NOTRECOMMENDED: Google’s GDRIVE while live; when uninstalled leaves a mess. NOT GA; use only if you’re on the “bleeding edge”!

Thursday, April 26, 2012

Looks interesting as a DROPBOX competitor.

I can’t tell if it uses real hard drive space. (It must.) 

So it’s behind DROPBOX. (You can tell DROPBOX that you don’t want a local copy.)

Also, it copies to the local drive all the docs on the GOOGLE_DOC account. (I don’t want them all on local. That’s why I put them up on GOOGLE in the first place Argh!)

Jury is still out!

# – # – # – # – #   2012-Apr-25 @ 18:51

GDRIVE puts down a “footprint” on your machine. I don’t know what all that crud it but in my case it’s two or three GIG!

Even uninstalling with APPCLEANER doesn’t remove the “footprints” (i.e., at least two directories with big files). One of which is PICASSA related if your believe the directory names.

I’d classify this as alpha software and leaving it the “bleeding edge” folks until it gets more exposure and “testing”. 

It’s imho NOT ready for prime time use.

# – # – # – # – #  2012-Apr-26 @ 02:47  


NOTRECOMMENDED: Jiffylube is a criminal enterprise

Friday, November 18, 2011

On Wed, Nov 16, 2011 at 11:10 AM, LUDDITE wrote:

click link http://www.wimp.com/lubeinvestigated/

# – # – #

Should be in jail!!!

And makes one wonder if this isn’t wide spread.

# # # # #


NOTRECOMMENDED: WD MYBOOKFORMAC

Wednesday, March 30, 2011

IMHO this has been a technology disaster.

Not so much the device. I had that working in minutes.

In the accompanying software. What good is a backup device without the snazzy software that will make the backups painless.

Otherwise it’s just a USB Hard DIsk. Which is nice, but there are many on the market and many much cheaper.

I have a WD Go Flex that I bought without the snazzy software and use IBACKUP with.

During the “panic attacks” I feared for my data. And despite CARBONITE and DROPBOX and GOFLEXDRIVE, the TIMEMACHINE failure scared me. So I wanted more protection.

(I’ve done bare metal restores on WINDOZE and MACBOOKAIR, they are NOT pretty. Stuff never comes back 100%.)

I bought the MYBOOKFORMAC based on the box’s promise of simple complete backup. And, I got something that was Adobe Flash dependent and browser dependent. That’s not what I bargained for.

CAVEAT EMPTOR

And, I may be wrong but in the “support email exchanges”, I think I was dealing with a softeware robot, not a real person, Even dial 1 800 a third world country is more honest. Did these guys watch WATSON on Jeopardy and think they can fool people?

# – # – #

Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We hope we have answered your question(s). If we do not receive an update from you within 4 business days, the incident will automatically close. However, if you still need further assistance from us, please do not hesitate to update your question(s) or contact us at 1-800-ASK-4WDC and we will be happy to assist you further.

To update this question by email, please reply to this message. Because your reply will be automatically processed, you MUST enter your reply in the space below. Text entered into any other part of this message will be discarded.

[===> Please enter your reply BELOW this line <===]

[===> Please enter your reply ABOVE this line <===]

To access your question from our support site, click here.

Subject
wd smartware doesn’t exec
Discussion Thread
Response Via Email (Carmen D) 03/29/2011 02:18 PM
Dear Ferdinand,

Thank you for your reply.

Once again I apologize for the inconvenience. If you decide to return the product to the store you do not need an RMA number to get a credit refund from retailer. An RMA number is used for replacement purpose with our company. If you wish to get your money back for the product from store, this is something that is handled by the retailer you purchased the product. Western Digital does not refund back money to customers, if the drive is defective or needs replacement for some other reason, we proceed with RMA options.

If you wish to replace the drive, we have two warranty replacement options available to you, Advance RMA and Standard RMA. Both options are available online from our we bsite. In an Advance RMA, we will ship you the replacement drive prior to receiving your defective drive. A credit/debit card is required to insure against the receipt your defective drive. If we do not receive your drive 30 days from the date the replacement drive was shipped, the fair market value of the replacement drive will be charged/debited to your credit/debit card. In a Standard RMA, we will ship you the replacement drive only after we have received your defective product. No credit/debit card is required in a Standard RMA.

