| Request Update |
|
Hello AnnaMarie, This is regarding your order 87A21EA7AE from The Walking Dead Store. We’re sorry your order hasn’t shipped yet. Due to a technical error on our end, your order is held from being shipped. Sadly, we are unable to fix the error. We wish we could’ve informed you sooner, but we just found out about this recently. Since we can no longer fulfill your order, your order will be automatically cancelled. Please note that we have not charged you for the order yet as we only charge payments once an order ships out. Again, we apologize for any inconvenience this has caused. Thank you for your patience and understanding. |
| Sincerely, |
| Dianne |
| MyPlay Direct |
| How is our Customer Service? |
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Reinke Faces Life 
Come on! Waddaya want? They’re ZOMBIES! Sheeesh… cut ’em some slack before you cut their heads off!
;>
MJM
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Except it was a year later, many emails, and one attempted phone call. Argh!
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Just goes to prove that it’s really not that hard to be nice to customers. Even zombies can do it!
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