Reinke Faces Life

To whom it may concern:

This is a stunning set of instructions. And, you expect non-techies to perform these steps. I’d say you have a design problem to have to do this.

Fjohn

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Carbonite Mac Support wrote:

Response (Ricky C.) 03/02/2011 02:26 PM

Hello Ferdinand and thank you for contacting Carbonite Customer Support.

We reviewed our records under your email address ‘XXXXXX’ and it indicates that you have backed up 33GB of data approximately on Carbonite server from your Mac named ‘ferdinand-reinkes-macbook-air’ and 5 files are left pending for backup.

We request you to uninstall Carbonite from your Mac manually and then reinstall it in order to fix the issue of high CPU usage of your Mac.

Please follow the steps below to manually remove Carbonite’s program files:

1. Restart your Computer.

2. Control click on Finder on the dock and select ‘Go to Folder’.

3. Type /Library/Application Support/ into the window that appears.

4. Move the ‘Carbonite’ folder to the Trash.

5. Control-click on the Application Support folder in the header bar and click the Library folder.

6. Go to the Contextual Menu Items folder and move ‘CarboniteCMM.bundle’ to the trash.

7. Go back to the /Library folder and go into the LaunchAgents folder.

8. Delete ‘com.carbonite.launchd.carbonitealerts.plist’ and ‘com.carbonite.launchd.carbonitestatus.plist’.

9. Go back to the /Library folder, and to into LaunchDaemons.

10. Move ‘com.carbonite.launchd.carbonitedaemon.plist’ to the trash.

11. Go back to the /Library folder, and to into PreferencePanes.

12. Move ‘Carbonite.prefPane’ to the Trash.

13. Restart your computer again.

14. Empty your trash.

You can reinstall Carbonite by logging into your Carbonite account and clicking the ‘Reinstall’ button. Reinstalling Carbonite will not affect your previously backed up data. It will resume your backup from where it last left off. For more details, please click the link below.

Reinstalling Carbonite on a Mac: http://carbonite.custhelp.com/app/answers/detail/a_id/1406

Please let us know if you need additional assistance.

Sincerely,

Ricky C.

Carbonite Customer Support

http://www.carbonite.com

Back it up. Get it back.

Important Message: If you have recently restored your Carbonite backup to a Windows 7 or Windows Vista computer, please take a moment to verify your backup settings. Visit http://carbonite.custhelp.com/app/answers/detail/a_id/2654 for instructions.

For the latest news, tips, and discussions about Carbonite, visit our blog at http://www.carbonite.com/en/blog.

Customer 03/01/2011 02:56 PM

to=macsupport

to-domain=carbonite.com

subject=User incident report

from=XXXXXXXXXXXXXX

version=1.1.4 build 389

os=Mac OS X 10.6.6

category=Troubleshooting

comment=Carbonite is absorbing 75% of the CPU. Is this the reason my macbookair slows down to a crawl periodically.

serial=212XXXXXXXX

==================== application File Attachment ====================

CarboniteLog.zip, 1436252 bytes, added to incident

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>

> Question Reference #110301-001874

> Date Created: 03/01/2011 02:56 PM

>

> [—001:002431:43220—]

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http://www.linux-mag.com/id/7959?hq_e=el&hq_m=1174302&hq_l=4&hq_v=e357d8d5d7

LibreOffice

*** begin quote ***

Sure, LibreOffice 3.3 is basically a recolored OO.o, at this point. But, adding its own fixes and features sets it in a new direction. LibreOffice should retain its compatibility with OO.o so that extensions, fixes, patches, and code enhancements can be used in either product.

*** end quote ***

RECOMMENDED!

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POSTBOX2, a OSX mail application, is in my doghouse.

• Smearing in message preview screen when paging down in a message.
• Support told me that I’m unique and they can’t reproduce it.
• Don’t have the accounts open.
• Unable to “next” thru an mail folder from message to message.
• It’s “involved” in several high CPU usage incidents.
• It’s “involved” in several disk space exhaustion incidents.
• It has “performance issues” especially when switching mailboxes.

I’ve fallen back to APPLE MAIL.

# # # # # posted 2011-01-26 17:03

RE: POSTBOX2 has a serious value-impacting problem — “SMEARING” in message preview pane

*** begin quote ***

“SMEARING” in message preview pane POSTBOX2 Version 2.1.0 (PAID) While the workaround — “click on the message” and read it in a new tab — works, it destroys the usability of it.

