Promptly a week after I had the problem and they changed the webpage causing the problem. They may be “happy” but it’s not timely.
***Begin Quote***
—–Original Message—–
From: Yahoo! Music Jukebox [mailto:yahoomusicengine-feedback@cc.yahoo-inc.com]
Sent: Tuesday, July 17, 2007 4:35 PM
To: Reinke’s Catch All Email
Subject: Re: Yahoo! Music Jukebox non-tech issue (KMM100278139V4440L0KM)
Hello Reinke’s,
Thank you for writing Yahoo! Music about Musicmatch Migration. We’re happy to help you with this question.
A tool to automatically convert your Musicmatch subscription to Yahoo!
is now available. The Migration Assistant is built into the latest release of the Yahoo! Music Jukebox. Please follow the directions below to download the Jukebox, and the Migration Assistant will walk you through this process step-by-step.
Download and install the new Yahoo! Music Jukebox here:
http://music.yahoo.com/jukebox/mm/ymj/?OEM=29
Important: Even if you already have Yahoo! Music Jukebox, you must install this special version in order to see the Migration Assistant.
When you start the Jukebox, the Migration Assistant should appear.
Follow the instructions on each page (a link to the FAQ is available from most pages).
If you have a Musicmatch On Demand subscription, you will be able to migrate it to a Yahoo! Music Unlimited subscription
If you have unspent Musicmatch Music Store Gift Certificates or Allowances, you’ll be able to convert them to Yahoo! Music Unlimited Gift Certificates
If you wish to transfer your music library, you will be offered this option.
Please refer to the Frequently Asked Questions for more information:
http://help.yahoo.com/l/us/yahoo/music/jukebox/update/update02.html
*if your problem persists please follow the steps below.
We are having difficulty pinpointing the cause of your problem based on the information you’ve provided. If you could provide answers to the questions below in your response, that will help us provide you with more assistance:
1. Can you describe the problem in more detail?
2. What error message(s) are you receiving, if any? Please send us the exact wording of the error message if you see one.
3. Please describe what happened leading up to this problem, and provide as much detail as possible.
For complete Yahoo! Music Jukebox online help, visit:
http://help.yahoo.com/l/us/yahoo/music/jukebox/index.html
Once again, we regret the problem you’re having with Yahoo! Music services. If the solution provided here does not resolve your concern, please reply to this email so we may further assist you. Thank you again for writing Yahoo! Music.
Regards,
Bob
Yahoo! Music Customer Care
For assistance with all Yahoo! services, please visit:
***End Quote***
Reinke Faces Life 
iwas referred toyou by customer billing dpt @yahoo regarding my account was activated through another e mail address that i dont have and was charged for it.i am requesting that this matter be resolved and the charges to my account be credited back. the e-mail address that still needs to be cancelled and credited is cedarvalleyirrigaion@yahoo.com?????please contact me by telephone @952-412-1438 & e-mail me backwith a tele # to reach you if possible . thanx kermit erickson
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ICANDOWNLOAD YAHOO UNLIMITED MUSIC BUT THE MUSIC JUKEBOX WON;T DOWNLOAD
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i have been having problems with yahoo music jukebox.
Yes they take my money , but i cant recieve the stream to listen to anything , much less burn it,
I have asked for help , But guess what I got nothing
But they got the Money.
Can you help me solve this with these people
Thank you in advance ..
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i am having problem with my yahoo juke box ,i have unistall my jukebox because my computer need to be clean out and i re-install my juke box and now i have only 20 percent of the music that i have purchase to my music .I need the music that i have purchase put back on my yahoo juke box please give me some feedback on this situiation
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But, why are you telling me?
And, in a rude “tone”. (In case no one has ever told you, all caps is considered to be the equivalent of yelling.)
This is a personal blog, why you are demanding service here as opposed to Yahoo befuddles me.
My Yahoo Jukebox doesn’t work either. The best advice I have heard is uninstall, cold reboot, and reinstall.
