Apple’s Attempt to Prevent iPhone 13 Repairs Hurts Customers and Professionals
ANDREW HEINZMAN NOV 5, 2021, 3:26 PM EDT
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When our friends at iFixit did their first iPhone 13 teardown, they called the device “a new low” for repairability. Apple took unprecedented steps to prevent “unauthorized” iPhone 13 repairs—particularly screen replacements, which (by design) break the phone’s Face ID functionality.
Screen replacements are by far the most common phone repair procedure. They’re also fairly cheap and easy to perform, so as you can imagine, they’re the bread and butter of small repair shops. But unless Apple gives you permission to perform an iPhone 13 screen or battery swap, you will end up with broken features or a non-working phone.
And I’m not exaggerating when I say that you need Apple’s “permission” to repair the iPhone 13. Its components are serialized—meaning that parts like the display and Face ID camera can identify each other using unique serial numbers. To make one of these serialized components work with a donor part, an authorized Apple technician needs to sync each part with Apple’s cloud network and request approval from the corporation.
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It seems apparent that Apple wants to control its “customers” like sheep to be shorn.
As much as I am a little L libertarian, we are stuck with the current system until “We, The Sheeple” stand up and say “NO!”.
‘I’M AS MAD AS HELL, AND I’M NOT GOING TO TAKE THIS ANYMORE!’ I want you to get up right now, sit up, go to your windows, open them and stick your head out and yell – ‘I’m as mad as hell and I’m not going to take this anymore!’ Things have got to change. But first, you’ve gotta get mad!… You’ve got to say, ‘I’m as mad as hell, and I’m not going to take this anymore!’ Then we’ll figure out what to do about the depression and the inflation and the oil crisis. But first get up out of your chairs, open the window, stick your head out, and yell, and say it: [screaming at the top of his lungs] “I’M AS MAD AS HELL, AND I’M NOT GOING TO TAKE THIS ANYMORE!” — the character Howard Beale played by Peter Finch in the movie Network (1976)
So, I hope the anti-monopoly folks take notice of this.