SERVICE: KODAKGALLERY doesn’t listen

Tuesday, December 6, 2011

http://gallerystudio.custhelp.com/app/answers/detail/a_id/3072

Where’s the access to the address book from the first screen?

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Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.

Thank you for allowing us to be of service to you.

Subject

Feedback for Answer ID 3072 (Rated: Not Helpful)

Response Via Email (Roberto E.) 12/04/2011 11:27 AM

Dear Reinke,

Thank you for contacting the KODAK Gallery Customer Service Team.

We understand your interest in locating your address book. We’ll be glad to assist you in this matter.

You’ll need to click the “Contacts” link in order to see your address book. To do so:

1. Sign into your account at http://www.kodakgallery.com

2. Click “My Gallery”

3. Click “Contacts” next to the blue “Upload Photos” button

4. Your address book will display along with your contacts and groups.

Our teams are continuously researching and creating new ways to provide you with the highest quality in Prints, photo products, and services.

We thank you for being a Gallery member and look forward to continuing to be your photo sharing partner.

If you have any further questions or concerns, please let us know.

Sincerely,

Roberto E.

The KODAK Gallery Customer Service Team

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Any surprise that I rated it “unsatisfactory”.

I don’t want two clicks. I want one after I sign in.

Repeating how to do it is just torture.

And, I suspect a “canned” bot.

No wonder they are going broke.

# – # – # – # – # 2011-Dec-05 @ 09:40


SERVICE: Microsoft HealthVault can’t just easily print all

Tuesday, December 6, 2011

Incident title:

GLobal print

Support request number:

1166454853

Severity rating:

Severity C (Minimum business impact)

Type of response:

Email to reinke@reinke.cc

Response time:

Your expected response time is: 1 Business Day

Monday – Friday 6:00 A.M. – 2:00 P.M. PST

Note:

Your question was successfully submitted to Microsoft.

A Microsoft support professional will contact you within the response time specified for the support that you chose.

If you are using a spam blocker tool, make sure that you can receive e-mail messages from *@microsoft.com.

Full name:

Fedinand Reinke

E-mail address:

reinke@reinke.cc

Contact numbers:

(732) 798-0508

Product:

Microsoft HealthVault (All Languages)

# – # – # – # – # 2011-Nov-29 @ 12:30


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