyone’s time.

If yours doesn’t, do you know something that does?

Thanks,
fjohn

AND THEIR PROMPT RESPONSE

Hello fjohn,

Mailings can not send out a schedule of separate emails, but it can send out one specific message at a specific scheduled time, and then repeat that using a specified time interval:

I am not aware of other products that do exactly what you want.

Ciao
Joe

# – # – #

How expensive is an Indian Programming Project?

Do it myself? Argh, that sounds like work.

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SOFTWARE: APPLE IPHOTO doesn’t allow you to …

Thursday, March 24, 2011

APPLE IPHOTO doesn’t allow you to …

… easily mange the size of the Photo Library.

And, the backup function is lame. There’s no way to do a backup to an external drive except by doing individual exports.

It would have been trivial to allow it, but they didn’t.

One can only imagine that the decision to implement this way was to drive sales to Time Machine or Mobile Me. Clearly, that might be speculation. But, it fits how I see APPLE. Exploitive. The software is designed and implemented in a way that’s best for APPLE; not the User. imho

# – # – #

IPHOTO is unsuitable for use on the MACBOOKAIR due to limited hard disk space and the software’s inability to compensate for that.

When one imports pictures into IPHOTO from a camera, that is the easiest time to create the external backup.

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MACBOOKAIR: two panics today

Thursday, March 24, 2011

Argh!

# – # – # – # – # 2011-Mar-24 @ 16:49


MACBOOKAIR: So much for that upgrade

Wednesday, March 23, 2011

Spent a lot of time yday making space for the upgrade purported to fix panics.

Had one last night after the upgrande and two today so far.

“Bare metal restore” is looking like my only option.

If I wanted to have these type of problems, I could have stay on windoze.

Outlook’s looking better and better.

Argh!

# – # – # – # – # 2011-Mar-23 @ 06:54

Another panic

# – # – # – # – # 2011-Mar-23 @ 08:15

Another panic

# – # – # – # – # 2011-Mar-23 @ 08:34

Another panic. Moved to backup machine. Argh!

# – # – # – # – # 2011-Mar-23 @ 12:22


MACBOOKAIR: Applied 10.6.7 update but still having panics

Tuesday, March 22, 2011

Bare metal restore time?

# – # – # – # – # 2011-Mar-22 @ 22:29


SOFTWARE: POSTBOX2 on MACBOOKAIR doesn’t have scheduled send

Tuesday, March 22, 2011

Fedinand Reinke, Mar-18 11:49 pm (PDT):

Sometimes I would like a message to be delayed until tomorrow, next week, or some time next year. I can’t find how to induce POSTBOX2 to do that for me. I know it’s in Outlook. How does a POSTBOX2 User do that?

It would be really nice if POSTBOX2 would handle that very smartly (i.e., wake up when a deferred request triggers and send it) but I could even live with it doing it the next time it is “alive”.

# – # – #

Justin Rochell, Mar-21 07:47 pm (PDT):

Hi Fedinand,

Postbox has a “Send Later” feature, but without scheduling.

http://support.postbox-inc.com/entries/247672-using-the-send-later-command

If you don’t mind, please submit a request for scheduling in the Ideas & Feature Requests Forum so we can keep track of it.

Thanks for using postbox!

Best,
Justin Rochell
Postbox, Inc.

# – # – #

(1) This seems to me to be an OBVIOUSLY needed feature. OUTLOOK does it; I’m no MICROSOFT fan, but they have certain features. It just WINDOZE that sucks.

(2) WINDOZE may suck; MACOSX has its problems too. The question is how much suckiness will you the User tolerate. If you do a real good job of separating your data, your applications, and the OS on a WINDOZE platform, AND IF you do a real good job of managing your WINDOZE OS — slipstreaming fixes into a WINDOZE DISKIMAGE (by like ACRONIS) so you can bare metal restore at the drop of a hat, I’d give the nod to WINDOZE over MACOSX. On to Linux anyone?

(3) The meme of “personal computing” is that you can have your little PLATFORM and it’s “personal”. The new meme of “cloud computing” is nice if you never leave home and you high speed connection to the inet never fails. Once you leave home or if your inet provider is flaky, then cloud computing is challenging at best. Wifi ain’t that ubiquitous or that “free”. If you use the phone as you’re inet gateway, you’re stuck with an expensive “data plan” and find out that “unlimited” doesn’t mean “unlimited”.

