2026-03Mar-12
NOTRECOMMENDED: Prisidio Digiital Vault aka AARP Digital Vault
It all started when I was at ‘McD’s and started an upload to the Digital Vault.
NG!
No VPN.
Sigh! Argh!
Then I started to investigate what exactly was securing my documents. I was expecting that my User Id / Password combination was being used at a key.
WRONG!
When I dug into it deeper I referred to ₿itcoin; “Not your keys, not your coins” is a popular cryptocurrency mantra meaning that if you do not hold the private keys (or seed phrase) to your wallet, you do not truly own or control your digital assets.
It turns out, I assume, that Presidio has only one set of keys.
Hence, when it gets hacked, all my data is at risk.
Note I said “WHEN” because I can’t imagine more of a motherlode of data. They suggest putting everything in “your vault”. When I hears images of credit cards, that’s when I went FULL STOP.
*** begin quote ***
Hello Ferdinand,
I hope you’re doing well!
One of our support reps asked that I review a support case he has open with you. I wanted to personally address your concerns about VPN access and encryption.
On the VPN question: I totally understand why blocking VPNs seems counterintuitive from a security standpoint. While VPNs are great for legitimate, personal privacy, they’re also heavily used by attackers to hide their tracks and mask where attacks are coming from. It’s unfortunately become one of the most common ways bad actors try to access accounts. So yes, it’s a trade-off – we’re blocking VPNs to protect against credential stuffing and other attacks that exploit that anonymity. Unfortunately for those of us that use personal VPNs, we’re out of luck.
Regarding your encryption concerns: While I cannot disclose the specific technical details of our encryption implementation for security reasons, I can assure you that:
- Your data is encrypted both in transit and at rest using industry-standard encryption protocols
- We follow security best practices designed to protect against the exact scenario you’re concerned about – ensuring that a breach doesn’t result in compromising customer data
- Our security architecture is built with multiple layers of protection
That said, we recognize that different customers have different security requirements and risk tolerances. If our current security model doesn’t align with what you feel comfortable with – we completely understand.
I will definitely share your thoughts and concerns with our security team. Feedback like this is important – it helps us understand what matters most to our users and where we might need to evolve our security model.
Please let me know if you have any other questions or feedback and I will address them to the best of my abilities. I’ll ask our support rep to close your support case as you are welcome to reach out to me directly should you have any other concerns to share.
Thanks Ferdinand – have a great day!
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Mark Wilkins
Director Support Services, Prisidio
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*** end quote ***
MY CANCELLATION FOLLOWED
YMMV (Your Mileage May Vary!)
I don’t understand why all the TECH BLOGS are not “jumping” all over this?
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Posted by reinkefj 
Reinke Faces Life 
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