Cutting in Line
September 21st, 2006
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Imagine yourself waiting in line (queue, if you’re British) and someone cuts in front. This obviously upsets and frustrates you. Why should they be in front when you’ve been waiting longer? Why isn’t anyone doing anything about this line jumper?
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I hate lines! I blame the designer. It should be necessary to have a line. If the service provider staffed properly there should never be a line.
BUT, if there is a line, it should not be possible to jump in front. It should be structurally impossible. Concert goers wrist bands, a doctor’s office sign in sheets, and numbers at a deli all come to mind.
If as a designer or service provider, if you are SO inept as to be unable to figure this out, then I ask what else have you done that impacts me, that I can’t see. I’m probably being hurt even worse!
Supermarket lines are the worst I ALWAYS seem to guess wrong!
Reinke Faces Life 