*** end quote ***

The support folks have tumbled to a key fact. “SMEARING” only appears to occur when (1) the ACCOUNT has many accounts; and (2) the ACCOUNT folder is open to show individual accounts. Close it, no “SMEARING”.

This is now a acceptable temporary (I hope) workaround.

Support was good in terms of responsiveness and follow thru.

Assuming this will get a fix, I’m downgrading my “NOTRECOMMENDED” recommendation to “WARNING”. (Like anyone cares.)

The implication is that it is NOT well tested if within a week of buying and using the product, I can hit a CLASS #2 bug which should have been obvious to find.

# # # # # posted 2011-02-02 09:04

… I suggested:

*** begin quote ***

May I suggest that you, or your tech support — whomever you’ve stuck with that job — look at “Lazarus plugin”. http://lazarus.interclue.com/ It allows you to recapture data that you’ve put in a form and lost.

I try to write all my stuff in a text editor and cut’n’paste it where needed. Lost too much. Too often. But, I try to discipline myself to do it that way. The losses are too painful.

*** end quote ***

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“SMEARING” in message preview pane

POSTBOX2 Version 2.1.0 (PAID)

While the workaround — “click on the message” and read it in a new tab — works, it destroys the usability of it.

I’ve used Chrome, Safari, Opera, and Firefox. It’s no better.

It seems that the “rendering engine” of Postbox2 for HTML is slow, or broken.

I can’t believe that I am the only one who has this problem. If I am, why me? If not, why aren’t other screaming?

# # # # # posted 2011-01-16 13:45

OPERA

* LASTPASS broken with this browser. Reported to LASTPASS.

* Doesn’t quit; have to force quit.

* Would like to use the integrated mail app, but …

# # # # # posted 2011-01-16 14:54

1. Describe the account you’re using.

Jasper Jottings Daily!!!
https://jxymxu7sn5ho9d.wordpress.com/xmlrpc.php
WORDPRESS hosted at wordpress

2. If the issue involves communication with your blog system

A post is being made. It was placed on the blog correctly from what I can tell.

3. Some odd hang-up?

Nothing appears to hang.

4. Crash?

Doesn’t crash

5.

I wrote and pushed a post with a forward time stamp. (The whole rationale for ECTO is it is easier than using the WordPress web page. Time setting is still not as easy as it could be, but that’s another matter.)

In looking at the post about an hour LATER, I see it is truncated. Argh!

Quick like a bunny, I go up and see the post is complete in WordPress. Againlike a bunny, I make a backup copy of my pearls of wisdom.

Then, I do “retrieve posts”. The target post comes back complete.

But when I open it, it is truncated.

(We have had this symptom before. Where posts or partial posts are produced but then don’t display correctly int he Client side software. A while ago. But it was never resolved. Haven’t seen it in a while. I think, always suspected, that there is crud in the underlying copy. Maybe an unprintable character or some such?)

Help.

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Argh! I hate having “problems”. The ECTO folks are good in support. Just not there on Sunday. Argh!

At least, the post is up for publishing correctly. And, I have a copy.

I think that I have to now reorganize how I do the blog posts.

More work for me. But, I have to keep a running backup of the post. Perhaps prep it in a WP, instead of using the ECTO Client.

Argh!

That’s a waste of the old technology budget.

The downside is that my pearls might be lost. But, then I have learned that pearls aren’t worth much on the resale market! Argh squared!

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GOOGLECHROME, aka CHROME, goes into my doghouse and is relegated to the back of the queue.

The symptom is that all available space is consumed on the hard drive. Only a restart gets it back. It might be POSTBOX2 to blame. But maybe not.

APPLESAFARI, aka SAFARI, is next on the batting lineup.

Argh!

# # # # # posted 2011-01-15 16:40

If the BROWSER is the “eyes” into the Web, then I’m having worries about being “blind”.

Safari 5.0.3 (6533.19.4) — too Apple centric; object to “Yet Another” Microsoft!

Chrome 8.0.552.231 — don’t understand / object to the WEBAPPSTORE

FIREFOX 3.6.13 — broken (LASTPASS not active; toolbars broken)

Opera 11.0.1156 — leader (LASTPASS barfs)

INTERNETEXPLORER whatever — not even installed; object to the “Evil Empire”

Any others I can audition?

# # # # # posted 2011-01-09 15:27

Here’s a list of FREE anti-malware sites. You may need them all.

