RANT: Customer Service is a euphemism for ‘please just go away’!

Wednesday, August 26, 2026
Dear Lowes and Angi and cloudflare:
 
*** begin quote ***
 
Your email says “connect with my installer” (forwards to Angi) and “view booking details” (forwards to Lowes)
 
BOTH angi and lowes web access blocked by cloudflare
 
email “the site owner” who? @angi, @lowes, @Cloudflare
   With Cloudflare Ray ID: a30afb02fcf02c27 • Your IP: 37.221.112.214 •
 
Angi doesn’t allow an alternative keyboard
 
No angi email
 
Lowes doesn’t allow an alternative keyboard
 
No lowes email
 
Find Lowes install number  … … 
 … … 888-516-1010
 
Call Lowes  … …
<<AI>> — who are you … Customer
<<AI>>– about cabinet?  … NO!
<<AI>>– wait for a real person … Argh!
<<<short wait  —  minute or so>>>
 
<<LOWES PERSON>>– I’m xxx on a recorded line yada yada training purposes
 
<<LOWES PERSON>>– What’s your name … Sigh!  Me Llamo se … <<just joking; they didn’t say press 1 for engrish>>.
 
<<LOWES PERSON>> — What’s your phone number
 
 … … thinking what no caller id? Sigh!
<<ME>> Uno, dos, tres,  … … 
 
<<LOWES PERSON>> —  What’s your problem 
 
… … thinking other than lowes, inflation, fiat money, the warfare / welfare state .. Nothing serious!
<<ME>> I go into my description
 … … install scheduled on 8/26 @ 10
  … … somehow it became 8/26 @ 6
 
 <<LOWES PERSON>>… … “no idea how that happened>. Argh!
 … … let me call installer … Brief hold?  
 
<<ME>>Sure Argh!
 
 … … << some number of minutes later >>
 
<<LOWES PERSON>> … … installer says scheduled on 8/26 @6
 
<<ME>> so who or what changed it?
 
<<LOWES PERSON>> … … when would you like it done 
 
<<ME>> … On 8/26@10am as originally scheduled
 
 <<LOWES PERSON>>… … let me call installer … Brief hold?  
 
 <<ME>>Sure Argh!
 
 … … << some number of minutes later >>
 
 <<LOWES PERSON>>… … installer says can’t do that; when is “convenient” for you?
 
<<ME>>  … …  … …  On 8/26@10am as originally scheduled
 … …  … … I have to coordinate with other people.
 
<<LOWES PERSON>>… … let me call installer … Brief hold?  Sure Argh!
 
 … … << some number of minutes later >>
 
 <<LOWES PERSON>>… … installer says “earliest possible is Friday 8/28 at 10AM”
 
<<ME>>  … …  … … I say “fine. What choice do I have”
 
<<LOWES PERSON>>… … let me call installer … Brief hold?  
 
<<ME>>  … … Sure Argh!
 
<<LOWES PERSON>>… … confirmed and apologizes
 
<<ME>> Why should you appologize? You didn’t screw it and us up.  Thanks. Bye
 
Argh! Argh! Argh!
 
*** end quote ***
 
Doesn’t address all the fun problems getting to this basically unsatisfactory solution.
 
Sigh!
 
— 30 —
 
 
 
 
 
 

On Mon, Aug 24, 2026 at 9:47 PM reinkefj via gmail <reinkefj@gmail.com> wrote:
 
WTH!!!

Ferdinand J. Reinke
16436 ADMIRALS COVE LN WINTER GARDEN FL 34787
571-218-6647
reinkefj@gmail.com

———- Forwarded message ———
From: Angi + Lowe’s <lowes@book.angi.com>
Date: Mon, Aug 24, 2026 at 18:04
Subject: Reminder | Your next assembly booking is coming up on Wednesday, August 26, 2026 at 6:00pm!
To: <>
Please Note: Your Lowe’s booking emails will come from Angi.
Angi Walmart
Hi Ferdinand,
Your assembly booking is coming up soon.
We’re excited to get your project started.
Get in touch with your pro.
Connect with your pro →
 
Patio Set Assembly (4 – 6 pieces)
Booking ID #27220869
address 16436 ADMIRALS COVE LN, Winter Garden, FL 34787
 
date Wednesday, August 26, 2026 at 6:00pm
Item hasn’t arrived yet? You can easily reschedule your booking here. Please note: you may reschedule or cancel any appointment 24 hours in advance for free.
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from my mac osx desktop
 
QUOTE OF THE WEEK
 
“You know me, I’ve got Irish Alzheimer’s, I forget everything but a grudge,” — Pat Fitzmaurice Chicago Fire Department
 
 —  
Ferdinand J. Reinke

16436 ADMIRALS COVE LN
WINTER GARDEN, FL 34787
Phone 571-218-6647