TECH: “ELEPHANTDRIVE” the auto backup service can’t connect to their HQ

From: feedback@elephantdrive.com
Sent: Thursday, June 01, 2006 7:35 AM
To: reinkefj Subject: ElephantDrive Customer Support

Thanks for your interest in ElephantDrive!  A customer service representative will contact you shortly to answer questions or assist with problems with the ElephantDrive platform. Our CURRENT AVERAGE RESPONSE TIME is less than 24 hours.

As of 5/31/2006 11:51 AM PST, we are still observing a larger than normal response from the various postings last week.  We have added additional web and application servers and the platform should be running smoothly now, if at times a bit slow.

Thanks for your patience and apologies for any inconvenience.  We look forward to continuing to serve all your online storage needs!

Sincerely,
The ElephantDrive Staff

——– Original Message ——–

> Name = reinkefj
> Email = reinkefj@gmail.com
> Problem = Elephant Desktop reports "unexpected login error"
> Steps = Connecting to Elephant Drive Headquarters?
> OS = Windows XP
> CPU = Intel Pentium 4
> CPU Speed= 2 GHz or more
> Memory = 1 GB

************

Sigh 

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