http://blogs.jobdig.com/wwds/2009/12/22/congress-fixes-airline-customer-service-with-new-law
Congress Fixes Airline Customer Service With New Law
Posted in December 22nd, 2009
by CAL, Curmudgeon at Large
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I would like to comment, but being Christmastime and all, there’s a risk it might make me appear to be all curmudgeonly. But, still.
Way to go, Congress. Can you imagine any other American business or institution other than the airlines so tone deaf as to ignore thousands of irate, tarmac-stuck, can’t-use-the-toilet customers? Again, thanks Congress. You fixed it. And Mr. Airline, you are lucky you didn’t get worse. You could have been shot.
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May I blame the gooferment for the reason they pass a “Traveler’s Bill of Rights”?
Can we spell “regulatory capture”? That explains the FAA.
The Air Traffic Control system si generously credited to the 1950’s. Airports and their gates are a locally controlled joke.
How about if we make the airlines responsible for: the ATC, the airports, and their security?
Bet that the cost of fuel would give us a digital control system. Bet that the airports would be models of effiency and convenience. Bet that the security would be easy and transparent.
It’s the gooferment that is the problem.
Every time; every where!
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