SERVICE: Son of CARDSCAN, ScanBizCards, panders for business. Fool me once …

Tuesday, July 17, 2012

Dear Dymo CardScan customer,

As you may already know we discontinued CardScan At Your Service (AYS) at the end of last year. AYS was an online service integrated with the CardScan which synced all your cards to a web-based database, for backup and to manage your contacts from any browser. Instead we have selected a powerful, comprehensive replacement service provided by ScanBiz Mobile Solutions and have made it available to former AYS users since February. We now invite all CardScan users to consider the ScanBizCards Web Sync service.
Benefits
The ScanBizCards solution is comprised of:
1. Web Sync: A web-based account to backup and manage all your contacts from any browser
2. CardScan Sync: a Windows desktop utility to keep your CardScan database (CDB) files in sync with your Web Sync account on the web.
3. ScanBizCards mobile apps: optional mobile apps to carry all your contacts with you on your iPhone/iPad, Android, Windows Phone and (coming soon) Blackberry.

The ScanBizCards solution provides many of the same features as AYS – and much more:
* Cloud backup and sync: keeps all your CardScan contacts in sync with your private Web Sync account in the cloud. Every card you scan and every edit you make to existing cards is automatically uploaded to the web.
* Bi-directional sync: syncing is both ways – every card you create or edit on the web updates the corresponding CardScan database (CDB) file on your local desktop. Installing the ScanBizCards Windows utility on a new desktop automatically creates a copy of all your CDB files. Note: syncing cards down to the desktop is only available for Windows.
* Many powerful web-based features such as:
- Browse and edit all your cards on the web from any browser
- View cards in “thumbnail view”, or a more efficient list view, or even on a map of the world (Map View)
- Export cards to various applications / email providers such as Outlook, Gmail, Yahoo Mail, Hotmail, Mac Address Book – or create a generic Excel CSV for other apps.
- Quarterly “keep current” system: send a request to your contacts asking them to review and update their own contact information (coming soon)
* CRM integration: available right now to Salesforce.com, SugarCRM and Daylite (from the iOS or Android mobile apps), more CRMs planned for this summer (please ask us for the one you use).
* Human transcription: don’t have time to review scan results for accuracy? Just submit cards for human transcription and the ScanBizCards transcription team will do it for you
* Go mobile: carry all your contacts “in your pocket” at all time by installing the ScanBizCards mobile apps on your iPhone/iPad, Android, Windows Phone and Blackberry (coming soon). Please check http://www.scanbizcards.com for more information.

Getting Started
The ScanBizCards solution costs $20 for the first year and $10 for each additional year thereafter. Click http://www.scanbizcards.com/dymo for more information about signing up and installing the Windows CardScan Sync utility. Note: for Mac users a web-based CDB upload method is available instead, click http://www.scanbizcards.com/dymo-upload for more info.

Questions?
Please email cardscan@scanbizcards.com with any question or issue or call +1 (646) 926-4095 (New York)

Sincerely,

The DYMO team

DYMO, a member of the Newell Rubbermaid family of brands.

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And, why should I trust “you” again?

You promised a free service if I bought your over-priced scanner. I did. You reneged. Now you want to sell me the same service?

fuhgeddaboudit! (translation from the Brooklyn dialect: “forget about it” with a sneer.) 

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SERVICE: CARDSCAN bait and switch

Saturday, February 25, 2012

DO I get a refund for the overpriced scanner I bought with the promise of an eternal free webservice?

———- Forwarded message ———-
From: DYMO Labeling <email@dymo.messages4.com>
Date: Wed, Feb 22, 2012 at 6:03 AM
Subject: CardScan At Your Service Update
To: reinkefj

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DYMO Logo DYMO.com |  Support |   Forward to a Friend
CardScan @ Your Service Discontinuance Update

Dear DYMO Customer,

We emailed you a few weeks ago that we were finalizing a solution to replace CardScan At Your ServiceTM. We selected a powerful comprehensive solution provided by ScanBiz Mobile Solutions and consists of two parts: the ScanBizCards Web Sync web-based card management application and the ScanBizCards mobile app.

How Does It Work?

Step 1: Sign up for a Web Sync account at www.scanbizcards.com/dymo.
Step 2: Access your new account at www.scanbizcards.com/websync from the desktop where you are running the CardScan application.
Step 3: Look under the Account tab for an “Upload CardScan File” link. Use this link to upload your latest CardScan Database (.CDB) file.
Step 4: Your CDB will be processed to create all required cards in your Web Sync account. Note: the process will start soon but may take several hours to complete. During that time you may access cards already uploaded.
Step 5: (optional) Download the ScanBizCards mobile app and sign in with your Web Sync account (more info below).

 

Web-Based Features (Web Sync)

Full migration of all CardScan contact information including card images (both front and back), categories, notes and all data fields.
Ability to continue using the CardScan desktop application to scan cards-just periodically re-upload the .CDB file to synchronize your Web Sync account with the latest changes. Note:  faster and more integrated solutions will be provided in the future.
Edit on the web: no matter where you are, you will have easy access to your entire library of contacts but also efficiently edit, organize, share, export to Outlook®-and much more-right from your web browser!
Export cards to Microsoft® Excel, request human transcription of difficult-to-scan cards and view contacts organized geographically on a map.
A demo Web Sync account is available at www.scanbizcards.com/webdemo.

Mobile Apps
You can choose to install the companion ScanBizCards mobile app for the iPhone®/iPad® or AndroidTM phones or tablets, or Windows® Phone. As soon as you sign into the mobile app with your Web Sync account, all cards will be downloaded into your mobile phone. The mobile app also provides a long list of features not yet available in the web interface such as:

Sending quick intro emails to new contacts
Sending LinkedIn invites
Setting follow-up reminders in the Calendar
Exporting directly to Salesforce.com and Daylite CRM
Export to Data.com (Jigsaw) and Evernote

To learn more about the mobile app’s 27+ features visit www.scanbizcards.com or watch videos at www.scanbizcards.com/videos

Cost
The Web Sync service is offered at $20 for the first year and includes the ability to upload any number of CDB files + access to desktop synchronization solutions as they become available. 2nd year renewal and later are only $10/year.

Please email ScanBiz Mobile Solutions with any questions 24/7 at info@scanbizcards.com.

Sincerely,

The DYMO team

 

 

DYMO, a member of the Newell Rubbermaid family of brands.

Please do not respond to this email address, this mailbox is not attended. Please click here to email us directly.

You are receiving this email because you have registered a DYMO product. If you no longer wish to receive emails from us please unsubscribe here. Your privacy is important to us click here to read our privacy policy.

This email was sent by: DYMO, 3 Glenlake Parkway, Atlanta GA 30328 , USA © 2012 DYMO. All rights reserved.

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