Ahh, yes, a plaxo competitor, but not as obnoxious, is going down.
First they stopped performing the service in January. Then, they told folks at the end of March.
It was a useful service (i.e., update your email once and it told every one who had your card). It was originally tied to the business card scanner. No word if they are going to stop selling those. (Who uses business cards today?) I doubt it.
Sigh, an idea who’s time has past.
BTW, their product still had the same fatal flaw it’s always had: YOUR data was locked in their database with no way to extract it.
I blogged that they needed to be open. Interact with Google contacts. Instead of keeping their own database, use people’s GMAIL contacts as their database. Require some innovative business and technical thinking, sure.
Go to Google and offer to make GMAIL’s contacts “social”.
I think their problem was in their thinking — memes and paradigms again — they thought they were selling business card scanners. What they should have been thinking was “we enable communication”.
They could have been LinkedIn, ACT / Salesforce, or something else.
Their thinking did them in.
RIP CARDSCAN. “Ya coulda been a contender”
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Dear At Your Service user, We are contacting you because, after careful consideration, DYMO CardScan has decided to discontinue our At Your Service program effective Dec 31, 2011. Due to the cost of the hardware and network bandwidth up keep, a business decision was made to discontinue the no cost CardScan At Your Service online database program. The first step in this process was to stop sending out the update service email notifications which just happened at the end of January 2011. We apologize for the inconvenience but users of AYS can continue to use it to back up their contacts, as well as to access their contacts remotely over the web, until the service is completely shut down at the end of this year. Just as a reminder, our End User License Agreement specifically states that services provided in addition to the CardScan software application can be modified or discontinued at any time. Sincerely, The DYMO team |
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