CLOUD: What if your CLOUD provider screws up?

Wednesday, April 23, 2014


Earlier today you may have received an email informing you that your Google Apps account for the domain has been Closed due to inactivity and will be Terminated on 5-19-2014. This email was incorrectly sent to you because of an inconsistency in our records. The problem was strictly on our end, and none of the data in your account were lost or affected by the error.

We have confirmed that you have logged into your account. Your account has not been Closed and will remain active. No further action is required on your part. You may continue to use your Google Apps account normally.

We sincerely apologize for any confusion this may have caused.

The Google Apps Team

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Monday, April 21, 2014

… with unknown impact on me?

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Dear Kindle Customer,

As a past user of personal documents on Kindle devices or reading apps, we are pleased to let you know about some improvements we’ve made to how personal documents work.

Personal documents are now in Amazon Cloud Drive: Starting today, all personal documents that you have archived in your Kindle Library will be available to access, delete, organize, and share from your Amazon Cloud Drive. You can see these documents in a new “My Send-to-Kindle Docs” folder alongside all of your saved content such as photos and personal videos.

There is no action required on your part. Your personal documents features will continue to work just as they have in the past. And as always, you can use Manage Your Kindle to see a list of your documents, re-deliver them to Kindle devices and free reading apps, delete them, or turn off auto-saving of documents to the cloud. Documents will be delivered just as they have in the past and you will continue to have 5 GB of free cloud storage for your personal documents. Just “Send Once, Read Everywhere.”

Documents stored in their native format: Also starting today, new documents that you save to the cloud with Send to Kindle will be stored in their native format (e.g. MS Word, TXT) so you can access them anywhere from Amazon Cloud Drive.

Please note: Your usage of Amazon Cloud Drive is subject to the Amazon Cloud Drive Terms of Use.

The Docs Team

To learn more about sending documents, news, blogs, and other web articles to your Kindle, please visit

To learn more about Amazon Cloud Drive features and apps, please visit

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CLOUD: “Ubuntu One” bites the dust

Tuesday, April 15, 2014


We are writing to you to notify you that we will be shutting down the
Ubuntu One file services, effective 1 June 2014. This email gives
information about the closure and what you should expect during the
shutdown process.

As of today, it will no longer be possible to purchase storage or music
from the Ubuntu One store. The Ubuntu One file services apps in the Ubuntu,
Google, and Apple stores will be updated appropriately.

As always, your content belongs to you. You can simply download your files
onto your PC or an external hard drive. While the service will stop as of
1 June, you will have an additional two months (until 31 July 2014) to
collect all of your content. After that date, all remaining content will
be deleted.

If you have an active annual subscription, the unused portion of your fees
will be refunded. The refund amount will be calculated from today’s

We know you have come to rely on Ubuntu One, and we apologise for the
inconvenience this closure may cause. We’ve always been inspired by the
support, feedback and enthusiasm of our users and want to thank you for
the support you’ve shown for Ubuntu One. We hope that you’ll continue to
support us as together we bring a revolutionary experience to new devices.

The Ubuntu One team

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Can’t depend on any cloud service?

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CLOUD: Use Google Drive as opposed to a local hard drive

Sunday, March 30, 2014

How To Use Google Drive To Capture Your Great Ideas & Never Lose Them
By Danny Stieben on 27th March, 2014 | The Internet

*** begin quote ***

Google Drive already ties all your favorite Google services together and adds a whopping 15GB of free storage. With all this right at your fingertips, you can’t help but feel like you need to make good use out of it all. Why not start by using Google Drive to make your ideas stick and make them more effective?
Move over Evernote — here’s how you can use Google Drive to keep and grow your ideas.

*** end quote ***

It’s almost a “translation” of hard drive cost into inet access cost.

Obviously, no access to the inet, you need stuff locally.

But with cheap MIFI and easily tethered phones, it’s making Google Drive and other cloud storage meaningful.


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CLOUD: Google Docs as opposed to Microsoft Word

Saturday, March 29, 2014

Google Docs Adds-Ons For Students: These 5 Will Help You Write A Paper
By Dann Albright on 27th March, 2014 | The Internet 

*** begin quote ***

Word-processing for students has long been the domain of Microsoft Word. The recent release of add-ons is making Google Docs an appealing free option. The five add-ons we are about to meet have the potential to become quick favorites for people working on research papers, essays, and collaborative projects. But, are they good enough to make Google Docs the go-to option?