(4) Clearly, the applications developers have to design applications that can work either with or without the cloud. I haven’t seen one yet that does.

(5) The regulators are back in 1910 and are (deliberately?) clueless about how companies are ripping the folks off.

(6) I love how developers want the Users to do their work for them. Assuming that “scheduled send” is a valid useful “new idea”. Why ask me, the User, to do your data entry work? That’s down right rude. Do I get paid, or anything, to be your R&D staff? It’s not like this is Open Source Software, where there’s more of a collaboration between developer and User. Argh!

(7) Many enterprises treat the Customer like they are an unpaid staff. The cable and telephone companies come to mind. I may have no choice but to put up your “barbara streisand” now, but there will come a time. Payback is a bitch!

Argh!

# # # # #


SERVICE: KODALGALLERY is down?

Sunday, March 20, 2011

It’s not just you! http://kodakgallery.com looks down from here.

# – # – #

Argh!

# – # – # – # – # 2011-Mar-20 @ 23:09


HARDWARE: FIOS is “tone deaf”

Sunday, March 20, 2011

Here;s yet another example of an organization being “tone deaf”. An unmonitored email address? Wasn’t one of their commercials “Can you hear me now”. (Just shaking my head) Argh!

<!–

–>

Verizon <!–

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Having trouble viewing this e-mail? Click here for an online version.

–>

Dear Verizon Customer,
Your replacement Set Top Box (STB) has been ordered and will be delivered via UPS. Included with the STB are instructions for connecting and activating your new equipment. To check on the status of your delivery, please use the reference number below in the Track by Reference option on www.ups.com.

Tracking Number : NJDQ0157BY

*If ordered after4pm EST, it may take 24 hours for tracking information to appear on ups.com.
Connecting your Set Top Box:
When your replacement Set Top Box arrives, locate your STB?s serial number on the packing slip and make a note of it. You may need it during the activation process.
* Check your STB location. It should have good ventilation, free of obstruction.
* Do not place anything on top of the STB, especially other home video components.
* Included in the STB packaging are instructions and diagrams to assist with the connection of the cables.
Set Top Box Activation:
Your replacement Set Top Box has been programmed to activate automatically. To start the activation, complete the steps below in the following order.
1. Connect the COAX video cable from the wall to the COAX IN port on the STB.
2. Connect the STB cables (either COAX, Component video/RCA audio, or HDMI) from the video OUT ports on the STB to the video IN ports on the television.
3. Connect the STB power cord to an electrical outlet.
The activation process should start within a minute and should take less than 15 minutes to complete. You will be able to follow along with the activation process on the television screen.
If the auto provisioning fails, you should attempt to power cycle the STB by removing the power, verifying all video cables are connected correctly and then reinstalling the STB power cord to the power outlet.
If this second attempt fails, you should use the manual activation method of entering the activation code in the voice portal or via the internet. You will need the STB Serial Number and the six digit activation code included in the STB instructions.
* Call the Verizon Set Top Box Activation Line included in the STB instructions and simply follow the prompts to complete the activation.
* The manual activation process can take up to 30 minutes.
* After 30 minutes turn on the STB.
* Then turn on your TV, select the proper input and set to channel 3.
Program your Remote Control:
Your FiOS TV Remote Control is a universal remote. It can also control your TV, VCR, or Home Entertainment System.
To program your remote, please follow the instructions in the user guide.
Help videos are also available and can be found on the On Demand Menu, under Help.
Return Authorization:
Also included with the replacement STB is a Return Authorization label. Please use this label to return your defective Set Top Box within 30 days. Failure to return the defective STB may result in charges being applied to your FiOS account.
Thank you for contacting Verizon. This email box is used for outgoing email only.
Thank you for being a valued Verizon customer and it is our goal that you recommend us to your family, friends and colleagues!
Sincerely,
FiOS Solution Center Team
THIS IS FiOS. THIS IS BIG.

