RANT: For this, I paid extra! Argh!

Saturday, August 22, 2026

<<FROM Lowe’s >>
<< EDITOR ADDED DATE 2026-08Aug-19>>

*** begin quote ***

*** end quote ***

Delivery is scheduled for today.

The rep said on the phone <<with I assume a straight face>> “put it out of your way for a couple of days and the installer will call you within two business days to schedule installing it”.  (For this, I paid extra! Argh!)

Not the not the way I’d like it to be done, but I guess now we know. Sigh!

I was ASSUMING (Yeah, I know ASS-out_of_U-and-ME! I forgot again.) that it would be delivered by the installer who would deliver it and go away.  (Hopefully, taking all residue debris away or, at least, flattening any cardboard and bagging up everything else.  I guess cleaning up wold be exceptional and even I, the curmudgeonly cheapskate, would tip the installer for going the extra mile.)

<<<Please, test that assumption and take notes of the results! — Robert W. Malone substack 2026>>>

<<To be continued after the install.>>

# – # – # – # – # 2026-Aug-19 @ 11:20

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RANT: Member service advocates — > “go away”

Monday, July 27, 2026

*** begin quote ***

Contact us
Help with your plan
Member service advocates are ready to answer your questions and provide helpful information.
Call 1-866-460-8856 to connect with a member service advocate.
TTY users, call 711
8 a.m. – 8 p.m.localtime: Monday – Friday

*** end quote ***

And what happens when <synonym for excrement> happens outside of those times?

On Friday, I spent THREE HOURS on a joint call with TWO people from UHS (Brenda was fantastic) and at least three different people at BOA.  

If it wasn’t serious, (i.e., no medical insurance on 7/31), then it would have been a funny CATCH-22.  At least twice, the BOA person said “not my department, call 1-800-EAT-SHIT” which when called routed right back to her. Argh!

Of course, there was no “supervisors” or “managers” available during this entire THREE hour call.  (Hard to believe!)

Another interesting facet: my zip code 34787 is not recognized.  I’m told that I am “not in the United States”.  (The Governor of Florida might disagree!)

(NOTE: Many address selections on website put 34787 in OAKLAND; not WINTER GARDEN.  Which I wouldn’t mind, if they would at least recognize that their lookup table might be wrong or incomplete.  Of course, there is NEVER a way to contact a REAL human to get it fixed.)

So here I am on a Saturday night, in absolute frustration, with nothing to do but share with any readers, if I have any, my complete and utter disgust of technology, AI, and “Use Cases”.

“We can’t solve problems by using the same kind of thinking we used when we created them.” — attributed to Einstein

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