*** end quote ***

Good enough for me.

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CLOUD: LINKEDIN upgrades security

Sunday, March 23, 2014

Hi FJohn,

At LinkedIn, our fundamental philosophy is “members first.” We believe it’s essential for you to always feel informed and empowered with respect to your information on LinkedIn. This email is all about your privacy and security, and the tools we offer to protect them — it’s worth the read.

We wanted to let you know that we’re making some changes to our Privacy Policy and User Agreement, effective March 26, 2014. As members of the LinkedIn family, LinkedIn Pulse and SlideShare will now be adopting our Terms of Service. This integration will allow us to continue to deliver the most relevant personalized professional content to help you be great at what you do across all three platforms. You can read our blog post explaining the changes and highlighting key points. This is also a good time to review your Privacy Settings and see what your options are in terms of controlling how your information is shared.

While we work hard behind the scenes to protect you and your data, we’re also committed to providing you with tools to manage your privacy and security. Here are three tools to take a look at:

1. Choose how your information is shared
We have additional privacy settings you can turn on or off, depending on what you want to share, display, or receive. Here are some of the options you’ll find in your settings:
Turn on/off activity broadcasts
Select who can see your activity feed
Select what people see when you’ve viewed their profile
Select who can see your connections
Change your profile photo and visibility
Block members for added privacy

2. Protect your account with two-step verification
Opting into two-step verification can greatly reduce identity theft and unauthorized access. Learn how to turn it on with this SlideShare presentation. If you run into any problems, see our troubleshooting tips.

3. Turn on secure browsing (HTTPS)
A good indicator of a protected website connection is the https:// you might see in your browser address bar. While we automatically secure a connection for pages with sensitive information (such as credit card info), you can also turn this on when viewing all pages across LinkedIn — learn how. We’re working on making this a default across LinkedIn.

Looking for more tips on privacy and security? Visit our Safety Center for more info on using LinkedIn smartly and securely.

Thanks for being a member!
The LinkedIn Team

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CLOUD: DROPBOX updates its ToS

Wednesday, February 26, 2014

Hi Fjohn,

We want to let you know about some upcoming updates to our Terms of Service and Privacy Policy. These updates will go into effect on March 24, 2014.

You can find more details on our blog, but here’s a quick overview:

We’re adding an arbitration section to our updated Terms of Service. Arbitration is a quick and efficient way to resolve disputes, and it provides an alternative to things like state or federal courts where the process could take months or even years. If you don’t want to agree to arbitration, you can easily opt out via an online form, within 30-days of these Terms becoming effective. This form, and other details, are available on our blog.
We’ve added a section to our Privacy Policy that discusses our recently launched Government Data Request Principles. We’ve also made clarifications to better explain how our services will use your information. For example, we explain that when you give us access to your contacts, we’ll store them so that you – and only you – can do things like share your stuff easily, no matter what device you’re using.
We’ve also updated our Terms of Service and Privacy Policy to better explain and reflect our growing list of features for Dropbox for Business customers.
While we’ve simplified much of the language, our commitment to keeping your stuff safe and secure hasn’t changed. We don’t sell your personal information to third parties. We don’t serve ads based on the stuff you store in our services. As always, your stuff is yours.

If you have any questions about these updates, you can read more on our blog or email us at

Thanks for using Dropbox!

- The Dropbox Team

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Seems reasonable?



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CLOUD: Important Kickstarter Security Notice

Wednesday, February 19, 2014


On Wednesday night, law enforcement officials contacted Kickstarter and alerted us that hackers had sought and gained unauthorized access to some of our customers’ data. Upon learning this, we immediately closed the security breach and began strengthening security measures throughout the Kickstarter system.

No credit card data of any kind was accessed by hackers. There is no evidence of unauthorized activity of any kind on your account.

While no credit card data was accessed, some information about our customers was. Accessed information included usernames, email addresses, mailing addresses, phone numbers, and encrypted passwords. Actual passwords were not revealed, however it is possible for a malicious person with enough computing power to guess and crack an encrypted password, particularly a weak or obvious one.

