TECHNOLOGY: Verizon Fios is changing email providers


Verizon Fios switching over to AOL Mail Servers

Effective April 06, 2017, we’ll no longer provide email service. Other than this change, your Verizon service(s) won’t be affected.

We have two options for you to consider below. Please review both options and take action today to avoid losing access to your email.

Choosing an option is easy.

Click here to sign into your email account.
Simply select Keep email address or Try any other email provider to complete the setup.

Option 1. Keep your current email address with AOL Mail.

By choosing this option you will:

Keep your email address
Migrate to AOL Mail
Retain email, contacts and calendar(s) automatically

Option 2. Try any other email provider.

By choosing this option, you will:

No longer be able to use your current email address
Establish an account with a mail provider of your choosing like or Gmail
Manually move your email, contacts and calendar(s)

To confirm this message is valid, visit and select Announcements under the Tools section at the bottom of the page.

Have questions? More information can be found at

Take action by April 06, 2017 or you’ll lose access to your
email account.

Don’t wait, act now.

We hope you are enjoying AOL Mail. We value
Verizon customers and want to make your
transition as smooth as possible.

Frequently Asked Questions

Does AOL have a mobile email app?

When it comes to getting your AOL Mail on your mobile device, you have choices – the Alto for Mobile app or the AOL app. To learn more visit the Verizon Move to AOL Mail: Using the Alto for Mobile App and the AOL App help article.

Can I use a third party email program such as Outlook or Thunderbird, to access my email with AOL Mail?

Yes, you can use a third party email program such as Outlook or Thunderbird to access your email with AOL Mail.

If you previously used a third party program to access your mail, you simply need to update your password to the one you created when you registered with AOL Mail. To update your password settings, follow the instructions in the help article titled, Verizon Move to AOL Mail: Updating your third party email program or mobile device with your new account information (POP3).

If you would like to use an email client with your new AOL Mail account and you ARE NOT currently using an email client configured with POP3, follow the steps in the help article titled, Verizon Move to AOL Mail: Setting up your new AOL account in a third party email program or mobile device (IMAP).

How do I get support for email or if I notice any problems during the move of my email to AOL?

Refer to our AOL Mail for Verizon Customers Help page for articles related to common questions and additional information about AOL Mail. You can also contact Verizon at 1-800-VERIZON or

Check out all FAQs



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Another example of why you should not trust any ISP with your email address.

May I suggest that you have your own domain? The common wisdom, or is that common whizdumb, is to own your own name as a domain name. I own “”. (I like saying “sea sea me at”! will actually work!) I gives one quite a bit of control. And, it’s very cheap. I know three solutions at 15$/year using wordpressdotcom with gmail, 25$/year email only with 1and1, and 60$/year for domain+email+webspace also at 1and1. My point is not that you should use 1and1. I could care less which one you use. It’s that getting on to your own domain with email is cheap and easy. And, it’s not hotmail, yahoo, or gmail. It IS your own “personal brand”.

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