Cruise line refuses to re-book family vacation after boy diagnosed with cancer
Published July 27, 2014
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A cruise ship is refusing to let a New York couple re-book a dream summer vacation after their 5-year-old boy was unable to go on the trip because he was diagnosed with cancer.
The parents of Nicolas Colucci say Norwegian Cruise Line is refusing to accommodate them, citing its cancellation policy.
The family-friendly cruise, in partnership with the Nickelodeon channel, was scheduled to start on June 1, but Nicolas got sick on May 19. He was diagnosed with a cancerous tumor in his liver, and had surgery a few days later. He is still undergoing chemotherapy.
The cruise line says any cancellation within 14 days or less of the sail date is subject to a 100 percent cancellation fee. Now, the boy’s family is out $4,000.
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I have cruised on NCL.
I would have used them again.
Not now. Not ever.
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