&sup1; Engadget

This message was sent from a notification-only email address that cannot accept incoming messages.
Please do not reply to this message.
© 2009 Verizon. All Rights Reserved. Privacy Policy
Verizon Online | PO Box 33056 | St Petersburg, FL 33733

Get FiOS

Ok guys, now that hardware you said is defective is working perfectly today. And, I have no way to tell you!
And look at all the stuff I’m supposed to do for free! Argh!
# # # # #

HARDWARE: Verizon sucks; FIOS NOTRECOMMENDED!

Saturday, March 19, 2011

It was a pleasure to assist you. Your chat session has ended. Thank You.

  Your chat ID number is 03191189238.

Chat Subject: FiOS Television (Other)

Your Question: Box is cycling every few minutes.

A Verizon Service Representative will be with you shortly. Thank you. (21:05:16)

<<< Ten minutes?>>>

21:15:01 Estimated wait time is 4 mins 42 secs. We apologize for the delay. You are next in the queue. A representative will be with you shortly.

Agent George has joined. (21:15:22)

George : Chat ID for this session is 03191189238. (21:15:22)

George(21:15:27): Thank you for using Verizon FiOS Technical Support. I apologize for any delays in reaching an agent today.

My name is George, for security purposes please post the name and address on the account as well as a good can be reached telephone number.

While I access your account and start running some diagnostic tests, please open a new browser window and type http://www.verizon.com/inhomeagent in the address bar and follow the prompts to download our new In Home Agent support tool, if you?ve not already done so.

Ferdinand Reinke(21:15:28): I don’t think there is much that can be done. The box is recycling every few minutes. And, my other box is running fine. Argh!

Ferdinand Reinke(21:16:11): I don’t want the inhome agent on my hardware.

George(21:16:36): please provide the information, i have asked for above please

Ferdinand Reinke(21:16:50): {Extraneous Deleted}

George(21:17:30): address on the account also

Ferdinand Reinke(21:17:45): {Extraneous Deleted}

George(21:18:20): ok

George(21:18:30): After our chat session is completed, I will send you a helpful email to the email address listed above reinke@reinke.cc

George(21:18:30): I’m sorry for any frustration this has caused, but I’d be glad to assist you with your issue today.

George(21:18:51): For security purposes can I please get you to confirm the account number, the last amount you paid, or the install date, please.

Ferdinand Reinke(21:19:07): I have no idea of that information.

George(21:19:42): i also need that information, i can wait also. if you need me to

Ferdinand Reinke(21:20:26):

{Extraneous Deleted}

George(21:21:01): thank you

George(21:21:27): also which box has the issue, the dvr or the sd box?

Ferdinand Reinke(21:21:51): the hd dvr box

George(21:22:22): is there any clicking or humming noise from the dvr/

Ferdinand Reinke(21:22:29): no

George(21:22:50): are you in front of it now?

George(21:22:55): i just flashed the programming on it

George(21:23:00): i need you to test it and see if it reboots

Ferdinand Reinke(21:23:03): sounds like the other tv has stopped playing

Ferdinand Reinke(21:23:19): press menu

George(21:23:34): i programmed both

George(21:23:40): go ahead and press menu

Ferdinand Reinke(21:23:44): done

George(21:23:54): picture?

Ferdinand Reinke(21:23:57): yes

George(21:24:03): let it play ok

Ferdinand Reinke(21:24:08): yup

Ferdinand Reinke(21:24:18): recylced

George(21:24:29): just did?

Ferdinand Reinke(21:24:32): yes

George(21:25:07): I’m going to mail out a replacement Set Top Box to you. It will arrive by UPS Next-Day Air (typically within 2-3 business days).

1. Once you receive the new Set Top Box, unplug the bad STB and power adapter and use the new STB and power adapter.

2. Then send back the bad Set Top Box using the supplied UPS shipping label and dropoff at the nearest UPS Store (www.theupsstore.com) or UPS Dropoff location.

Ferdinand Reinke(21:26:11): And I’m supposed to be happy about that. I’m without the TV service for 2-3 business days and I lose all the programs on the DVR?

George(21:26:31): yes you will lose all the recorded programs

Ferdinand Reinke(21:26:47): I know but I am NOT happy about that.

George(21:27:02): i am sorry, there is nothing we can do to make it not reboot

Ferdinand Reinke(21:27:36): OK let’s delete the DVR service completely. Just send me a replacement HD box.

