After my visit to the Apple store for them to replace my Mac Book Air display, I found that TEXTEXPANDER had “lost its mind”. All my registration and abbreviations were gone.
Great Brother Jasper’s Ghost!!! No real backup. Argh!
I started the rebuild from an old old print and griped at the maker. Software; not THE Maker! Please, no lightening bolt for me. Surely not for something so trivial as lost data. Lost date maybe; lost partial data not so much.
Here’s their response.
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Sorry about that, on rare occasions TextExpander can reset. If you have v 2.8 then there is a backup in TextExpander. Go to:
[Home]/Library/Application Support/TextExpander/Settings.textexpander
That Settings.textexpander file is what you need to replace with a backup to restore your snippets and registration information. Also, you will see a SettingsBackup.textexpander. Rename that to Settings.textexpander when you need to restore your settings.
Thanks for using TextExpander from SmileOnMyMac!
Regards,
TextExpander Support
http://www.smileonmymac.com/textexpander
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Another less that satisfying reply. At least next time it happens, I will know where to go and restore a file from my Time Machine. (It just keeps chugging away. I’m kinda looking forward to a bare metal restore. How’s that for over confidence?)
And, I’ll keep a weekly print of my abbreviations file.
My response to “support”:
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Too late. I already started rebuilding it.
Really need a explicit back up and recovery option. Over on window, my copy of ROBOFORM has a really nice UI. Explicit menu choice to BACKUP and RESTORE from a user chosen location. Suggest same.
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And not a WTx, Argh, or other expletive in it. (One small checkmark for the Final Judgement?)
So my opinion hasn’t changed much on TEXTEXPANDER. Great utility; dangerous as a falling knife.
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Posted by reinkefj 
Reinke Faces Life 