RANT: … … nothing says “we care about you” like … …

<<An email from a large health insurance provider>>

*** begin quote ***

You have disabled multi-factor authentication.

To help prevent unauthorized access to your account, we use multi-factor authentication, a password and a one-time use verification code, to check that it’s really you. Please consider enabling this security feature in the future for your protection.

Please do not reply to this email. It was automatically generated. 

*** end quote ***

Your idea of “multi factor” is to text me a magic number.  Given that the phone can be easily stolen or the sim cloned, that’s not very secure.  I personally prefer AUTHY as my two factor authentication method of choice.

Let me know when you learn about FIDO and security in general.

Oh yeah and nothing says “we care about you” like “don’t email us cause we won’t read it”!

Argh!

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