As a precaution, we strongly recommend that you change the password of your Kickstarter account, and other accounts where you use this password.

To change your password, log in to your account at and look for the banner at the top of the page to create a new, secure password. We recommend you do the same on other sites where you use this password. For additional help with password security, we recommend tools like 1Password and LastPass.

We’re incredibly sorry that this happened. We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come. We are working closely with law enforcement, and we are doing everything in our power to prevent this from happening again.

Kickstarter is a vibrant community like no other, and we can’t thank you enough for being a part of it. Please let us know if you have any questions, comments, or concerns. You can reach us at

Thank you,

Yancey Strickler
Kickstarter CEO

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Can’t depend on anyone for the security of your information!

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Sunday, February 16, 2014


Today brings some sad news: Editorially is closing its doors. The application will remain available until May 30, at which point the site will go offline. We encourage all users to export their data.

We’re proud of the team and tool that we built together and incredibly thankful that so many of you were willing to give it a try. And we continue to believe that evolving the way we collaborate as writers and editors is important work. But Editorially has failed to attract enough users to be sustainable, and we cannot honestly say we have reason to expect that to change.

We wish that were not the case — we’ve spent much of the past two years working on the hypothesis that the reverse was true — but today we must be honest with ourselves, and with you: this isn’t going to work.

We know many of you have spent time and energy making Editorially a tool you use every day, even going so far as to evangelize it to your friends and colleagues. For that: thank you. We’re sincerely sorry to have let you down.


You can’t depend upon the cloud. Even if you pay for it.


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CLOUD: Understand Yahoo email is down

Tuesday, December 10, 2013


Yahoo has really fallen on hard times!

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CLOUD: Verizon changes TOS and cuts you off

Tuesday, December 10, 2013,28858275

Verizon Fiber Optics Forum – Dslrep… 

Verizon Discontinuing Personal Web Space

Verizon Fiber Optics forum – community 3h // keep unread // hide // preview
Share on Google PlusTwitterFacebookLinkedInBufferFacebookCustom Sharing Tool
save for laterEvernoteAdd to InstapaperAdd to Pocket +TAG
Anyone else get the email today? No great loss :p —————— IMPORTANT INFORMATION REGARDING YOUR PERSONAL WEB SPACE SERVICE Dear Valued Verizon Customer, At Verizon, we strive to keep you informed of changes that may impact your Verizon online experience. That’s why we wanted to notify you that as of March 15, 2014, the Site Builder tool and the online Personal Web Space pages will be decommissioned. – You will continue to be able to view any web pages you created until September 30, 2014, but will not be able to create new pages, update or make any changes to existing pages after March 15, 2014 – If you currently pay for additional Web Space, this charge will be automatically removed from your account after March 15, 2014 when your online Personal Web Space service is decommissioned – Customers who purchased VerizonYourDomain to establish a personal website/domain are not impacted by this change – If you have previously used the Site Builder tool to create your own web page(s) you may un-publish or delete your content by taking the following steps: – Log into your account at – Navigate to Accounts and Services/My Services/Internet Click – Security & Free Tools/Manage Click – Personal Web Space Click – Actions/Edit My Website Click – Advanced Options icon in the bottom right corner of the screen Under Site Options Select Unpublish/Delete/Copy Site or Download Site Please Note: All Web Space pages will be permanently deleted as of September 30, 2014. While you cannot directly transfer your website to another provider or use any stock images from Site Builder , you may be able to download the images that you originally uploaded by clicking on the “Download Site” link within the Advanced Options setting. If you are looking for an alternative provider to host your domain and website, you may contact directly at 855-852-5186 for information on their services and pricing. Thank you for your continued use of Verizon services. We appreciate your business and look forward to continuing to serve you. Sincerely, Your Verizon Team

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And why do you believe the ISPs?

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CLOUD: Can’t depend on even for-profit websites

Sunday, December 8, 2013

Their website lost all my reminders. Emailed in; got a non-responsive auto response. Did these guys study the Obamacare website? I really want websites, services, and products that off-load details. Not lose my stuff for me. I can do that on my own. 


