The Post Money Value: Pissed Off Customer 2.0
http://ricksegal.typepad.com/pmv/2006/09/pissed_off_cust.html
***Begin Quote***
The capable logo and the (rapidly approaching) free upgrade coupon in the box promotion is designed to keep computers flying off the shelves, thus avoiding the Osborne Syndrome. (Short History: Osborne Computers pre-announced a new model, killing sales of old model, new model late, company augers into the ground.)
***End Quote***
Never heard that before. Akin to spin, crash, and burn.
Reinke Faces Life 