The current turnaround time for an Advance RMA is 3 to 5 business days and 5 to 7 business days for a Standard RMA.

You may create your RMA online by visiting the links below. Please remember that an RMA number is required in order to replace your defective drive.

Title: How can I check the warranty of my drive?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=915&p_created=1047361575

Title: How can I replace a product under warranty?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=8&p_created=1003424317

Title: Where can I get packaging and shipping information for an RMA?
URL: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=683&p_created=1036445537

Current RMA turnaround: http://support.wdc.com/warranty/rmapost.asp

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/29/2011 11:44 AM
>
> How about if you just give me an RMA and have Best Buy issue me a
> credit? This is far more than I wanted to do to get this to work.
> Nothing on the box disclosed this torture.
>
>
>
Response Via Email (Carmen D) 03/28/2011 10:23 AM
Dear Ferdinand,

Thank you for your reply.

I apologize for the inconvenience. Is the file downloading but once you click on the executable file is not running? Does the application get installed but is not performing the backup? Could you please send me a screen shot of where the issue is occurring and of any message that you get when your trying the installation of application.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/28/2011 04:42 AM
>
> Are you seriously telling me that I have to install another browser?
>

Where exactly on the box does it say that? I don’t see anything, even in the
small print, that Adobe Flash or a browser other than Chrome is required?

Now what exactly do you want me to place where to execute?

>
>
>

Customer By Email (Ferdinand Reinke) 03/28/2011 04:12 AM
>
So what you are saying, that is not on the box, that this software
doesn’t execute with Chrome?

Are you seriously saying you want me to install ANOTHER browser so that
your software can execute?

What do you want me to put where and execute?
>
>
>
>

Response Via Email (Carmen D) 03/27/2011 03:04 PM
Dear Ferdinand,

Thank you for your reply.

I truly apologize for the inconvenience. If it is not executing in Chrome try another browser. Also try to save the executable on your computer then try to install.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there.
Link to WD community forums: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Customer By Email (Ferdinand Reinke) 03/27/2011 02:42 PM
>
> *** begin quote ***

Your Google Chrome browser already includes Adobe® Flash® Player
built-in. Google Chrome will automatically update when new versions of
Flash Player are available.

To learn more about the enhanced support for Flash Player in Chrome,
including information for developers, seethis TechNote
<http://www.adobe.com/go/flashplayerchrome>.

*** end quote ***

Still doesn’t work. I can copy files to and from the device. But none of
the promised utilities are available.
>
>
>

Response Via Email (Carmen D) 03/27/2011 09:31 AM
Dear Ferdinand,

Thank you for contacting Western Digital Customer Service and Support. My name is Carmen D.

I apologize for the inconvenience that you are experiencing. Please, follow the troubleshooting steps below.

1. Uninstall any versions of Smartware from your system and reboot after disconnecting the device.

Answer Title: How to uninstall WD SmartWare from Windows (7, Vista, or XP) and Mac OSX (10.4, 10.5, and 10.6)
Answer Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=5373

2. Double-check that you have all high-priority AND optional updates for MAC

3. First uninstall from your add/remove programs adobe flash player, and then reinstall. Check for latest versions
of adobe flash player here: http://adobe.com and also for the Java runtime environment

4. Reconnect the device and Update the software here:

http://www.wdc.com/wdproducts/wdsmartwareupdate/Step1.asp?id=wdfMB_forMac&os=MAC

Download this updated version of the WD Smartware, and using this version, install the application, do not install the version bundled with your drive and then update to the latest version, install directly from the file downloaded from the link.

5. Try running the Smartware backup.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Carmen D
Western Digital Service and Support
http://support.wdc.com

Note: If you have not visited our community forums, please make sure to do so. You may also find answer(s) to your question(s) there. Link to WD community forums at: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

This electronic message contains information from Western Digital and is intended only for the use of the addressee and may contain information that is confidential. The dissemination of this information is strictly prohibited. If you have received this electronic transmission in error, please respond back to this e-mail or contact us by phone (http://support.wdc.com/contact/index.asp?wdc_lang=en).

Auto-Response 03/26/2011 01:07 PM
Dear Ferdinand,

Thank you for your email. If you need to update your question, please click the link below to update your question. Our goal is to answer your email within one (1) business day. However, sometimes due to heavy volume, it may take us a little longer to respond (Hours of Operation: M-F 8AM-5PM PST). If you have not visited our community forums, please make sure to do so. You may find the answer(s) to your question(s) there.