Guess one needs a paper backup of everything.

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Checking out the competition:

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CLOUD: Autoresponder responses

Monday, December 2, 2013

ProFlowers lost my reminders!

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On Thu, Nov 28, 2013 at 1:12 PM, Corporate Customer Care <> wrote:
Dear Ferdinand,

Thank you for contacting Proflowers regarding your Reminders. Although we are always here to assist you, we have a helpful feature on our web site that allows you to make these kinds of changes or look ups to your account. Our Account Management feature provides you the security and convenience to make these types of changes in the future.

If you visit our online account management feature, you can view and maintain:

-Your Profile (includes changing your e-mail address)
-Payment Options (includes changing your billing address or deleting credit card information)
-Address Book (includes entering new addresses or editing existing addresses)
-Your Orders (includes tracking and modifying orders, when possible)
-Reminder Service (includes editing or adding event reminders)
-Preferences (includes catalog requests and signing up for e-mail savings)

To access your account, simply click on the link titled “Track Your Order” at the top of our home page and log in with a password.

Your satisfaction is our foremost objective, and it is only through your feedback that we learn whether or not we are achieving our goal, so please do not hesitate to contact us with any additional comments or concerns you may have. To reach us, we are available 24 hours a day 7 days a week at 888.336.1396.

Your survey comments state,”my reminders are gone! “

We appreciate your business and truly thank you for being our customer.

CCSS Blanca S

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I love non-helpful stock emails. Autoresponder! 


And, my “reminders” appear to have gone to data heaven!!!

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CLOUD: Buffer was hacked

Saturday, October 26, 2013

Hi there,

I wanted to get in touch to apologize for the awful experience we’ve caused many of you on your weekend. Buffer was hacked around 1 hour ago, and many of you may have experienced spam posts sent from you via Buffer. I can only understand how angry and disappointed you must be right now.

Not everyone who has signed up for Buffer has been affected, but you may want to check on your accounts. We’re working hard to fix this problem right now and we’re expecting to have everything back to normal shortly.

We’re posting continual updates on the Buffer Facebook page and the Buffer Twitter page to keep you in the loop on everything.

The best steps for you to take right now and important information for you:

Remove any postings from your Facebook page or Twitter page that look like spam
Keep an eye on Buffer’s Twitter page and Facebook page
Your Buffer passwords are not affected
No billing or payment information was affected or exposed
All Facebook posts sent via Buffer have been temporarily hidden and will reappear once we’ve resolved this situation
I am incredibly sorry this has happened and affected you and your company. We’re working around the clock right now to get this resolved and we’ll continue to post updates on Facebook and Twitter.

If you have any questions at all, please respond to this email. Understandably, a lot of people have emailed us, so we might take a short while to get back to everyone, but we will respond to every single email.

- Joel and the Buffer team

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Too bad. This is a very useful tool for posting on Facebook.

# – # – # – # – #  2013-Oct-26 @ 17:19  

CLOUD: Cloud storage is not riskless

Friday, October 25, 2013

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Read this and tell me that the cloud is secure. Or that it should anchor your business model!

“Your” data? Don’t make me laff.

When things like POGOPLUG allow you to host your own cloud, WHY would you trust your data to an unpaid benefactor?

Even if you pay them, it’s no guarantee of permanency.

You have to take responsibility for your own “survival”!

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CLOUD: Yahoo Mail Plus

Monday, October 21, 2013

Thanks for being a loyal Yahoo Mail Plus user!

We wanted to inform you about a few changes to Yahoo Mail and Yahoo Mail Plus.

Mail Plus will continue being ad free
Continue enjoying a clean inbox, without any graphical ads! All Yahoo Mail users will now be offered offline access with POP, mail forwarding, disposable address and extra filters for free.

Your rate won’t change
As a loyal user, you are locked in at your rate of $19.99 per year until you cancel the service. New users will pay $49.99 for Ad Free Mail. If you choose, you can cancel your Mail Plus service anytime at

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Argh! Now I can struggle with keep it active or drop it.

I am getting a “bargain”!