George(21:28:06): can not do that, you have to talk to billing to do that

Ferdinand Reinke(21:28:26): This is the third DVR box that is being replaced.

George(21:28:31): if you want to swap to a lower priced box, they will have to do an ordr

George(21:28:36): i am sorry, but this isnt billing and orders

George(21:28:52): we do not, do orders to downgrade your box

George(21:29:02): i can only send you out a like for like unit

George(21:29:07): no downgrades

Ferdinand Reinke(21:29:43): Well you can credit the bill for at least four days out of service.

George(21:29:53): no

George(21:29:59): this isnt biling, this is repair

Ferdinand Reinke(21:30:04): NO>

George(21:30:24): repair, does not handle your bill or orders

Ferdinand Reinke(21:30:25): just shaking my head.

George(21:30:45): you understand, in repair we do not handle billing or orders

George(21:30:45): correct?

George(21:31:00): im going to send you out a replacement unit for your dvr

Ferdinand Reinke(21:31:00): I understand only to well.

George(21:31:05): since it keeps rebooting

George(21:31:11): it has been ordered

George(21:34:07): do you have any other questions, about the replacement unit

Ferdinand Reinke(21:34:32): NO!

George(21:35:08): I’m glad I could help. Chat Support is available everyday from 8am-9pm Central. Additional information on all 3 FiOS services can be found online at http://verizon.com/residentialhelp/.

Also, we have the Verizon In Home Agent that you can download at http://www.verizon.com/inhomeagent Thank you for choosing Verizon and have a great day.

Your session is now closed.

Thank you, have a nice day.

Your session is now closed.

Thank you, have a nice day.

# # # # #

This is not help.

This is the THIRD DVR!

VERIZON FIOS is NOTRECOMMENDED!

# # # # #


MACBOOKAIR: Another panic

Saturday, March 19, 2011

Argh!

# # # # #


SOFTWARE: Chrome takes all free disk space

Saturday, March 19, 2011

OK, I think I have ‘evidence’.

With only POSTBOX2 and CHROME running I get message ‘no space’. So, I quit CHROME and now I have 1+ Gig back.

(I have to figure out how to shrink IPHOTO. But there doesn’t seem to be any way to do it other than just delete stuff. Argh!)

Argh!

# # # # #


MACBOOKAIR: Panic on sleep?

Saturday, March 19, 2011

This is getting absurd. Every time I come back to MCBA it fails to resume. Argh! In the ultimate act of desperation, I turned off all hibernation. WINDOZE is beginning to look better. Argh!

# # # # #


HARDWARE: VERIZON FIOS TV/DVR problems

Friday, March 18, 2011

2011-03-17 @ 2241

Several dropped signals and restarts early this evening. I just noticed that the DVR is working. “Cloud crap”? Argh!

Inet working fine. Don’t know about phone.

# # # # #

2011-03-18 @ 0845

Checking the DVR and the initial menu comes up. But then it recycles. Powering down the DVR.

Watched TV again. Get ready to touch the DVR and it recycles. No signal. “Press menu to watch”

(Argh!)

Ran the DVR trying to find the Jaspers on Saint Pat’s Parade. Recycles again.

@0854 recycles again.

(Argh!)

# # # # #


MACBOOKAIR: Another panic

Wednesday, March 16, 2011

Sitting all alone, it locked up! Argh!

Reminds me of windoze.

# # # # #


MACBOOKAIR: Refuses to resume from sleep

Wednesday, March 16, 2011

Again this morning. Another bare metal restore in our future?

Argh!

I’d rate MACBOOKAIR and OSX10.6.6 as no better than windoze!

# # # # #


MACBOOKAIR: Fails to resume from sleep

Monday, March 14, 2011

Argh! Twice yesterday. Need to be sure I never leave anything valuable unsaved.

# # # # #


MACBOOKAIR: Watch out for “cascading” update?

Friday, March 11, 2011

Applied an Mac update. It triggered an IPAD update. It triggered a reprocessing of all photos.

About 3 hours later, it’s bout 75% done.

I’ll be more careful about updates on the MACBOOKAIR.

I thought that MICROSOFT had the monopoly on bad updates.

Argh!

# # # # # posted 2011-03-11 09:42