Link to WD community forum: http://websupport.wdc.com/rn/cl.asp?i=110326-003152&e=reinkefj@gmail.com

Link to update my question: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/acct_login.php?p_userid=reinkefj@gmail.com

Link to contact us: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1048

Our knowledge base may have some suggested answers below which may resolve your question. If no answers are listed or the answers are not helpful, please allow us one (1) business day to reply to your email.
The following answers might help you immediately. (Answers open in a separate window.)

Title: How to remove (disable / hide) WD SmartWare Virtual CD (VCD) for Windows or Mac OSX on a WD My Book or WD My Passport
Link: http://wdc.custhelp.com/app/answers/detail/a_id/3835

Title: WD SmartWare for Mac OSX has an inaccurate file count in the backup and retrieve tab
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6567

Title: Backing up a large file to a drive creates an endless backup loop in WD SmartWare for Mac OSX (ver. 1.2.x.x)
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6557

Title: After updating WD SmartWare for Mac OSX, the backup and retrieve gauges no longer properly update
Link: http://wdc.custhelp.com/app/answers/detail/a_id/6556

Title: Switching Users on a Mac OS X 10.4 computer after installing and running SmartWare causes an error
Link: http://wdc.custhelp.com/app/answers/detail/a_id/5313

Sincerely,

# – # – #

It goes back to Best Buy today.

# – # – # – # – # 2011-Mar-30 @ 08:13


HARDWARE: Verizon sucks; FIOS NOTRECOMMENDED!

Saturday, March 19, 2011

It was a pleasure to assist you. Your chat session has ended. Thank You.

  Your chat ID number is 03191189238.

Chat Subject: FiOS Television (Other)

Your Question: Box is cycling every few minutes.

A Verizon Service Representative will be with you shortly. Thank you. (21:05:16)

<<< Ten minutes?>>>

21:15:01 Estimated wait time is 4 mins 42 secs. We apologize for the delay. You are next in the queue. A representative will be with you shortly.

Agent George has joined. (21:15:22)

George : Chat ID for this session is 03191189238. (21:15:22)

George(21:15:27): Thank you for using Verizon FiOS Technical Support. I apologize for any delays in reaching an agent today.

My name is George, for security purposes please post the name and address on the account as well as a good can be reached telephone number.

While I access your account and start running some diagnostic tests, please open a new browser window and type http://www.verizon.com/inhomeagent in the address bar and follow the prompts to download our new In Home Agent support tool, if you?ve not already done so.

Ferdinand Reinke(21:15:28): I don’t think there is much that can be done. The box is recycling every few minutes. And, my other box is running fine. Argh!

Ferdinand Reinke(21:16:11): I don’t want the inhome agent on my hardware.

George(21:16:36): please provide the information, i have asked for above please

Ferdinand Reinke(21:16:50): {Extraneous Deleted}

George(21:17:30): address on the account also

Ferdinand Reinke(21:17:45): {Extraneous Deleted}

George(21:18:20): ok

George(21:18:30): After our chat session is completed, I will send you a helpful email to the email address listed above reinke@reinke.cc

George(21:18:30): I’m sorry for any frustration this has caused, but I’d be glad to assist you with your issue today.

George(21:18:51): For security purposes can I please get you to confirm the account number, the last amount you paid, or the install date, please.

Ferdinand Reinke(21:19:07): I have no idea of that information.

George(21:19:42): i also need that information, i can wait also. if you need me to

Ferdinand Reinke(21:20:26):

{Extraneous Deleted}

George(21:21:01): thank you

George(21:21:27): also which box has the issue, the dvr or the sd box?

Ferdinand Reinke(21:21:51): the hd dvr box

George(21:22:22): is there any clicking or humming noise from the dvr/

Ferdinand Reinke(21:22:29): no

George(21:22:50): are you in front of it now?

George(21:22:55): i just flashed the programming on it

George(21:23:00): i need you to test it and see if it reboots

Ferdinand Reinke(21:23:03): sounds like the other tv has stopped playing

Ferdinand Reinke(21:23:19): press menu

George(21:23:34): i programmed both

George(21:23:40): go ahead and press menu

Ferdinand Reinke(21:23:44): done

George(21:23:54): picture?