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CLOUD: My WSP is getting security happy

Tuesday, September 10, 2013

Dear Mr. Reinke,

My team and I are happy to assist you by phone at any time.
The privacy of your data is very important to us. To further increase our
standards, we have created a new security feature for your telephone
with our support team: the 1&1 Support PIN.

What is the 1&1 Support PIN?
Beginning now, when calling our support team your authentication will come
from the 1&1 Support PIN. The Support PIN is a unique number known only by
It can be created or updated easily in your 1&1 Control Panel. For security
we recommend changing the Support PIN after every authentication.

Log in to your 1&1 Control Panel now to create your personal Support PIN
“My Data” > “User Settings”:

What should you consider?
You will need your Support PIN only when you are calling us. It is not
to change your Support PIN after we have called you.

Do you have any questions?
Additional information on the 1&1 Support PIN is available at:

You can also give us a call – my team and I are happy to assist
- 24 hours a day, 7 days a week:
1-866-991-2631 (free of charge)
Or send an e-mail to:

We wish you a lot of success as you continue using your 1&1 product!

Sincerely yours,

Aaron Nye
Head of Operations US
1&1 Internet Inc

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I’m not sure it’s needed. I don’t ask for that much support. The last problem I had was years ago.

Now I have yet another pin?

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CLOUD: Google’s new “Remind Me”

Wednesday, September 4, 2013

Check out Google’s new “Remind Me” feature for TV shows, authors, and more
Easily follow your favorite media properties in Google Now.
by Ron Amadeo – Aug 30 2013, 5:51pm EDT

*** begin quote ***

The “Remind Me” button works in search results on mobile and desktop, and the cards will show up in the Google search app for Android or iOS. You can view and remove your current reminder subscriptions from the “My Reminders” setting in Google Now or by searching for it again.

A reminders app is always useful, but a cloud-powered reminders app has more potential. Here’s hoping Google adds a bunch more supported categories (like sports teams). App integration would be great, too. Just scan my Play Music library for all favorite artists and add them as reminders. This should be live for everyone by now, so try searching!

*** end quote ***

After the Google Reader fiasco, I am reluctant to get excited about ANY Google “service”.

Plus TV is dependent upon which market and service you’re in at any given time.

And, a “reminder” to watch TV is counter to the whole “turn of the boob tube” meme.

Now a better way to stalk … err, I mean, track Taylor Swift’s << @twsift13 #tswift13 #tswift >> activities. That could be useful to this fat old Swiftie.

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CLOUD: Yahoo keeps changing their UI

Monday, September 2, 2013


Is there a rule that the UI of a cloud service has to change to something incomprehensible?


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CLOUD: Nothing is as unbelievable as an “eternal” promise

Monday, August 19, 2013

Dear F John,

We’re writing to let you know what we are shutting down the website.

Archived versions of your memory pages will remain up indefinitely at the following links:

- Evlynn Mahoney Reinke –

We have also created two ways for you to export your photos that can be used until September 15, 2013:

- Export to Ancestry by visiting
- Download a ZIP file of all your photos here

We regret that this decision will adversely affect many people, but we are excited to continue serving many of you at Since being acquired last fall, we’ve launched a beautiful way to tell your ancestors’ life stories as well as a new and improved version of our Shoebox mobile app. We will now be working toward a new photo-sharing experience on

We can’t thank you enough for your support and input over the last several years. If you have any questions or concerns, please email us at


The team

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CLOUD: A feature I didn’t know about

Saturday, August 10, 2013

August 5, 2013
Google Timer

The desktop Google Search has a cool feature: search for [set timer for 5 minutes] and you’ll see this interactive timer box. You can stop the timer, reset it and Google even has a notification sound you can disable.

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Wednesday, July 10, 2013

Microsoft Quietly Shuts Down MSN TV, Once Known as WebTV
JULY 6, 2013 AT 7:31 PM PT

*** begin quote ***

Microsoft said that its MSN TV service will be closing down at the end of September, in a post on its Web site and in an email to users.

*** end quote ***

So what do you do with the now worthless hardware that you bought?


This doesn’t bode well for ANY cloud User. Even if you pay, it may disappear.