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I WOULD APPRECIATE IT IF YOU PEOPLE WOULD ACTIVATE THE JUKEBOX PLUS SERVICE THAT I AM PAYING OR HAVE PAID FOR,I ALSO HAVE HAVE YAHOO JUKE BOX AND UNLIMITED INSTALLED. THANK YOU –B.CLINTON
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I RECENTLY PAYED FOR JUKEBOX PLUS SERVICE,BUT IT IS NOT ACTVATED.WOULD YOU PLWASE ACTIVATE IT FOR ME.I ALSO HAVE YAHOO JUKE BOX AND UNLIMITED ALSO.PLEASE ACTIVATE THE JUKEBOX LUS AS SOON AS POSSIBLE. B.CLINTON
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I called 1-800-318-0631 and they told me to contact this site. I signed up for yahoo music, but can’t access it from the places computers are available to me. Myref. # is 6223196. Please contact me at 1-815-284-7234 if I am able to get a refund. Thanks
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/i !today is saturday /09/15/2007 I found there isn’t any tec advisors working the phones on the week end,so its tuff to try sending messages cause I’m totally disabled My problem is I want my yahoo jukebox and music unlimited ,which i have installed on my side. I get some music but it pauses,there was a time before the new price change that my music came threw ,loud clear,and no skips,or pauses.one problem is on the music screen in the BOXES FOR MUSIC CONTENT-3 BOXES- LABLED AS THUS———LOW—- MEDIUM—–HIGH . IT WON’T STAY OR GO TO LOW ! I’M ON DIAL UP SYSTEM, CAUSE I LIVE 5 MILES FROM TOWN OR I WOULD BE HAPPY TO GET ON DSC ?[DIRECT CABLE] I BELIEVE THIS PROBLEM CAN BE FIXED ON YOUR SIDE ,BUT IF NOT-PLEASE HELP ME,SINCERELY MONTY OF oil sand pay@ yahoo.com
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I;m writing this because I spoke to a yahoo rep. RE#6038395 I haven’t been able to get my launchcastplus since July 2, 2007. No radio station will play I can’t watch the fan any more I get erroe 14 every time I try and get to my station.I spent alot of time building this station and now it won’t play.Please see if you can get it by for me thanks.
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im having problem playing akon music on my music i have a subsrciption im wondering why his music wont play but all the other songs play
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I MIGRATION MY MUSIC MATCH TO MY YAHOO MUSIC JUKEBOX PLUS ON 8-13-2007. I LOST OVER 100 SONGS. ALL DEFFENT ARISTS. I WANTED TO KEEP ALL 1771 SONGS I HAD ON MY YAHOO MUSIC JUKEBOX PLUS. I WOULD LIKE TO HAVE MY OLD YAHOO JUKEBOX PLUS BACK NOT THE 1650 SONGS THAT ARE HERE NOW. THE MAN SAID THAT I WOULDN’T LOSE ANY OF MY YAHOO JUKEBOX PLUS SONGS. I WAS A LIE !! I NEED HELP TO GET BACK MY OLD JUKEBOX PLUS SONGS. I’M VERY MAD ABOUT THIS.
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>
Thank you for your comment.
>i have a yahoo tech reference … aweful windows vista … yukebox
Well, they call it a pc because it is “personal computing”. Your mileage truly may vary. Widely.
>to a website and download another version of the player but this is just–NOT SO!!!!!
It’s certainly not like an appliance where you can expect it to work.
>i will be most grateful and i also thank you
I don’t have any silver bullets, but have you looked over in the open source world for what you want. SOURCEFORGE has a ton of free applications that might serve you well.
Good luck,
fjohn
p.s., I got Yahoo / Musicmatch Jukebox to work by reinstalling the “upgrade” over and over. I think I did it every day for a week at odd spare times, once it worked. Maybe it was server load issue.
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i have a yahoo tech reference #5807169 i also have that aweful windows vista. @ one time yahoo music yukebox seemed to have been the only player combatible with this rediculous operating system, at this time it won’t allow this player to load up either. can you please give me a clue as to who has been “making my life better” by obviously improving on something that I cannot seem to identify with. Would that be a-myself b-you all or c-those oh so disgusting windows people messing with my stuff. I thought that I could just go to a website and download another version of the player but this is just–NOT SO!!!!! If you have some sort of player that is combatible with this aweful junk would you please email it to me at shesalejend@aol,com ASAP. for any assistance i will be most grateful and i also thank you–sincerely…Marlene knight
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Will my current mp3s be changed in any way?
I would rather a software not change my files unless I allow it or that it at least ask me.
Arnoldo Lorenzo
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