The End Of The BlackBerry Elite
Dan Woods, 04.20.10, 06:00 PM EDT
Companies are increasingly allowing workers to use their personal smartphones for work.
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And now that smartphones are relatively inexpensive and many workers own one, companies are encouraging employees to use their personal phones for work. One retail executive told me that most of his employees were eager to use their personal phones to stay in touch with work e-mail, and some workers could be reimbursed for their phone and texting charges.
Increasingly, companies are attempting to bring personally owned smartphones into the fold of corporate IT, which in practice usually means providing access to MS Exchange or Lotus Notes. This fits into the vision of Organic IT in which corporate IT is delivered through personal technology.
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This brings up some interesting questions like ownership, liability, wage ‘n’ hour, and exhaustion. All questions that the CxOs really don’t want to recognize.
When corporate data leaks onto an employee device with the corporations blessing, who owns it? Customer lists take to a competitor by a job changing employee leaps to mind.
What are the liability issues with agreeing to this? An employees answers a email while driving and crashes defends with “the boss made me do it”.
If an employee has to support “off-hours”, what’s the wage ‘n’ hour implications?
If an employee is exhausted and burnt out, what is the costs of the mistakes and replacing them?
And I’m not even a lawyer; just a fat old white guy injineer who has had to “do” it.
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