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CLOUD: You can’t count on it being there

Tuesday, May 14, 2013

Scratchpad Is Moving to Google Keep
By Dinsan Francis, 11/05/2013

In a no-surprise-here move, Google has made it official that Scratchpad will be moved to Google Keep. This was an expected change because Google stopped development on the official note taking app Scratchpad a couple of months back.

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Use these things at your own peril. If you don’t own it, then you better be prepared for it to disappear some day. Google Reader going away is a big loss for me.

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CLOUD: My alumni twitter account was suspended

Saturday, May 11, 2013

“Your account (@jasperjottings) is currently suspended. For more information, please visit Suspended Accounts.”

No reason given. 

Maybe it was a hack.


Time to change passwords on everything?

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CLOUD: “Stealing” your photos!

Wednesday, December 26, 2012

*** begin quote ***

Dear CNET members,

Imagine this: you’re at a beach in Hawaii, snapping photos of your family having the time of their lives. Later, you upload them to your favorite photo-sharing site to show your family and friends on your social network, not giving it a second thought. Two years from now, you go to a travel site to book another trip to Hawaii, and lo and behold, you see a familiar-looking photo in an advertisement for the Hawaii resort you are looking into. You look a bit closer and you realize that in the advertisement is a picture of your kids at the beach that you took two years ago! You wrack your brains trying to figure out how it happened, who did it, and why.

If you think this scenario is a bit frightening or just can’t be, you better take note of this report by CNET writer Declan McCullagh: “Instagram says it now has the right to sell your photos.” Declan reports that with the first major policy shift since Facebook bought the photo-sharing site, Instagram claims the right to sell users’ photos without payment or notification. And if you don’t opt out of this by deleting your Instagram account by January 16, you can’t opt out of it afterward.

So what do you think of this new policy? Do you care that your photos could potentially be used or sold for commercial purposes without being notified? Or do you believe that this is just part of business, and because it’s a free site and the photos that you post on Instagram are made public, this shouldn’t be a shock to anyone? If you are a user of Instagram, are you going to opt out before the deadline? If you aren’t a user of Instagram, does this change how you would use photo-sharing sites in general, and how so? Read Declan’s article and share how you feel!

Lee Koo

Community manager

*** end quote ***

I’ve advise “correspondents” to drop this in favor of the many equivalents.

Not that anyone listens to me.

I wonder how legally defensible the ownership claim could be.

Considering standing and notice.

(I’m not a lawyer; nor do I play one on TV.)

Like shrinkwrap licenses, I think Judge Judy will side with me.

(At least, I hope so. I’d hate to look like a bozo on TV.)

Surprised the politicians haven’t extracted campaign contributions to “permit” this?




Sunday, December 23, 2012

*** begin quote ***

This is an important Google Health service announcement. You are receiving this email because you have an active Google Health account.

As we announced in June, 2011, the Google Health service will be discontinued as of January 1, 2013. After that date, any remaining data in your Google Health account will be permanently deleted, and you will no longer be able to access or download any data from Google Health.

If you want to keep using the data you have stored in Google Health, you will need to take action before December 31st, 2012 to download it or transfer it to another online health service. We’ve made this easy for you. All you have to do is:

- go to the Google Health site at

- log in with your Google account

- follow the on-screen instructions to download your information and close your Google Health account.

For more information, see our help center article at

Note that, if you log in to Google Health, and are not given an option to download your data, it means that you do not have any data stored in Google Health and you do not need to do anything more.

If you have not retrieved your Google Health data by January 1, 2013, it will be removed from Google’s systems and permanently and irrevocably deleted. Google will be unable to recover any Google Health data for any user after this date.

For more details on the discontinuation of Google Health, see our blog post at, and see answers to frequently-asked questions at

Note: you will continue to receive periodic service announcements as long as you have an active Google Health account. If you do not wish to receive further announcements, simply go to and follow the process to download your data (if desired) and delete your Health account.

Thank you for your support and use of Google Health.

The Google Health Team

*** end quote ***

ANYTIME, you have something for “free”, you’re at risk of having “your” data repurposed. Or like Bloomberg did to Merrill Lynch, sold back to you.

“Free” can disappear anytime.

So, the inet is NOT the be all and end all of stuff.

It’s more like a casino or con game.

If you’re not paying for it, it’s not “yours”. And, don’t EVER forget it.



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