I’m a paying customer of LinkedIn. (Not that that seems to matter much.)
I send a few emails to folks from time to time in support of their jobsearch efforts. (Offer help, cite some resources, give a few urls, and wish them bona fortuna.) I used to just call up an old one and steal the usual passages. Then, customize a little and shoot it off. LinkedIn doesn’t offer drafts or templates.
When I went to do that, (I guess for the first time since the redesign.) SHAZAAM, there not where they used to be.
Maybe they’ve just moved?
I read the LinkedIn faqs and it looks like they went to the bit bucket.
Argh!!
Copying an email to yourself isn’t even a future workaround because the email is kept in the LinkedIn playpen.
Sooo, ti seems like you have to cut and paste an email to yourself to compensate.
Arghh!
So I shot this off to “Customer Service”: (BY THE WAY, did anyone notice that ‘customer service’ is now a new and different domain from LinkedIn? That is ‘linkedin.custhelp.com’! Outsourced to a vendor in India maybe?)
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I used to be able to see my old messages that I wrote, received archived, invitations and such. Since the redesign, I can’t find any of that. Are they now gone?
It would have been nice to give a ‘head’s up’. So I could have saved them. As a paying customer, I don’t expect surprises. If I was a freeloader, I’d have less of a squawk.
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Upon submitting, you have to put in contact information? Interesting. This leads credence to the ‘outsourced customer service’ impression. Why would they need that input again?
Argh!
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Reinke Faces Life 