Ferdinand Reinke(21:23:57): yes

George(21:24:03): let it play ok

Ferdinand Reinke(21:24:08): yup

Ferdinand Reinke(21:24:18): recylced

George(21:24:29): just did?

Ferdinand Reinke(21:24:32): yes

George(21:25:07): I’m going to mail out a replacement Set Top Box to you. It will arrive by UPS Next-Day Air (typically within 2-3 business days).

1. Once you receive the new Set Top Box, unplug the bad STB and power adapter and use the new STB and power adapter.

2. Then send back the bad Set Top Box using the supplied UPS shipping label and dropoff at the nearest UPS Store (www.theupsstore.com) or UPS Dropoff location.

Ferdinand Reinke(21:26:11): And I’m supposed to be happy about that. I’m without the TV service for 2-3 business days and I lose all the programs on the DVR?

George(21:26:31): yes you will lose all the recorded programs

Ferdinand Reinke(21:26:47): I know but I am NOT happy about that.

George(21:27:02): i am sorry, there is nothing we can do to make it not reboot

Ferdinand Reinke(21:27:36): OK let’s delete the DVR service completely. Just send me a replacement HD box.

George(21:28:06): can not do that, you have to talk to billing to do that

Ferdinand Reinke(21:28:26): This is the third DVR box that is being replaced.

George(21:28:31): if you want to swap to a lower priced box, they will have to do an ordr

George(21:28:36): i am sorry, but this isnt billing and orders

George(21:28:52): we do not, do orders to downgrade your box

George(21:29:02): i can only send you out a like for like unit

George(21:29:07): no downgrades

Ferdinand Reinke(21:29:43): Well you can credit the bill for at least four days out of service.

George(21:29:53): no

George(21:29:59): this isnt biling, this is repair

Ferdinand Reinke(21:30:04): NO>

George(21:30:24): repair, does not handle your bill or orders

Ferdinand Reinke(21:30:25): just shaking my head.

George(21:30:45): you understand, in repair we do not handle billing or orders

George(21:30:45): correct?

George(21:31:00): im going to send you out a replacement unit for your dvr

Ferdinand Reinke(21:31:00): I understand only to well.

George(21:31:05): since it keeps rebooting

George(21:31:11): it has been ordered

George(21:34:07): do you have any other questions, about the replacement unit

Ferdinand Reinke(21:34:32): NO!

George(21:35:08): I’m glad I could help. Chat Support is available everyday from 8am-9pm Central. Additional information on all 3 FiOS services can be found online at http://verizon.com/residentialhelp/.

Also, we have the Verizon In Home Agent that you can download at http://www.verizon.com/inhomeagent Thank you for choosing Verizon and have a great day.

Your session is now closed.

Thank you, have a nice day.

Your session is now closed.

Thank you, have a nice day.

# # # # #

This is not help.

This is the THIRD DVR!

VERIZON FIOS is NOTRECOMMENDED!

# # # # #


SERVICE: STUFFBAK “not recommended”

Monday, January 17, 2011

http://www.stuffbak.com

201101071801.jpg

I signed up for this a while ago. And, for a variety of reasons, forgot about it. Found some of my left over labels. Hey, let’s see if the service is still up.

Yup! I was. Yay!

So, I “registered” one. And, found out it forgot me. (?)

“call 1-800-yeah-right”

I don’t do phone in “customer non-service”. My blood pressure can’t stand it. It has to be really really important for me to endure that particular hell.

From what I remember, it only had one level of service. And, there was zero charge for recovery. (I know I had one.) Now before you “tag” any thing, make sure you’re willing to pay 50$ for it’s return. Argh!

I don’t like folks that suck you in and then change the game after you’ve bought in. I had to buy the labels. If they had presented this value equation, then I’d have passed.

NOTRECOMMENDED!

# # # # #


WEBSITE: BADOO is a “badie”!

Saturday, January 8, 2011

http://badoo.com

201101071859.jpg

# – # – #

Received a message from some one I know.

Curious, I looked.

They hold his message hostage uless I give them an email address they “support”.

Nahh!

NOTRECOMMENDED!

# # # # #


NOTRECOMMENDED: Apple and MOBILEME

Saturday, July 3, 2010

GAVE THIS FEEDBACK TO APPLE. LET’S SEE WHO CARES. (My guess: No one.)