Microsoft http://www.microsoft.com/security/malwareremove/default.aspx

Spybot-S&D http://www.safer-networking.org/en/spybotsd/index.html

Microsoft Security Essentials (MSE) http://www.microsoft.com/security_essentials/

Malwarebytes’ Anti-Malware http://www.malwarebytes.org/mbam.php

Avira AntiVir http://www.avira.com/en/free-download-avira-antivir-personal

avast! http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html?part=dl-85737&subj=dl&tag=button

Panda Cloud Antivirus http://acs.pandasoftware.com/cloud/PandaCloudAntivirus.exe

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ECTO, the blog posting software, developed a bug … …

… … it lost the left column of the main screen that allows you to select the blog you want to post to. Nothing on the support site and I know they take days to reply. So, I tool a change and reinstalled.

Problem solved.

The MACBOOKAIR has to go in again. (Monday?)

# # # # # posted 2010-12-04 19:37

http://www.makeuseof.com/tag/4-reasons-windows-user-ubuntu-live-cd/

4 Reasons Every Windows User Should Have An Ubuntu Live CD
by Justin Pot on Jul. 21st, 2010

*** begin quote ***

Think Ubuntu is useless? Think again. Ubuntu can be an extremely effective tool for repairing and working on computers, even if you consider yourself a Windows purist. This is because Ubuntu is capable of loading completely from a Ubuntu Live CD, giving you access to your computer in ways Windows can’t – or when Windows is completely broken.

For this reason, I suggest every Windows user keeps a copy of Ubuntu on hand, even if they never intend to switch from Windows. Happily, Ubuntu is completely free to aquire. You can download Ubuntu and burn it yourself, but if that sounds like too much work you can request Ubuntu send you a Ubuntu Live CD for free.

*** end quote ***

I’ve used the “live” cd method several times.

In especially bad infestations of malware, I’ve installed Ubuntu then immediately reinstalled windoze. Everyone swore up and down it couldn’t happen but I’ve seen a complete windoze reformat, reinstall, and immediate reinfection. Without a connection to any network. The first thing we did with this “pariah machine” was to isolate it from everything. It had the equivalent a hospital cure-resistant infection. My assumption is that that something bad was written in the Master Boot Record. The disk image was a total loss. The Ubuntu distribution we used, not a “live cd”, actually wrote a new MBR. That eliminated the problem. If I’d been smart, I’d have swapped the drive out and gotten someone to dump the MBR for further study. Maybe I’d have become famous, made a fortune, and gotten thin. Yeah, I know wistful thinking.

Bottom line, you should have the live dc around as insurance.

# # # # #

*** begin quote ***

Apple today released Safari 5, the latest version of the world’s fastest and most innovative web browser. This release features the new Safari Reader for reading articles on the web without distraction, a 30-percent performance increase over Safari 4, and the ability to choose Google, Yahoo!, or Bing as the search service powering Safari’s search field. Available for both Mac and Windows, Safari 5 includes improved developer tools and supports more than a dozen new HTML5 technologies that allow web developers to create rich, dynamic websites.

*** end quote ***

Downloaded and am trying it now. No science; just feel. Seems snappy. Have the Fox and Chrome. Who needs three browsers?

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When the screen died on my Mac Book Air, unless you twist the top bezel, I thought I was screwed until Apple can fix it.

1-3 days for parts; 1-3 days for repair.

Argh!

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Dear Google Apps admin,​

In order to continue to improve our products and deliver more sophisticated features and performance, we are harnessing some of the latest improvements in web browser technology. This includes faster JavaScript processing and new standards like HTML5. As a result, over the course of 2010, we will be phasing out support for Microsoft Internet Explorer 6.0 ​as well as other older browsers that are not supported by their own manufacturers.

We plan to begin phasing out support of these older browsers on the Google Docs suite and the Google Sites editor on March 1, 2010. After that point, certain functionality within these applications may have higher latency and may not work correctly in these older browsers. Later in 2010, we will start to phase out support for these browsers for Google Mail and Google Calendar.

Google Apps will continue to support Internet Explorer 7.0 and above, Firefox 3.0 and above, Google Chrome 4.0 and above, and Safari 3.0 and above.

Starting this week, users on these older browsers will see a message in Google Docs and the Google Sites editor explaining this change and asking them to upgrade their browser. We will also alert you again closer to March 1 to remind you of this change.

In 2009, the Google Apps team delivered more than 100 improvements to enhance your product experience. We are aiming to beat that in 2010 and continue to deliver the best and most innovative collaboration products for businesses.

Thank you for your continued support!

Sincerely,

The Google Apps team

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