The thing is, points out Narula’s lawsuit, the phone number listed on the Grubhub app is not actually the restaurant’s phone number. We checked the Grubhub landing pages for several Philadelphia restaurants and, sure enough, a different number is listed than the one registered to the restaurant. When you call the number on the Grubhub landing page, the call is rerouted to the restaurant’s own phone number, and you have your conversation with the restaurant directly. Grubhub has no involvement.
# – # – # – # – #
That seems like an unfair business practice.
No using grubhub for me.
— 30 —