I have an obviously complex sync problem. The answer I’ve been given is move to a new account. The reason I went to mac was the reinstall blues with windoze. Seems like the same problem here. I’ve rated MAC as “Not Recommended” on my blog FWIW. And that won’t change as long as sync is broken.

# # # # #


SERVICE: MOBILEME updated but still not working for me and NOTRECOMMENDED

Friday, June 18, 2010
Service Update: New MobileMe Mail, Find My iPhone, and more.
Dear MobileMe Member,

Today we’re making available to all MobileMe members an all-new Mail web application, a Find My iPhone app, and a new way to navigate between applications at me.com. Read on for details.

All-new Mail at me.com
MobileMe Mail on the web (now out of beta) has been completely redesigned with powerful new features such as widescreen view for reading email with less scrolling, rules to keep your email organized everywhere, and faster performance. For more details on these and other new Mail features, please read this news post.

Find My iPhone app and more
You can now download the free Find My iPhone app, enabling you to locate a misplaced device directly from iPhone, iPad, or iPod touch while on the go. After installing it from the App Store, just launch the app and sign in to quickly locate your devices on a map and access the other Find My iPhone features — Display a Message or Play a Sound, Remote Lock, and Remote Wipe.*

The Find My iPhone web application on me.com has also been updated with a full-screen map view. Clicking your missing device on the map lets you access all the Find My iPhone actions to help you recover your device and protect the information on it.

Learn more about improvements to Find My iPhone here.

New way to get around me.com
We’ve also given me.com a new look and a new way to navigate between applications. Simply click the cloud icon in the upper left of the page, and choose from Mail, Contacts, Calendar, Gallery, iDisk, and Find My iPhone. To access account information, help, or to sign out, just click your name on the top right.

We recommend accessing me.com with Safari 5, Firefox 3.6 or later, or Internet Explorer 8. If you have questions about this update, please read this FAQ.

We hope you enjoy these improvements to MobileMe. Thank you for being a MobileMe member.

Sincerely,

The MobileMe Team

*Find My iPhone and Remote Wipe are not available in all countries.


NOTRECOMMENDED: “Men Staring At Goats”

Monday, May 17, 2010

Watched a dumb movie “Men Staring At Goats”. How dumb!

http://www.imdb.com/title/tt1234548/

# # # # #


SERVICE: TABZON — not recommended

Thursday, May 6, 2010

http://www.tabzon.com

*** begin quote ***

The best little in-out board for your office.

Tabzon is a free online in-out board designed to help you keep track of your co-workers’ whereabouts.

   * Centralised Team

   * One-Click Updates

   * Quick Contact Lookup

   * No Software

   * Safe, Private, & Secure

   * Completely Free!

*** end quote ***

I tried it to solve a person problem. I learned about it on blog. (Unfortunately, I forgot which one.)

I thought it would be like a public bulletin board that who show anybody status. It only shows if you have defined users. So it’s a closed community that you have to “invite”. Argh! I didn’t get that from the description. It doesn’t have the granularity of control.

I gave them other feedback as I worked with it.

“You need to declare what it costs on first screen. Always will be free? Freemium? Something else?” (Addressed!)

“Email address restrictions should be up front. Not after you wipe out all the input I did. Argh!” (Don’t know.)

“Your activation email goes directly into spam folders. Unlike what others do. Something needs fixing.”  (Don’t know.)

I was trying to use it as a bulletin board for family to know when to call my wife.

Yes, realized. And, yes. It appears to “reset” to unavailable for no apparent reason.

On May 5, 2010, at 12:07 AM

>Hi again,

>Nice to see your finding the idea useful in a way we handn’t intended.

>This behaviour is odd indeed. Just a couple of things to confirm :

It’s always showing “unavailable”. I’ll try and find another solution. Argh! Sorry. It looked good.

# # # # #


NOTRECOMMENDED: UPS fails

Saturday, February 27, 2010

Trying to track the old lady’s new drug. UPS let us down. I can understand that that the weather causes problems.

BUT, there’s always a big BUTT!

First we get a call that says: “Delivery requires signature today”.

That night: “Cant be completed”

Later: “On its way”

Later that night: “Cant be completed”

Today: “Cant be completed”

And, there is no way to get a live person on the phone!

Argh!

Even some one in a third world country wouldn’t be as frustrating.

Argh!

FedEx’s tracking was much better. And, they had live people!

# # # # #


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