SERVICE: A change to how money xfered

Monday, November 4, 2013

Dear Ferdinand:

We want to handle your money the way you want it handled. That’s why you’ll notice some changes the next time you send money.

 

Tracking Number (MTCN) required
for Receivers to pick up their money:

Already in most countries around the world, and starting November 5, 2013
in the U.S., receivers will be required to provide the Tracking Number
(MTCN) to pick up their money.

If your receiver is picking up the money at an Agent location that uses
a telephone transaction center, they will need to pick up the phone and provide their Tracking Number (MTCN) in order to receive a special PIN
from a Western Union customer service representative. The receiver will
then need to provide this PIN to the Agent location employee to pick up
their money.

What to do:

Senders: When you send money, ALWAYS contact your receiver to
provide them with the Tracking Number (MTCN).

Receivers: When money is sent to you, ALWAYS ensure that you
have the Tracking Number (MTCN) from your sender before going to
pick up your money.

 

We appreciate you choosing Western Union for your money transfer needs and look forward to continuing to help you move money for better.

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Interesting. Perhaps this to cut off those Nigerian Princes?

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